Multi‐perspective business process discovery from messaging systems: State‐of‐the art

2021 ◽  
Author(s):  
Marwa Elleuch ◽  
Nassim Laga ◽  
Oumaima Alaoui Ismaili ◽  
Walid Gaaloul
Keyword(s):  
Business Process ◽  
State Of The Art ◽  
Process Discovery

Social business process management

2019 ◽  
Vol 26 (1) ◽  
pp. 191-211
Author(s):  
Patricia Bazan ◽  
Elsa Estevez
Keyword(s):  
Business Process ◽  
Business Process Management ◽  
Process Management ◽  
Business Processes ◽  
New Technologies ◽  
State Of The Art ◽  
Implicit Knowledge ◽  
Social Software ◽  
Social Business ◽  
Content Type

Purpose The purpose of this paper is to assess the state of the art of social business process management (Social BPM), explaining applied approaches, existing tools and challenges and to propose a research agenda for encouraging further development of the area. Design/methodology/approach The methodology comprises a qualitative analysis using secondary data. The approach relies on searches of scientific papers conducted in well-known databases, identifying research work related to Social BPM solutions and those contributing with social characteristics to BPM. Based on the identified papers, the authors selected the most relevant and the latest publications, and categorized their contributions and findings based on open and selective coding. In total, the analysis is based on 51 papers that were selected and analyzed in depth. Findings Main results show that there are several studies investigating modeling approaches for socializing process activities and for capturing implicit knowledge possessed and used by process actors, enabling to add some kind of flexibility to business processes. However, despite the proven interest in the area, there are not yet adequate tools providing effective solutions for Social BPM. Based on our findings, the authors propose a research agenda comprising three main lines: contributions of social software (SS) to Social BPM, Social BPM as a mechanism for adding flexibility to and for discovering new business processes and Social BPM for enhancing business processes with the use of new technologies. The authors also identify relevant problems for each line. Practical implications Some SS tools, like wikis, enable managing social aspects in executing business processes and can be used to coordinate simple business processes. Despite they are commonly used, they are not yet mature tools supporting Social BPM and more efficient tools are yet to appear. The lack of tools preclude organizations from benefitting from implicit knowledge owned by and shared among business process actors, which could contribute to better-informed decisions related to organizational processes. In addition, more research is needed for considering Social BPM as an approach for organizations to benefit from the adoption of new technologies in their business processes. Originality/value The paper assesses the state of the art in Social BPM, an incipient area in research and practice. The area can be defined as the intersection of two bigger areas highly relevant for organizations; on the one hand, the management and execution of business processes; and on the other hand, the use of social software, including social media tools, for leveraging on implicit knowledge shared by business process actors to improving efficiency of business processes.

scholarly journals Temporal Logics Over Finite Traces with Uncertainty

2020 ◽  
Vol 34 (06) ◽  
pp. 10218-10225 ◽  
Author(s):  
Fabrizio M Maggi ◽  
Marco Montali ◽  
Rafael Peñaloza
Keyword(s):  
Decision Making ◽  
Temporal Logic ◽  
Business Process ◽  
Dynamic Systems ◽  
Real Life ◽  
Temporal Logics ◽  
Business Process Modelling ◽  
Process Discovery ◽  
Event Log ◽  
Computational Properties

Temporal logics over finite traces have recently seen wide application in a number of areas, from business process modelling, monitoring, and mining to planning and decision making. However, real-life dynamic systems contain a degree of uncertainty which cannot be handled with classical logics. We thus propose a new probabilistic temporal logic over finite traces using superposition semantics, where all possible evolutions are possible, until observed. We study the properties of the logic and provide automata-based mechanisms for deriving probabilistic inferences from its formulas. We then study a fragment of the logic with better computational properties. Notably, formulas in this fragment can be discovered from event log data using off-the-shelf existing declarative process discovery techniques.

scholarly journals Are we done with business process compliance: state of the art and challenges ahead

2018 ◽  
Vol 57 (1) ◽  
pp. 79-133 ◽  
Author(s):  
Mustafa Hashmi ◽  
Guido Governatori ◽  
Ho-Pun Lam ◽  
Moe Thandar Wynn
Keyword(s):  
Business Process ◽  
State Of The Art ◽  
Business Process Compliance ◽  
Process Compliance

Rapid Business Process Discovery (R-BPD)

2007 ◽  
pp. 391-406 ◽  
Author(s):  
Aditya Ghose ◽  
George Koliadis ◽  
Arthur Chueng
Keyword(s):  
Business Process ◽  
Process Discovery

Process-oriented disaster response management: a structured literature review

2015 ◽  
Vol 21 (5) ◽  
pp. 966-987 ◽  
Author(s):  
Marlen Hofmann ◽  
Hans Betke ◽  
Stefan Sackmann
Keyword(s):  
Literature Review ◽  
Business Process ◽  
Disaster Response ◽  
State Of The Art ◽  
The State ◽  
Wide Field ◽  
Content Type ◽  
Process Oriented ◽  
Disaster Response Management ◽  
Structured Literature Review

Purpose – The application of business process methods in the domain of disaster response management (DRM) is seen as promising approach due to the similarity of business processes and disaster response processes at the general structure and goals. But up to now only a few approaches were able to handle the special characteristics of the DRM domain. Thus, the purpose of this paper is to identify the existing approaches and analyze them for the discussion of general requirements for applying methods and tools from business process management to DRM. Design/methodology/approach – A structured literature review covering a wide field of information system-related publications (conferences and journals) is used to identify and classify general requirements discussed as the state of the art. Findings – The work in this paper resulted in a suitable classification of requirements for the development of process-oriented DRM approaches deduced from the existing work. This was used to outline and analyze the current research landscape of this topic and identify research gaps as well as existing limitations. Research limitations/implications – Although the review of the state of the art is based on a wide set of publication databases, there may exist relevant research papers which have not been taken into consideration. Originality/value – The elaborated requirements provide value for both the research community and practitioners. They can be considered to develop new or improve existing DRM systems and, thus, to exploit the potentials of process-oriented IT in supporting DRM in the case of disaster.

scholarly journals Business Process Management: A Comprehensive Survey

2013 ◽  
Vol 2013 ◽  
pp. 1-37 ◽  
Author(s):  
Wil M. P. van der Aalst
Keyword(s):  
Business Process ◽  
Process Model ◽  
Business Process Management ◽  
Process Management ◽  
Business Processes ◽  
State Of The Art ◽  
Cost Savings ◽  
Process Models ◽  
Fundamental Process ◽  
Comprehensive Survey

Business Process Management (BPM) research resulted in a plethora of methods, techniques, and tools to support the design, enactment, management, and analysis of operational business processes. This survey aims to structure these results and provide an overview of the state-of-the-art in BPM. In BPM the concept of a process model is fundamental. Process models may be used to configure information systems, but may also be used to analyze, understand, and improve the processes they describe. Hence, the introduction of BPM technology has both managerial and technical ramifications and may enable significant productivity improvements, cost savings, and flow-time reductions. The practical relevance of BPM and rapid developments over the last decade justify a comprehensive survey.

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