A performance evaluation model by integrating fuzzy AHP and fuzzy TOPSIS methods

2010 ◽  
Vol 37 (12) ◽  
pp. 7745-7754 ◽  
Author(s):  
Chia-Chi Sun
Keyword(s):  
Performance Evaluation ◽  
Fuzzy Ahp ◽  
Evaluation Model ◽  
Fuzzy Topsis ◽  
Performance Evaluation Model ◽  
A Performance

Multi-Level Automotive Service Performance Evaluation Model

2013 ◽  
Vol 477-478 ◽  
pp. 1517-1520
Author(s):  
Guo Xin Yu ◽  
Ji Chen Fang ◽  
Ya Mei Zhou ◽  
Qiang Zhang
Keyword(s):  
Supply Chain ◽  
Performance Evaluation ◽  
Fuzzy Ahp ◽  
Evaluation Model ◽  
Service Performance ◽  
Supply Chain Collaboration ◽  
Object A ◽  
Automotive Supply Chain ◽  
Performance Evaluation Model ◽  
Multi Level

A multi-level model automotive service performance evaluation model was established based on the servicer-core automotive service network model was proposed. The model was divided into three interrelated levels: the business level, the process level, the learning and development level, respectively used to evaluate business conditions, operating process and development potential of the object. A fuzzy AHP evaluation model for automotive supply chain collaboration performance evaluation was established. A case study was used to show the feasibility of this evaluation model. The results show that, supply chain collaboration performance result of the object was slightly lower than the regional average. Services of the object had unbalanced development and some indicators had great room for improvement.

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