Service Recovery Model Based on the Fulfillment of the Value Promise
2013 ◽
Vol 5
(5)
◽
pp. 1-9
2009 ◽
Vol 29
(5)
◽
pp. 669-691
◽
2012 ◽
Vol 26
(7)
◽
pp. 510-520
◽
Keyword(s):
2020 ◽
Vol 24
◽
pp. 1