An Analysis of Total Risk Management in Performances of Public Sector Banks in India

2019 ◽  
pp. 67-73
Author(s):  
Anita Nandi ◽  
Madhabendra Sinha ◽  
Abhijit Dutta ◽  
Partha Pratim Sengupta
Keyword(s):  
Risk Management ◽  
Public Sector ◽  
Total Risk ◽  
Public Sector Banks

Retail Credit Risk Management in Indian Public Sector Banks

2012 ◽  
Vol 3 (8) ◽  
pp. 31-37
Author(s):  
Nayan J. Nayan J. ◽  
◽  
Dr. M. Kumaraswamy Dr. M. Kumaraswamy
Keyword(s):  
Risk Management ◽  
Public Sector ◽  
Credit Risk ◽  
Credit Risk Management ◽  
Public Sector Banks ◽  
Retail Credit

A Study of Effect of NPAs on the Financial Performance of Public Sector Banks in India

PRODUCTIVITY ◽  
2019 ◽  
Vol 60 (1) ◽  
pp. 70-78
Author(s):  
PREETI . ◽  
◽  
Dr. Kuldip Singh Chhikara ◽  
Keyword(s):  
Public Sector ◽  
Financial Performance ◽  
Public Sector Banks

Non-Performing Assets in Public Sector Banks: An Investigation

2011 ◽  
Vol 3 (9) ◽  
pp. 12-15
Author(s):  
Dr. R. K. Patel Dr. R. K. Patel ◽  
Keyword(s):  
Public Sector ◽  
Public Sector Banks

Financial Services’ Analysis of Public Sector Banks: Value Addition to Allahabad Bank

2012 ◽  
Vol 3 (3) ◽  
pp. 12-15
Author(s):  
Jeewan Chandra Pande ◽  
◽  
Dr. Sudhinder Singh Chowhan
Keyword(s):  
Public Sector ◽  
Financial Services ◽  
Value Addition ◽  
Public Sector Banks

Service Quality Perception towards E-CRM Practices among Customers of Private and Public Sector Banks of Rajasthan Using SERVQUAL Method

2018 ◽  
Vol 7 (3) ◽  
pp. 22
Author(s):  
Neeti Kasliwal ◽  
Jagriti Singh
Keyword(s):  
Public Sector ◽  
Service Quality ◽  
Banking Sector ◽  
Sampling Technique ◽  
Vital Role ◽  
Public Sector Banks ◽  
Significant Difference ◽  
Private And Public ◽  
Score Method ◽  
Public Banks

Banking sector is growing rapidly and playing a vital role in the economic development of the nation. Both private and public sector banks are giving more priority to service quality to satisfy their customers. For this, banks are now emphasizing on E-CRM practices to carry out transactions and communicate with their customers. The purpose of this research is to assess the service quality among private and public banks in Rajasthan. Purposive sampling technique has been employed to collect the data from three private banks and three banks from public. To analyze the data, descriptive statistics, Mean score method and t test have been used. Results indicates that there is a significant difference in consumer’s perception of service quality dimensions related to E-CRM practices provided by selected private and public sector banks of Rajasthan..The findings of this research will help policy makers of banking sector to set customer oriented policies.

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