A TRIZ-based product-service design approach for developing innovative products

2021 ◽  
pp. 107608
Author(s):  
Jyh-Rong Chou
Author(s):  
Andrew T. WALTERS ◽  
Giulia TESO

This article presents a framework for manufacturers to assess their readiness for taking a service design approach to the development of product-service systems (PSS). The framework is developed from the results of interviews with three manufacturing firms that have begun the servitization journey. The selected companies have traditionally been involved in goods production, and have recently started engaging with services in different ways. The readiness framework attempts to bridge the previous studies and models offering companies a self-assessment tool based on the service implementation readiness measured along nine dimensions that apply to manufacturing firms to adopt a more customer-centric approach that fits into their company and suits their needs. 


2021 ◽  
Vol 34 (1) ◽  
Author(s):  
Maoqing Xie ◽  
Leigang Wang ◽  
Yao Huang

AbstractThe clutch is an important component of the vehicle driveline system. One of its major functions is to attenuate or eliminate the torsional vibration and noise of the driveline system caused by the engine. Based on experiments of vibration damping under different vehicle conditions, the structure and functional principle of a clutch-driven disc assembly for a wide-angle, large-hysteresis, multistage damper is investigated in this study using an innovative combined approach. Furthermore, a systematic integration of key technologies, including wide-angle low-stiffness damping technology, large-hysteresis clutch technology, a novel split pre-damping structure technology, damping structure technology for component cushioning, and multistage damping structure technology, is proposed. The results show that the total torsional angle of the wide-angle large-hysteresis, multistage damper is more than twice that of the traditional clutch damper. The multistage damping design allows a better consideration of various damping requirements under different vehicle conditions, which can effectively address problems of severe idle vibrations and torsional resonance that occur under idled and accelerated conditions. Meanwhile, the use of a large-hysteresis structure and wear-resistant materials not only improves the vibration damping performance, but also prolongs the product service life, consequently resulting in multi-faceted optimization and innovative products.


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