The changing role of employees in service theory and practice: An interdisciplinary view

Background: The last few decades have seen a renaissance in the development of neuropsychiatric services on a global scale.Methods: This paper reviews the existing literature on the changing role of the clinical neuropsychiatrist and discusses the evolving theory and practice of neuropsychiatry in the United Kingdom.Results: The rapidly evolving specialty of neuropsychiatry is currently facing a number of challenges. These include, but are not limited to, uncertainties about the curricular requirements for clinical neuropsychiatrists and the changing roles within the wider scenario of health-care service provision.Discussion: An informed historical perspective on this multifaceted discipline allows key insights into its future development.

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II. Studien zu frühen römischen Amts- und Bischofslisten, besonders zu den Bischöfen (‚Päpsten‘) Clemens und Silvester und ihrer mittelalterlichen Rezeption

Zeitschrift der Savigny-Stiftung für Rechtsgeschichte Kanonistische Abteilung ◽

10.1515/zrgk-2021-0002 ◽

2021 ◽

Vol 107 (1) ◽

pp. 48-150

Author(s):

Hans Hubert Anton

Keyword(s):

Middle Ages ◽

Theory And Practice ◽

Changing Role ◽

The Middle Ages

Abstract Early lists of Roman ecclesiastical leaders and their changing perception in the Middle Ages. These early lists of Roman ecclesiastical leaders are the subjects of thorough historical and philological research. Characteristical new perspectives and results concern the theological-ideological system and its influence on the jurisdictional theory and practice. As to the recording in the Middle Ages, the prominent and changing role of the bishops Clement and Sylvester in various areas is demonstrated.

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The role of service firms in societal health: the case for symbiotic value

Journal of Service Management ◽

10.1108/josm-11-2019-0350 ◽

2020 ◽

Vol 31 (5) ◽

pp. 1041-1058

Author(s):

Lerzan Aksoy ◽

Linda Alkire (née Nasr) ◽

Jay Kandampully ◽

Laura Kemppainen ◽

Lu Kong ◽

...

Keyword(s):

Value Creation ◽

Design Methodology ◽

Theory And Practice ◽

Service Firms ◽

Collaborative Relationships ◽

Content Type ◽

Integrative Framework ◽

Societal Health ◽

Service Theory

PurposeThe purpose of this study is to highlight the role that service firms can play to improve societal health and create symbiotic value, defined as value created as a result of collaborative relationships between the firm, its employees, customers and the communities in which it operates.Design/methodology/approachThis manuscript examines the case of Millennials as they make up a dominant portion of the current workforce in society and proposes a conceptual framework for symbiotic value creation.FindingsThis study identifies the need to develop supporting mechanisms for the growing role of Millennials as employees and members of society that ultimately, in turn, create symbiotic value.Originality/valueThe paper proposes an integrative framework beyond the traditional and siloed examination of linkages between employee, customer, firm and society, creating new opportunities for extending a service theory and practice.

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The Changing Role of Marketing in the Corporation

Journal of Marketing ◽

10.1177/002224299205600402 ◽

1992 ◽

Vol 56 (4) ◽

pp. 1-17 ◽

Cited By ~ 280

Author(s):

Frederick E. Webster

Keyword(s):

Value Chain ◽

Theory And Practice ◽

Customer Relationships ◽

Marketing Management ◽

Marketing Theory ◽

Strategic Partnerships ◽

Management Function ◽

Hierarchical Organizations ◽

Changing Role

New organization forms, including strategic partnerships and networks, are replacing simple market-based transactions and traditional bureaucratic hierarchical organizations. The historical marketing management function, based on the microeconomic maximization paradigm, must be critically examined for its relevance to marketing theory and practice in the 1990s. A new conception of marketing will focus on managing strategic partnerships and positioning the firm between vendors and customers in the value chain with the aim of delivering superior value to customers. Customer relationships will be seen as the key strategic resource of the business.

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