scholarly journals Context-Aware Business Process Management

Author(s):  
Jan vom Brocke ◽  
Marie-Sophie Baier ◽  
Theresa Schmiedel ◽  
Katharina Stelzl ◽  
Maximilian Röglinger ◽  
...  

AbstractContext awareness is essential for successful business process management (BPM). So far, research has covered relevant BPM context factors and context-aware process design, but little is known about how to assess and select BPM methods in a context-aware manner. As BPM methods are involved in all stages of the BPM lifecycle, it is key to apply appropriate methods to efficiently use organizational resources. Following the design science paradigm, the study at hand addresses this gap by developing and evaluating the Context-Aware BPM Method Assessment and Selection (CAMAS) Method. This method assists method engineers in assessing in which contexts their BPM methods can be applied and method users in selecting appropriate BPM methods for given contexts. The findings of this study call for more context awareness in BPM method design and for a stronger focus on explorative BPM. They also provide insights into the status quo of existing BPM methods.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Alessandra Vecchi ◽  
Bice Della Piana ◽  
Rosangela Feola ◽  
Chiara Crudele

PurposeThis paper investigates how global talent management processes are adopted and implemented in a virtual organization to successfully address the challenges of global work arrangements and the sustainable human and social outcomes that can be achieved.Design/methodology/approachAdopting a single, exploratory and critical case study methodology, this paper analyzes a global distributed company, Automattic Inc., to provide in-depth and rich insights on successful business process management in the human resources (HR) domain.FindingsThe findings offer some exemplary and valuable lessons in sustainable human resource management for firms in all sectors on how to embrace global talent management in a more creative and sustainable way – and the benefits in terms of efficiency and effectiveness that can be derived – by identifying talent through auditions, recruiting by inspiring others to apply, developing talent by sharing the value of learning and retaining talent by having fun.Originality/valueThe study contributes a more rounded understanding of successful business process management in the HR domain. Due to the COVID-19 pandemic, this is particularly relevant and timely for all organizations (traditional or virtual) venturing into successful global work arrangements.



2015 ◽  
Vol 21 (6) ◽  
pp. 1224-1256 ◽  
Author(s):  
Roberto dos Santos Rocha ◽  
Marcelo Fantinato ◽  
Lucinéia Heloisa Thom ◽  
Marcelo Medeiros Eler

Purpose – The purpose of this paper is to present the proposal of a Product Line (PL)-based approach for Business Process Management (BPM) projects that cover the entire BPM lifecycle and proposes integrating it with dynamic techniques still not used together. Design/methodology/approach – The authors carried out this work using the design science research methodology. The authors assessed the proposed approach using a classification procedure created through a series of specific attributes, which enables a comparison of the proposed integrated approach with related works selected from a systematic literature review. Findings – The comparative assessment has shown that the proposed approach presents the most comprehensive solution than any other similar one suggested for the same purpose, mainly in terms of the coverage of the entire BPM lifecycle and dynamic techniques. Research limitations/implications – Due to the high-level conceptual nature of the proposed approach, the authors could not evaluate it also in terms of some controlled experiment or a case study. Originality/value – The proposed approach aims at improving the management of business processes in organizations in a systematic way using concepts and techniques that exist in other areas, but not widely used together yet, such as BPM, service-oriented computing, and Software PL.





2016 ◽  
Vol 9 (4) ◽  
pp. 05-37
Author(s):  
Fábio Da Silva Ferreira ◽  
Carina Frota Alves ◽  
Rosa Candida Cavalcanti

Na busca por agilidade, economia e qualidade em seus processos, um número crescente de empresas tem adotado técnicas de Gerenciamento de Processos de Negócios (Business Process Management – BPM). No entanto, mesmo gerenciados, os processos podem enfrentar riscos que podem causar forte impacto sobre os objetivos da organização caso estes riscos não sejam gerenciados de forma apropriada. Este artigo tem como objetivo construir e avaliar uma metodologia para realizar o gerenciamento de riscos em processos de negócios de forma integrada com o ciclo de vida BPM. A metodologia, chamada de R-BPM, é composta de um modelo de fases e de uma ferramenta de apoio. Ela é inspirada na estrutura de gerenciamento de riscos do COSO e foi construída através da estratégia de Design Science Research. Para realizar a avaliação da metodologia, ela foi aplicada em uma organização experiente em BPM e avaliada através de um survey com pesquisadores e especialistas na área. Os resultados mostram que a metodologia permite que as atividades relacionadas à gestão de riscos sejam executadas em conjunto com o ciclo de vida BPM. A integração entre atividades de riscos e processos de negócios otimiza recursos e fornece uma visão holística dos processos de negócios e seus riscos associados.



