A Generic User Innovation Toolkit Architecture for Mobile Service Creation

2006 ◽  
pp. 213-237
Author(s):  
Bernhard Kirchmair
Keyword(s):  
Mobile Service ◽  
User Innovation ◽  
Service Creation

uRun

2013 ◽  
pp. 314-334
Author(s):  
Alexandra Chapko ◽  
Andreas Emrich ◽  
Stephan Flake ◽  
Frank Golatowski ◽  
Marc Gräßle ◽  
...  
Keyword(s):  
Mobile Health ◽  
Mobile Device ◽  
Web Applications ◽  
Mobile Services ◽  
End Users ◽  
Mobile Service ◽  
Web Based ◽  
Access Device ◽  
Service Creation ◽  
Health And Fitness

This article presents a framework which enables end users to create small, sharply focused mobile services directly on a mobile device. By this, end users are no longer only consumers of mobile services; they also become producers and providers of mobile services. The domain of mobile health and fitness applications has been chosen to demonstrate the feasibility of the approach. The article presents the underlying platform for easy creation of mobile services and describes the implementation of a Web-based editor for easy mobile service creation as well as our solution to access device capabilities out of Web applications.

A Mobile Service Recommendation System Using Multi-Criteria Ratings

2010 ◽  
Vol 2 (4) ◽  
pp. 30-40 ◽  
Author(s):  
Zhuang Shao ◽  
Zhikui Chen ◽  
Xiaodi Huang
Keyword(s):  
Recommendation System ◽  
Information Overload ◽  
Mobile Services ◽  
Rank Aggregation ◽  
Mobile Service ◽  
Service Recommendation ◽  
Service Creation ◽  
Multi Agent ◽  
Individual Criterion ◽  
Service Ranking

With the rapid advancement of wireless technologies and mobile devices, mobile services offer great convenience and huge opportunities for service creation. However, information overload make service recommendation become a crucial issue in mobile services. Although traditional single-criteria recommendation systems have been successful in a number of personalization applications, obviously individual criterion cannot satisfy consumers’ demands. Relying on multi-criteria ratings, this paper presents a novel recommendation system using the multi-agent technology. In this system, the ratings with respect to the three criteria are aggregated into an overall service ranking list by a rank aggregation algorithm. Furthermore, all of the services are classified into several clusters to reduce information overload further. Finally, Based on multi-criteria rank aggregation, the prototype of a recommendation system is implemented. Successful applications of this recommendation system have demonstrated the efficiency of the proposed approach.

scholarly journals A User-Centric Mobile Service Creation Approach Converging Telco and IT Services

2009 ◽  
Author(s):  
Jian Yu ◽  
Paolo Falcarin ◽  
José M. del Alamo ◽  
Juergen Sienel ◽  
Quan Z. Sheng ◽  
...  
Keyword(s):  
Mobile Service ◽  
It Services ◽  
Service Creation ◽  
User Centric

Social Media Utilization for the Service Innovation

Crowdsourcing ◽  
2019 ◽  
pp. 752-765
Author(s):  
Lene Tolstrup Sørensen ◽  
Morten Falch
Keyword(s):  
Social Media ◽  
Online Social Networks ◽  
Service Innovation ◽  
Service Encounter ◽  
Mobile Service ◽  
Service Creation ◽  
The Social ◽  
Social Technologies ◽  
Ict Service ◽  
Innovation Processes

This article describes how more and more enterprises are represented on online social networks. A significant number of these enterprises are uncertain to why they are present on the social technologies, while others have a clear strategy. These strategies include getting closer to the customers for new innovation and service creation. This article looks into how innovation takes place for enterprises using Facebook as their channel for starting service innovation in the meetings between the enterprise and the customer as part of their strategy to getting closer to the customers. The article takes a theoretical look on service innovation in the ICT service encounter, where the ICT relation is based on social media. Two Danish cases are presented (a bank and a mobile service provider) focusing on their use of Facebook in their ideation and innovation processes. Interviews and monitoring of Facebook activities are used as data sources to understand the ideation and innovation processes of the cases.

