Open Innovation in the Public Sector

Author(s):  
Leonardo Ferreira de Oliveira ◽  
Carlos Denner dos Santos Junior
Author(s):  
Amaya Erro-Garcés ◽  
Maria Elena Aramendía-Muneta

Three public European case studies are presented as an evaluation of a preliminary test of an adapted questionnaire to measure open social innovation. Findings include the differences and similarities between public and private performance. Public practitioners integrate these experiences later than private. The reasons for engaging in open innovation are different: whereas improving citizens´ relationships is the major public reason, creating partnerships is the private driver. Finally, technologies help open innovation in both public and private cases. Furthermore, it may be concluded that there is a lack of open social innovation professionals that leads to a barrier in the development of these policies in the public sector.


2017 ◽  
Vol 34 (1) ◽  
pp. 99-109 ◽  
Author(s):  
Euripidis Loukis ◽  
Yannis Charalabidis ◽  
Aggeliki Androutsopoulou

Author(s):  
Julián Villodre

Resumen: La innovación pública abierta es un concepto amplio, que habitualmente hace referencia al aprovechamiento de conocimiento interno y externo con el objetivo de transformar las organizaciones y generar valor público. Esta voz se centra en estudiar el concepto de innovación  pública abierta explorando los orígenes y evolución del mismo, así como su relación con el paradigma de la gobernanza pública inteligente. Adicionalmente, la voz presenta las comunidades digitales de innovación y los laboratorios de innovación pública como aplicaciones prácticas del concepto.Palabras clave: Innovación pública, laboratorios de innovación, innovación abierta, comunidades digitales de innovación, gobierno abierto, gobernanza pública inteligente.Abstract: Open innovation in the public sector is a broad concept which usually refers to the use of internal and external knowledge with the aim of transforming organizations and generating public value. This paper focuses on studying the application of the open innovation concept to the public sector. For this purpose, the paper explores the origins and evolution of the concept, and its relationship with the Smart Governance paradigm. In addition, this paper presents digital innovation communities and living labs as practical applications of the concept.Keywords: Public innovation, living labs, open innovation, digital innovation communities, open government, Smart Governance. 


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
J. Ignacio Criado ◽  
Ariana Guevara-Gómez

Purpose This paper aims to study the results of open innovation initiatives in Spain under the lockdown during the first stages of the COVID-19 crisis. Based on the most recent literature on open innovation in the public sector, this paper explores the following research questions, namely, what are the key features of collaborative governance processes that guided open innovation initiatives in the Spanish public sector during the COVID-19 crises? How open public innovation cases generated public value to the society during the COVID-19 crises in Spain? Design/methodology/approach The study is based on two in-depth case studies of open innovation in the public sector: the collaborative platform Frena la Curva and the hackathon Vence al Virus, both launched during the first moments of the COVID-19 crisis. The methodology is based on 13 semi-structured interviews, content observation and documentary analysis. The data were interpreted according to the dimensions described in the analytical framework: descriptive dimensions of both initiatives but also their degree of elaboration, incentives and objectives, characteristics of governance and collaboration between actors and challenges for the accountability processes; and finally, their procedural legitimacy, considering the COVID-19 crisis context. Findings The results of the study show that citizens have played a key role during the hardest stage of the crisis, collaborating with governments and advancing their innovative capabilities, mostly in the digital sphere. The analysis also identified different outcomes, including the improvement of citizen’s involvement, deliberation practices or network building. Besides, this paper has identified some limitations and barriers to open innovation and collaborative governance processes in terms of accountability and legitimacy of these initiatives. Here, their contribution was constrained by the emerging stage of implementation and by the unique circumstances of the lockdown under the COVID-19 crisis. Research limitations/implications Future advancements of open innovation initiatives to consolidate collaborative governance processes will need further exploration. Although this paper diversified the contacts and the data collection in the fieldwork to avoid social biases, the results of the interviews might reflect very positive outcomes. Despite the case studies that took place during the COVID-19 crisis and their planned actions to maintain their existence, the post-crisis analysis will be needed to assess the impact of these open innovation cases in collaborative governance structures. Practical implications Open innovation is an emerging narrative and practice in the public sector requiring time and energy from public officials and managers. The study also highlighted the problem of how to legitimate open innovation cases in the public sector and the implications for their institutionalization. Public managers involved in these types of initiatives need to keep the momentum both inside and outside their organizations. Regarding the utilization of information and communications technologies (ICTs), open innovation processes do not need technology to develop their full potential, whereas the COVID-19 crisis and the ongoing digitalization of work settings, accessibility, etc., could transform ICTs into a critical tool for public managers leading innovation initiatives within their organizations. Social implications The social implications of this paper are manifold. This study provides evidence of one of the future avenues of public management: open innovation. New avenues for the involvement and collaboration of citizens with public authorities are another social implication pinpointed by this paper. Democratic legitimacy and procedural accountability are assessed using the open innovation case studies during the COVID-19 crisis. Finally, transforming governments using collaborative platforms deserves social oversight understanding if they really contribute to build trust in political institutions. Originality/value Despite their differences, both Frena la Curva and Vence al Virus demonstrated the potential and limitations of public innovation and collaborative governance to cope with an unprecedented crisis such as the COVID-19. The special features of this emergency, including the long period of confinement, posed challenges and also opportunities to develop these initiatives: as several interviewees stated, these projects helped to channel the civic energy to co-produce solutions in collaboration with a wide range of actors. Data allow us to identify the key features of collaborative governance that guided open innovation initiatives in the Spanish public sector during the COVID-19 crisis.


Author(s):  
Mila Gasco-Hernandez ◽  
Rodrigo Sandoval-Almazan ◽  
J. Ramon Gil-Garcia

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