CHAT SPI: Knowledge Extraction Proposal Using DialogFlow for Software Process Improvement in Small and Medium Enterprises

2020 ◽  
pp. 71-85
Author(s):  
Jezreel Mejía ◽  
Isaac Rodríguez-Maldonado ◽  
Yadira Quiñonez
Keyword(s):  
Process Improvement ◽  
Small And Medium Enterprises ◽  
Software Process ◽  
Software Process Improvement ◽  
Knowledge Extraction ◽  
Medium Enterprises

scholarly journals Software process improvement in SMEs: A comparative view

2009 ◽  
Vol 6 (1) ◽  
pp. 111-140 ◽  
Author(s):  
Deepti Mishra ◽  
Alok Mishra
Keyword(s):  
Process Improvement ◽  
Small And Medium Enterprises ◽  
Software Process ◽  
Software Process Improvement ◽  
Successful Implementation ◽  
Software Project ◽  
Development Organizations ◽  
Medium Enterprises ◽  
The Cost ◽  
Automation Tools

The majority of software development organizations all over the world are small and medium enterprises. These organizations have realized that it is crucial for their business to improve their processes and working methods but they are lacking the knowledge and resources to do it. Successful implementation of SPI methodologies in small and medium-sized software enterprises (SMEs) is generally not possible because such organizations are not capable of investing the cost of implementing these programs. Limited resources and strict deadlines to complete the projects make it further difficult to implement SPI programs which can also affect quality issues in software project. There are various SPI methodologies to address these issues which have been also deployed in these organizations. In this paper, recent and significant SPI methodologies (OWPL, ASPE-MSC, iFLAP, PRISMS, SPM, MESOPYME) for SMEs are compared and discussed. This will facilitate the maturity of software process improvement in SMEs, standardization and also contribute in the development of automation tools for SPIs in future.

COMPETISOFT

2011 ◽  
pp. 212-222 ◽  
Author(s):  
Hanna Oktaba ◽  
Claudia Alquicira ◽  
Francisco J. Pino ◽  
Francisco Ruiz ◽  
Mario Piattini ◽  
...  
Keyword(s):  
Latin America ◽  
Process Improvement ◽  
21St Century ◽  
Software Industry ◽  
Small And Medium Enterprises ◽  
Software Process ◽  
Software Process Improvement ◽  
Global Market ◽  
Medium Enterprises ◽  
National Economies

From the beginning of the 21st century onwards, the software engineering community (industry and researchers) has expressed a special interest in software process improvement (SPI) for small and medium enterprises (SMEs). This growing interest is due to the fact that the software industry in most countries has an industrial backcloth, made up mainly of small and medium software organisations which favour the growth of their national economies. In order to fortify these kind of organisations, efficient strategies, practices, or guides to tailor SPI to their size and type of business are needed. Therefore, in this chapter, the COMPETISOFT project is presented. The COMPETISOFT project’s main aim is to provide the software industry in Latin America with a reference framework for software process improvement and certification, which will enable it to be more competitive in the global market.

Software Process Improvement Implementation Issues in Small and Medium Enterprises That Develop Healthcare Applications

2020 ◽  
Vol 10 (10) ◽  
pp. 2393-2403
Author(s):  
Javed Iqbal ◽  
Mohd Hairul Nizam Nasir ◽  
Muzafar Khan ◽  
Imtiaz Awan ◽  
Shahid Farid
Keyword(s):  
Process Improvement ◽  
Small And Medium Enterprises ◽  
Software Process ◽  
Research Work ◽  
Software Process Improvement ◽  
Application Development ◽  
Healthcare Applications ◽  
Healthcare Application ◽  
Questionnaire Surveys ◽  
Medium Enterprises

Software Process Improvement (SPI) intends to recuperate software processes to realize high quality software. But numerous SPI initiatives predominantly in the case of software Small and Medium Enterprises (SMEs) are failed to achieve desired results as certain issues occur during this progression. Objective of this research work is to facilitate the efficacious SPI implementation in the case of software SMEs that develop healthcare applications. The study identifies and ranks common SPI implementation issues in the case of related SMEs. For this purpose, two questionnaire surveys have been performed by involving relevant software industry practitioners. In the first survey, by providing a literature-based list of SPI issues, we have solicited respondents to choose common issues or resistant factors for SPI in the case of SMEs that deal with healthcare application development. We have also requested the practitioners to mention the issues that they have been generally spotting during the SPI in case of pertinent SMEs but have not been mentioned in the given list. During the second survey, by employing two rounds of the Delphi method, practitioners have ranked the commonly transpiring SPI issues regarding SMEs that deal with the development of healthcare applications. The ranking is based on the issues' impact having four categories: catastrophic, serious, tolerable and insignificant. To incorporate various SMEs standards that are followed worldwide, the concept of 'common/shared range standard' is presented. The study identifies 26 SPI issues in the case of SMEs that develop healthcare applications whereas top 10 issues instigate from finance and management. To enable swift and fruitful SPI in the case of pertinent SMEs, this study suggests that the 26 identified issues must be tackled proactively whereas financial and managerial issues must be given top priority.

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