It is estimated that approximately 80% of all data gathered by companies are text documents. This article is devoted to one of the most common problems in text mining, i. e. text classification in sentiment analysis, which focuses on determining document’s sentiment. Lack of defined structure of the text makes this problem more challenging. This has led to development of various techniques used in determining document’s sentiment. In this paper the comparative analysis of two methods in sentiment classification: naive Bayes classifier and logistic regression was conducted. Analysed texts are written in Polish language and come from banks. Classification was conducted by means of bag-of-n-grams approach where text document is presented as set of terms and each term consists of n words. The results show that logistic regression performed better.
Sentiment Classification of Bank Clients’ Reviews Written in the Polish Language
