Exploring Service Science - Lecture Notes in Business Information Processing
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9783030387235, 9783030387242
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Is There a Relationship of Interdependence Between Resilience, Viability and Competitiveness? Ditron Ltd. Case-Study

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pp. 363-376 ◽  
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Luca Carrubbo ◽  
Monica Drăgoicea ◽  
Xhimi Hysa ◽  
Antonietta Megaro ◽  
Besjon Zenelaj
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Conceptualizing the Role of Blockchain Technology in Digital Platform Business

2020 ◽  
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scholarly journals Service Robots in the Hospitality Industry: An Exploratory Literature Review

2020 ◽  
pp. 174-186
Author(s):  
Ana Rosete ◽  
Barbara Soares ◽  
Juliana Salvadorinho ◽  
João Reis ◽  
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Literature Review ◽  
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Collaborative Recommendations with Deep Feed-Forward Networks: An Approach to Service Personalization

2020 ◽  
pp. 65-78
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Giovanni Luca Cascio Rizzo ◽  
Marco De Marco ◽  
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On Finding the Voice of the Customer in the Digital Traces of the Michelin-Star Gastronomy Experience: Unveiling Insights for Service Design

2020 ◽  
pp. 21-34
Author(s):  
Jesús Alcoba ◽  
Susan Mostajo ◽  
Rowell Paras ◽  
Romano Angelico Ebron ◽  
Adela Balderas-Cejudo
Keyword(s):  
Service Design ◽  
The Voice ◽  
Voice Of The Customer
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