Are we reaching the limits of what human-centered and user-centered design can cope with? Developing new design methodologies and tools to unlock the potentials of data technologies such as the Internet of Things, Machine Learning and Artificial Intelligence for the everyday job of design is necessary but not sufficient. There is now a need to fundamentally question what happens when human-centered design is unable to effectively give form to technology, why this might be the case, and where we could look for alternatives.
The Internet-of-Things: Reflections on the past, present and future from a user-centered and smart environment perspective