2021 ◽  
Vol 16 (1) ◽  
pp. 27-37
Author(s):  
Lila Setiyani ◽  
Benny Setiawan

Di era industri 4.0 kecepatan dan ketepatan sebuah sistem informasi sangat dibutuhkan di dalam sebuah manufaktur seperti di dalam proses produksi. Dimana sebuah laporan sangat diperlukan kecepatan dan ketepatannya dalam penyajian data yang dibutuhkan terhadap user yang berhubungan didalam proses produksi tersebut. PT Multistrada adalah salah satu perusahaan multinasional yang bergerak di bidang ban kendaraan bermotor yang mengaplikasikan sistem informasi untuk mempermudah kontrol dan sebagai dasar acuan pengembangan dan perbaikan berkelanjutan. Permasalahan yang terjadi pada sistem yang sedang berjalan yaitu tidak adanya sistem yang mengakomodir data inventory produksi yang menghambat proses monitoring terhadap keluar masuk barang atau size tyre yang sedang di produksi sebagai acuan pengiriman ban ke gudang logistik. Penelitian ini bertujuan untuk membangun sebuah Aplikasi Management Control Produksi yang dibangun mengadopsi teori dari (business process management notation) BPMN, PHP sebagai bahasa pemograman dan permodelan sistem Unified Modeling Language (UML). Penelitian ini termasuk pada design science research(DSR) dengan prosedur penyusunan instrumen penelitian, pengumpulan data menggunakan wawancara dan observasi, pemodelan menggunakan BPMN dan UML, development system menggunakan PHP dan MySQL. Hasil penelitian ini berupa aplikasi managemeny control produksi yang dapat mengakomodir kebutuhan inventory produksi pada PT. Multistrada Arah Sarana





2021 ◽  
Vol 16 (1) ◽  
pp. 27-37
Author(s):  
Lila Setiyani ◽  
Benny Setiawan

Di era industri 4.0 kecepatan dan ketepatan sebuah sistem informasi sangat dibutuhkan di dalam sebuah manufaktur seperti di dalam proses produksi. Dimana sebuah laporan sangat diperlukan kecepatan dan ketepatannya dalam penyajian data yang dibutuhkan terhadap user yang berhubungan didalam proses produksi tersebut. PT Multistrada adalah salah satu perusahaan multinasional yang bergerak di bidang ban kendaraan bermotor yang mengaplikasikan sistem informasi untuk mempermudah kontrol dan sebagai dasar acuan pengembangan dan perbaikan berkelanjutan. Permasalahan yang terjadi pada sistem yang sedang berjalan yaitu tidak adanya sistem yang mengakomodir data inventory produksi yang menghambat proses monitoring terhadap keluar masuk barang atau size tyre yang sedang di produksi sebagai acuan pengiriman ban ke gudang logistik. Penelitian ini bertujuan untuk membangun sebuah Aplikasi Management Control Produksi yang dibangun mengadopsi teori dari (business process management notation) BPMN, PHP sebagai bahasa pemograman dan permodelan sistem Unified Modeling Language (UML). Penelitian ini termasuk pada design science research(DSR) dengan prosedur penyusunan instrumen penelitian, pengumpulan data menggunakan wawancara dan observasi, pemodelan menggunakan BPMN dan UML, development system menggunakan PHP dan MySQL. Hasil penelitian ini berupa aplikasi managemeny control produksi yang dapat mengakomodir kebutuhan inventory produksi pada PT. Multistrada Arah Sarana



Author(s):  
Thomas Grisold ◽  
Steven Groß ◽  
Katharina Stelzl ◽  
Jan vom Brocke ◽  
Jan Mendling ◽  
...  

AbstractExplorative business process management (BPM) is attracting increasing interest in the literature and professional practice. Organizations have recognized that a focus on operational efficiency is no longer sufficient when disruptive forces can make the value proposition of entire processes obsolete. So far, however, research on how to create entirely new processes has remained largely conceptual, leaving it open how explorative BPM can be put into practice. Following the design science research paradigm and situational method engineering, we address this research gap by proposing a method called the Five Diamond Method. This method guides explorative BPM activities by supporting organizations in identifying opportunities from business and technology trends and integrating them into business processes with novel value propositions. The method is evaluated against literature-backed design objectives and competing artifacts, qualitative data gathered from BPM practitioners, as well as a pilot study and two real-world applications. This research provides two contributions. First, the Five Diamond Method broadens the scope of BPM by integrating prescriptive knowledge from innovation management. Second, the method supports capturing emerging opportunities arising from changing customer needs and digital technologies.





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