Lean Six Sigma for the automotive industry through the tools and aspects within metrics: a literature review

This paper purpose is to investigate the benefits of Lean Six Sigma to the Malaysian automotive industry. Lean is an approach that seeks to improve flow in the value stream and eliminate waste. It’s about doing things quickly. Six Sigma uses a powerful framework (DMAIC) and statistical tools to uncover root causes to understand and reduce variation. It’s about doing things right (defect free). As global competition continues to grow, the pressure to improve becomes more andmore intense. Thus, a combination of both Lean and Six Sigma is born. This method provides an over-arching improvement philosophy that incorporates powerful data-driven tools to solve problems and create rapid transformational improvement at lower cost. Thus, this paper also tries to examine how the Lean Six Sigma can contribute and brings a positive impact to the automotive industry in Malaysia.

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How to use lean Six Sigma methodology to improve service process in higher education

International Journal of Lean Six Sigma ◽

10.1108/ijlss-11-2018-0133 ◽

2019 ◽

Vol 10 (4) ◽

pp. 883-908

Author(s):

Na Li ◽

Chad Matthew Laux ◽

Jiju Antony

Keyword(s):

Higher Education ◽

Literature Review ◽

Six Sigma ◽

Lean Six Sigma ◽

Service Process ◽

Bottom Line ◽

Content Type ◽

Root Cause ◽

Lessons Learnt

Purpose The purpose of this paper is to use a practical case study approach to demonstrate the power to use lean Six Sigma (LSS) to improve service process in a higher education institution (HEI). The paper also illustrated the barriers and challenges met and lessons learnt for the LSS adoption in this HEI. Design/methodology/approach Prior to the study, extensive literature review was conducted to understand various aspects of LSS in HE industry. The authors use a single descriptive case study as methodology to explain how DMAIC was applied within a HEI environment. Findings In this LSS case study, the team found HEI service process contains a large human behavior component, which dramatically increases the unpredictability of the entire service delivery process and increases the complexity of the process and the ability of the improvement team to identify the root cause. This case study demonstrates the numerous challenges will occur in working with the intangible factors that are both hard to recognize, quantify and rarely tracked by organization. Practical implications During the research, the pre-award service process was studied, data were recorded and various statistical tool and techniques were used to discover and resolve the root cause. The lessons learnt of the LSS adoption in this service process in HEI and the problems encountered were all recorded in this study, which will be helpful for future research in HEI industry. Originality/value From the literature review, LSS has been widely adopted in manufacturing industry, increased adoption in service, but there has been limited academic research about the implementation in nonprofit, service sectors, particular to higher education industry. The major benefit of implementation LSS in both manufacturing and service is considerable improvement to the bottom line. However, in this HEI case study, it has opened up the direction to implement LSS to better serve your customer as ultimate mission instead of financial gains.

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Lean Six Sigma in SMEs: an exploration through literature review

Journal of Engineering Design and Technology ◽

10.1108/jedt-01-2011-0001 ◽

2013 ◽

Vol 11 (3) ◽

pp. 224-250 ◽

Cited By ~ 31

Author(s):

M. Prasanna ◽

Sekar Vinodh

Keyword(s):

Literature Review ◽

Six Sigma ◽

Lean Six Sigma

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Academic leadership and Lean Six Sigma

International Journal of Quality & Reliability Management ◽

10.1108/ijqrm-03-2015-0047 ◽

2016 ◽

Vol 33 (7) ◽

pp. 1002-1018 ◽

Cited By ~ 5

Author(s):

Stephen Anthony ◽

Jiju Antony

Keyword(s):

Literature Review ◽

Systematic Literature Review ◽

Six Sigma ◽

Large Body ◽

Lean Six Sigma ◽

Academic Leadership ◽

Total Quality ◽

Research Papers ◽

Content Type

Purpose – The purpose of this paper is to demonstrate the ability to researchers of using design of experiments (DoE) as a structured and systematic approach to performing systematic literature reviews. The authors demonstrate a simple case study illustrating the application of DoE in executing a systematic literature review on two popular topics in higher education: academic leadership and Lean Six Sigma. Design/methodology/approach – The methodology involves the systematic literature review of linking academic leadership with terms such as Lean, Six Sigma, Total Quality Management, Maturity Model and Continuous Improvement. The main tool used to structure the systematic literature review is a Taguchi Orthogonal Array design, specifically an L16 grid and the method is verified by conducting another review, replacing the term academic leadership with simply leadership. Findings – The approach identified at first no research papers linking the terms; however, when academic leadership was replaced with university, 19 research papers where discovered. The verification exercise, linking just leadership with the other search string generated over 1,000 results – demonstrating that the tool can find large volumes of articles if they exist, the search was completed for a ten year time frame – 2004 to 2014. Research limitations/implications – The case study focussed on a field which is known to have little current research and the verification exercise deliberately targeted a known large body of research. The authors will continue to use the approach and refine the technique over time. Practical implications – This approach would help any researcher despite of their discipline to identify opportunities and gaps in the current literature. Originality/value – The paper shows how DoE can be used in an academic research-based process. No other literature review approach currently exists which uses Taguchi approach to DoE to filter the search criteria.

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Literature review: continuous improvement through Lean Six Sigma

International Journal of Productivity and Quality Management ◽

10.1504/ijpqm.2019.10024205 ◽

2019 ◽

Vol 28 (1) ◽

pp. 3

Author(s):

Yadav Narottam ◽

K. Mathiyazhagan ◽

Krishan Kumar

Keyword(s):

Literature Review ◽

Continuous Improvement ◽

Six Sigma ◽

Lean Six Sigma

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Strategi Operasi Berbasis Lean Six Sigma Sebagai Usaha Peningkatan Service Level

Organum: Jurnal Saintifik Manajemen dan Akuntansi ◽

10.35138/organum.v2i1.59 ◽

2019 ◽

Vol 2 (1) ◽

pp. 25-36

Author(s):

Rini Mulyani Sari ◽

Evan Nugraha

Keyword(s):

Automotive Industry ◽

Six Sigma ◽

Processing Time ◽

Service Level ◽

Lean Six Sigma ◽

Disc Brake ◽

Service Levels ◽

Disc Brakes ◽

Periodic Maintenance ◽

Time Gap

The development of the automotive industry in Indonesia made the level of competition even tighter, so Auto2000 Setiabudhi tried to provide periodic maintenance services, especially for the replacement of New Avanza Veloz disc brakes. The purpose of this study was to reduce the processing time of the New Avanza Veloz disc brake replacement to increase the Auto2000 Setiabudhi service level. However, the results of observations found that the time for disc brake replacement was exceeded the requirements set by the company. The observation was carried out for two years, from 2017 to 2018. Obtained also information from observations that there was an increase in the processing time gap of 0.84%, an increase in service level gap of 5.17%, while waste that occurred was waste waiting and motion. The method used in this study is based on Lean Six Sigma. The results obtained after improvements were made to a reduction in processing time by 50%, reduction in waste waiting, and motion and the achievement of service levels by 100%.

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