Social Media Utilization for the Service Innovation

2018 ◽  
Vol 10 (1) ◽  
pp. 1-12
Author(s):  
Lene Tolstrup Sørensen ◽  
Morten Falch
Keyword(s):  
Social Media ◽  
Online Social Networks ◽  
Service Innovation ◽  
Service Encounter ◽  
Mobile Service ◽  
Service Creation ◽  
The Social ◽  
Social Technologies ◽  
Ict Service ◽  
Innovation Processes

This article describes how more and more enterprises are represented on online social networks. A significant number of these enterprises are uncertain to why they are present on the social technologies, while others have a clear strategy. These strategies include getting closer to the customers for new innovation and service creation. This article looks into how innovation takes place for enterprises using Facebook as their channel for starting service innovation in the meetings between the enterprise and the customer as part of their strategy to getting closer to the customers. The article takes a theoretical look on service innovation in the ICT service encounter, where the ICT relation is based on social media. Two Danish cases are presented (a bank and a mobile service provider) focusing on their use of Facebook in their ideation and innovation processes. Interviews and monitoring of Facebook activities are used as data sources to understand the ideation and innovation processes of the cases.

A systematic approach to new mobile service creation

2008 ◽  
Vol 35 (3) ◽  
pp. 762-771 ◽  
Author(s):  
Chulhyun Kim ◽  
Suhwan Choe ◽  
Changwoo Choi ◽  
Yongtae Park
Keyword(s):  
Systematic Approach ◽  
Mobile Service ◽  
Service Creation

A Mobile Service Recommendation System Using Multi-Criteria Ratings

2012 ◽  
pp. 255-266
Author(s):  
Zhuang Shao ◽  
Zhikui Chen ◽  
Xiaodi Huang
Keyword(s):  
Recommendation System ◽  
Information Overload ◽  
Mobile Services ◽  
Rank Aggregation ◽  
Mobile Service ◽  
Service Recommendation ◽  
Service Creation ◽  
Multi Agent ◽  
Individual Criterion ◽  
Service Ranking

With the rapid advancement of wireless technologies and mobile devices, mobile services offer great convenience and huge opportunities for service creation. However, information overload make service recommendation become a crucial issue in mobile services. Although traditional single-criteria recommendation systems have been successful in a number of personalization applications, obviously individual criterion cannot satisfy consumers’ demands. Relying on multi-criteria ratings, this paper presents a novel recommendation system using the multi-agent technology. In this system, the ratings with respect to the three criteria are aggregated into an overall service ranking list by a rank aggregation algorithm. Furthermore, all of the services are classified into several clusters to reduce information overload further. Finally, Based on multi-criteria rank aggregation, the prototype of a recommendation system is implemented. Successful applications of this recommendation system have demonstrated the efficiency of the proposed approach.

uRun

2011 ◽  
Vol 2 (4) ◽  
pp. 79-97
Author(s):  
Alexandra Chapko ◽  
Andreas Emrich ◽  
Stephan Flake ◽  
Frank Golatowski ◽  
Marc Gräßle ◽  
...  
Keyword(s):  
Mobile Health ◽  
Mobile Device ◽  
Web Applications ◽  
Mobile Services ◽  
End Users ◽  
Mobile Service ◽  
Web Based ◽  
Access Device ◽  
Service Creation ◽  
Health And Fitness

This article presents a framework which enables end users to create small, sharply focused mobile services directly on a mobile device. By this, end users are no longer only consumers of mobile services; they also become producers and providers of mobile services. The domain of mobile health and fitness applications has been chosen to demonstrate the feasibility of the approach. The article presents the underlying platform for easy creation of mobile services and describes the implementation of a Web-based editor for easy mobile service creation as well as our solution to access device capabilities out of Web applications.

m:Ciudad: enabling end‐user mobile service creation

2011 ◽  
Vol 7 (4) ◽  
pp. 384-414 ◽  
Author(s):  
Marcin Davies ◽  
François Carrez ◽  
Juhani Heinilä ◽  
Anna Fensel ◽  
Maribel Narganes ◽  
...  
Keyword(s):  
Mobile Service ◽  
End User ◽  
Service Creation
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