Polyservicing the workplaces takes into account the cycle of processing the benchmarks by machine tools and their features and implies a thorough analysis of the technical, organisational, and economic aspects. It is thus intended to efficiently use the machines and machine tools including the worker’s working time. Grouping the processing operations by machine tools will be done depending on the technological structure of each operation, given the use index of the machines, the effective use index of labour, the structure and duration of the operations necessary to make the product, the type of the machine tools used. Polyservicing the machine-tools is featured by a series of parameters: the duration of the working cycle of a machine, the duration of the polyservicing cycle, optimal number of machines that can be services, the coefficient to use the performer’s working time, etc. Combining the operations to be done on various machine tools is based on the types of technological processes and is done separately for manufacturing unique products, serial production, and mass production. Establishing the optimal production conditions for polyservicing can be done by using the theory of “waiting queues” and “Markov chain,” which is based on three elements, namely: input into the process, the servicing mechanism, and the type and way of servicing. Optimising the polyservice of machines can be done using the “Takacs and Runnenburg model,” which basically solves the issue of the general distribution of servicing times and the “method of the mechanisation coefficient,” which takes into account the influence of cost on the number of polyserviced machines.
