A Process Mining-Based Solution for Business Process Model Extension with Cost Perspective Context-Based Cost Data Analysis and Case Study

Author(s):  
Dhafer Thabet ◽  
Sonia Ayachi Ghannouchi ◽  
Henda Hajjami Ben Ghezala
2019 ◽  
Vol 5 (4) ◽  
pp. 101 ◽  
Author(s):  
Hana Tomaskova ◽  
Petra Maresova ◽  
Marek Penhaker ◽  
Martin Augustynek ◽  
Blanka Klimova ◽  
...  

The Business Process Model to represent the process of developing a medical device is presented in this paper. In the age of population aging and a growing amount of patients, enormous pressure is put on improving their care and living conditions. The development of medical devices is a complicated and expensive process. Therefore, the whole process was subjected to an analysis of business processes, and the resulting model was expressed using the Business Process Model and Notation (BPMN). The model aims to illustrate the consentient process of designing a medical device using graphical notation. This notation is suitable for displaying models of healthcare environments thanks to its user-friendliness and easy comprehensibility for all parties involved. In addition, this study demonstrates that the model in BPMN notation by its depth of specificity falls to the level of activity sub-processes. This level of abstraction allows a comprehensive view of the entire process, as well as future extensions for a more in-depth analysis and process mining techniques.


2015 ◽  
Vol 30 (1) ◽  
pp. 132-141 ◽  
Author(s):  
Laakshmana Sabari Chandramohan ◽  
Gelli Ravikumar ◽  
Suryanarayana Doolla ◽  
Shrikrishna A. Khaparde

2020 ◽  
Vol 13 (4) ◽  
pp. 48-76
Author(s):  
Flavia Maria Santoro ◽  
Kate Cerqueira Revoredo ◽  
Rosa M.M. Costa ◽  
Thais Mester Barboza

A business process is a sequence of activities organized in a logical way in order to produce a service or a product that is valued for a particular group of customers. Process auditing in corporate environment aims to assess the degree of compliance of processes and their controls. Due to the volume of information that needs to be analyzed in an audit job, auditing´s cost can be very high. We argue that process mining techniques have the potential to improve this activity, allowing the auditor to meet the short deadlines, as well as bringing greater value to the senior management and reliability in the service provided by the audit. The goal of this paper is to discuss, through a case study, how process mining techniques can optimize and bring agility to the verification of process model compliance against the process actually performed. With this approach, it will be possible to detect errors and/or failures in activities or controls of a running process. The main contribution of this paper is to describe a simple set of steps that could be applied by auditors and experts in order to get introduced and to obtain the first insights in the process mining area.


2013 ◽  
Vol 3 (1) ◽  
pp. 37-56 ◽  
Author(s):  
Udityasinh Gohil ◽  
Patricia Carrillo ◽  
Kirti Ruikar ◽  
Chimay Anumba

Core operations of many small service organisations involved in collaboration are largely on a project (i.e. operational) basis. However, every organisation has operational, organisational and strategic processes that are equally important. The objective of this paper is to establish a business process model for such a project-based service organisation (PBSO) where stakeholders are involved in operational as well as management (organisational and strategic) processes, to create a sustainable collaboration. The focus of the paper was a PBSO and hence a case study of a PBSO firm lead to the development of a new process model that further takes advantage of involving collaborators in all or most of the processes of an organisation. IDEF0 was the preferred process modelling technique for the development of the business process model.


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