Knowledge Management and Acquisition for Intelligent Systems

2021 ◽  
Keyword(s):  
Knowledge Management ◽  
Intelligent Systems

Intelligent Agents for Knowledge Management in E-Commerce

2011 ◽  
pp. 989-1001
Author(s):  
Athanasia Pouloudi ◽  
Vlatka Hlupic ◽  
George Rzevski
Keyword(s):  
Knowledge Management ◽  
Intelligent Agents ◽  
Intelligent Systems ◽  
Business Performance ◽  
Information Technologies ◽  
Business Environment ◽  
Management Approach ◽  
Transfer Of Knowledge ◽  
Management Tools ◽  
New Business

E-commerce has become a key aspect of the global business environment, causing fundamental changes in markets and organisational structures. This chapter considers how knowledge management, the latest management approach aimed at improving business performance, can create new business opportunities in the new business environment that is defined by electronic commerce. Knowledge management deals with the systematic generation, codification and transfer of knowledge and can be supported by a number of technologies, known as knowledge management tools. It has been argued that intelligent systems can offer additional capabilities and advantages in comparison with more traditional information technologies. This chapter investigates the potential of intelligent agent-based software for more effective knowledge management in the context of e-commerce, adopting the perspective of an SME involved in development of intelligent agents-based knowledge management software. The chapter concludes with a research agenda for knowledge management research in e-commerce.

scholarly journals Intelligent Systems and Knowledge Management (Part II)

2011 ◽  
Vol 11 (3) ◽  
pp. 89-90
Author(s):  
Dimitris Kanellopoulos ◽  
Sotiris Kotsiantis ◽  
Panagiotis Pintelas
Keyword(s):  
Knowledge Management ◽  
Intelligent Systems

scholarly journals Towards Context-Aware Knowledge Management in e-Enterprises

2005 ◽  
Vol 9 (1) ◽  
pp. 39-45 ◽  
Author(s):  
Weihong Huang ◽  
Keyword(s):  
Knowledge Management ◽  
Intelligent Systems ◽  
Reference Model ◽  
Negative Impact ◽  
Global Network ◽  
Context Aware ◽  
Contextual Knowledge ◽  
Semantic Grid ◽  
Knowledge Grid ◽  
Context Knowledge

To reduce the negative impact of knowledge loss and to improve knowledge reuse effectiveness in knowledge management in e-Enterprises, this paper presents a context-aware approach to facilitate managing various types of static enterprise information and dynamic process information. Proposed approach features representing and integrating information at different conceptual levels to present contextual knowledge in an open environment. In this paper, we redefine the concept of context in intelligent systems and propose a set of meta-information elements for context description in business environments. In realising the context-awareness in knowledge management, we present a context knowledge structure model and look into the corresponding context knowledge storage and reuse solutions. To enhance context-aware knowledge management for e-Businesses over the global network, we introduce a new concept of Context Knowledge Grid with a layered knowledge interoperation reference model, which are supposed to leverage the contextual knowledge in e-Enterprises and enable interoperation with other knowledge frameworks such as the Semantic Web and the Semantic Grid.

Intelligent Agents for Knowledge Management in E-Commerce

2003 ◽  
pp. 51-67
Author(s):  
Athanasia Pouloudi ◽  
Vlatka Hlupic ◽  
George Rzevski
Keyword(s):  
Knowledge Management ◽  
Intelligent Agents ◽  
Intelligent Systems ◽  
Business Performance ◽  
Information Technologies ◽  
Business Environment ◽  
Management Approach ◽  
Transfer Of Knowledge ◽  
Management Tools ◽  
New Business

E-commerce has become a key aspect of the global business environment, causing fundamental changes in markets and organisational structures. This chapter considers how knowledge management, the latest management approach aimed at improving business performance, can create new business opportunities in the new business environment that is defined by electronic commerce. Knowledge management deals with the systematic generation, codification and transfer of knowledge and can be supported by a number of technologies, known as knowledge management tools. It has been argued that intelligent systems can offer additional capabilities and advantages in comparison with more traditional information technologies. This chapter investigates the potential of intelligent agent-based software for more effective knowledge management in the context of e-commerce, adopting the perspective of an SME involved in development of intelligent agents-based knowledge management software. The chapter concludes with a research agenda for knowledge management research in e-commerce.

scholarly journals Mediating between AI and highly specialized users

AI Magazine ◽  
2009 ◽  
Vol 30 (4) ◽  
pp. 95 ◽  
Author(s):  
Daniela Petrelli ◽  
Aba-Sah Dadzie ◽  
Vitaveska Lanfranchi
Keyword(s):  
Knowledge Management ◽  
Interaction Design ◽  
Intelligent Systems ◽  
Interactive Systems ◽  
Intelligent Technology ◽  
Design Scenario ◽  
Design Experience

We report part of the design experience gained in X-Media, a system for knowledge management and sharing. Consolidated techniques of interaction design (scenario-based design) had to be revisited to capture the richness and complexity of intelligent interactive systems. We show that the design of intelligent systems requires methodologies (faceted scenarios) that support the investigation of intelligent features and usability factors simultaneously. Interaction designers become mediators between intelligent technology and users, and have to facilitate reciprocal understanding.

Intelligent Systems and Knowledge Management

2008 ◽  
Vol 8 (3) ◽  
pp. 159-161
Author(s):  
D.N. Kanellopoulos ◽  
S.B. Kotsiantis ◽  
P. Pintelas
Keyword(s):  
Knowledge Management ◽  
Intelligent Systems
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