It is difficult to effectively respond to a disaster simply by introducing a disaster information system. Because free-style information is dominant in disaster responses, a certain level of communication quality should be ensured to effectively utilize such information. This study focuses on the Standard Operating Procedures (SOP) to effectively handle a disaster information system, and attempts to establish the SOP with an emphasis on communication rules for free-style information.
The SOP for a disaster information system was established through workshops with officers of disaster responses in the field of Kashihara City, Nara Prefecture, and evaluated the effectiveness of a command post exercise. Results suggested the effective use of free-style information as well as formed information.
Local risk managers’ and disaster volunteers’ awareness of, attitudes toward, and intention to use a local government-developed disaster information system: A Case study of SIKK Magelang