Exploring Racial/Ethnic Disparities in the Use of Alternative Financial Services: The Moderating Role of Financial Knowledge

2019 ◽  
Vol 11 (2) ◽  
pp. 149-160 ◽  
Author(s):  
Kyoung Tae Kim ◽  
Jonghee Lee ◽  
Jae Min Lee
Author(s):  
Fuzhong Chen ◽  
Xiaoyan Chen

As the merger of innovations from developing financial services for the twenty-first century, FinTech has brought payment methods into a new and electronic era, and non-cash payment is gradually becoming the mainstream for transaction activities. This study empirically investigates the effects of FinTech on consumer non-cash payment satisfaction, and the moderating role of financial knowledge is examined as well. Utilizing the data from the China Household Finance Survey in 2017, the results indicate that the use of FinTech can significantly promote consumer satisfaction towards non-cash payment. The mechanism analysis specific to the moderating role also shows that financial knowledge positively contributes to the impacts of FinTech on consumer non-cash payment satisfaction. The findings of this study imply that financial service providers are recommended to promote their facilities to meet consumers’ increasing demand for financial services. Besides, consumers should also take the initiative to improve their financial knowledge to better integrate non-cash payment into life and enjoy the satisfaction brought by FinTech.


Author(s):  
Jesse Owen ◽  
Jeremy Coleman ◽  
Joanna M. Drinane ◽  
Karen Tao ◽  
Zac Imel ◽  
...  

2018 ◽  
Vol 29 (3) ◽  
pp. 1153-1175
Author(s):  
Mary Jo Trepka ◽  
Diana M. Sheehan ◽  
Kristopher P. Fennie ◽  
Daniel E. Mauck ◽  
Spencer Lieb ◽  
...  

2018 ◽  
pp. 004208591880143 ◽  
Author(s):  
Anthony A. Peguero ◽  
Kay S. Varela ◽  
Miner P. “Trey” Marchbanks ◽  
Jamilia Blake ◽  
John M. Eason

Author(s):  
Silvia Helena Barcellos ◽  
Gema Zamarro

AbstractA large number of Americans do not have bank accounts (the ‘unbanked’) or rely on costly alternative financial services (AFS) such as payday loans (the ‘underbanked’), with implications for wealth accumulation and retirement preparedness. Using primary data, we document large racial/ethnic differences in unbanked and in frequent AFS usage rates. We study the role of socio-economic status (SES), financial literacy, trust in financial institutions, networks, and time preferences in explaining these gaps. While these variables explain a large fraction of the white-minority gaps in unbanked status the same is not true for gaps in AFS use. A Blinder-Oaxaca decomposition confirms these patterns: gaps in unbanked status are mostly explained by differences in endowments across groups, for AFS gaps differences in returns to endowments have the largest explanatory power. Our findings suggest that, while related, unbanked and underbanked are distinct concepts with different underlying causes that may require different policy responses.


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