Extracting knowledge patterns with a social network analysis approach: an alternative methodology for assessing the impact of power inventors

2017 ◽  
Vol 113 (3) ◽  
pp. 1593-1625 ◽  
Author(s):  
Massimiliano Ferrara ◽  
Roberto Mavilia ◽  
Bruno Antonio Pansera
2011 ◽  
pp. 24-36 ◽  
Author(s):  
Kimiz Dalkir

This chapter focuses on a method, social network analysis (SNA) that can be used to assess the quantity and quality of connection, communication and collaboration mediated by social tools in an organization. An organization, in the Canadian public sector, is used as a real-life case study to illustrate how SNA can be used in a pre-test/post-test evaluation design to conduct a comparative assessment of methods that can be used before, during and after the implementation of organizational change in work processes. The same evaluation method can be used to assess the impact of introducing new social media such as wikis, expertise locator systems, blogs, Twitter and so on. In other words, while traditional pre-test/post-test designs can be easily applied to social media, the social media tools themselves can be added to the assessment toolkit. Social network analysis in particular is a good candidate to analyze the connections between people and content as well as people with other people.


The traditional research approaches common in different disciplines of social sciences centered around one half of the social realm: the actors. The other half are the relations established by these actors and forming the basis of “social.” The social structure shaped by these relations, the position of the actor within this structure, and the impact of this position on the actor are mostly excluded by the traditional research methods. In this chapter, the authors introduce social network analysis and how it complements the other methods.


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