scholarly journals Private profit versus public service: Competing demands in urban transportation history and policy, Portland, Oregon, 1872–1970

1996 ◽  
Vol 30 (1) ◽  
pp. 69-70
1991 ◽  
Vol 15 (2-4) ◽  
pp. 107-114 ◽  
Author(s):  
Harry Blundred

2020 ◽  
Vol 52 (9) ◽  
pp. 1333-1361
Author(s):  
Elin Thunman ◽  
Mats Ekström ◽  
Anders Bruhn

A key theme in the research on bureaucratic encounters pertains to street-level bureaucrats’ opportunities for responsiveness when discretion is constrained by the introduction of standardized service delivery regulations, such as information communication technology (ICT). This article contributes to existing scholarship by exploring how low-discretion officials at the Swedish Social Insurance Agency Customer Center manage competing demands of making decisions that are built on regulations and simultaneously responding to the situation at hand and individuals’ needs. Analyzing real-time interactions using the conversation analytical concept of “offers of assistance” enables us to discover new aspects of interactional practices of responsiveness in standardized service encounters.


BMJ ◽  
2006 ◽  
Vol 333 (7564) ◽  
pp. 402.2
Author(s):  
Trevor Jackson

2021 ◽  
pp. 195-222
Author(s):  
Noah Tsika

This chapter considers some key intersections between cinema and criminal science, centering on a little-known case study: so-called suspect films—observational shorts produced initially by the New Jersey State Police and an assortment of municipal counterparts and later by private companies like RCA, Universal, and General Electric. As this case study reveals, cinema’s utility as a tool of policing was far from simple or self-evident. It had to be carefully constructed, aggressively promoted, and rendered profitable in a political economy in which the line between public service and private profit was rarely very distinct.


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