Luxurious physical environment and high-quality of service: Do they always go hand in hand?

2015 ◽  
Vol 47 ◽  
pp. 151-152 ◽  
Author(s):  
Abraham Pizam
Keyword(s):  
Quality Of Service ◽  
Physical Environment ◽  
High Quality

High-Quality Business Processes Based on Multi-Dimensional QoS

2012 ◽  
pp. 152-171 ◽  
Author(s):  
Qianhui Liang ◽  
Michael Parkin
Keyword(s):  
Quality Of Service ◽  
Business Process ◽  
Business Processes ◽  
Heuristic Algorithms ◽  
Optimal Choice ◽  
Optimal Configuration ◽  
Functional Requirements ◽  
Services Research ◽  
High Quality

An important area of services research gathering momentum is the ability to take a generic business process and instantiate it by selecting services that meet both the functional and non-functional requirements of the process owner. These non-functional or quality-of-service (QoS) requirements may describe essential performance and dependability requirements and apply across different logical layers of the application, from business-related details to system infrastructure; i.e., they are cross-cutting and considered multidimensional. Configuring an abstract business process with the “best” services to meet the process owner’s multidimensional end-to-end QoS requirements is a challenging task as there may be many services that match to the functional requirements but provide differentiated QoS characteristics. In this chapter we explore an approach to discover services, differentiated by their QoS attributes, to configure an abstract business process by selecting an optimal configuration of the “best” QoS combinations. The approach considered takes into account the optimal choice of multi-dimensional QoS variables. We present and compare two solutions based on heuristic algorithms to illustrate how this approach would work practically.

APPLYING THE CONCEPT OF 6 SIGMA IN THE HOSPITALITY INDUSTRY

2021 ◽  
Vol 1 (2) ◽  
pp. 118-123
Author(s):  
G. JARROUJ ◽  
◽  
S. HASAN ◽  
Keyword(s):  
Quality Of Service ◽  
Competitive Advantage ◽  
Customer Service ◽  
Six Sigma ◽  
Hospitality Industry ◽  
Business Processes ◽  
Operational Efficiency ◽  
High Quality ◽  
Service Efficiency

Lean and Six Sigma are the two most important methods in assessing the quality of business processes in many industries, helping organizations achieve higher efficiency and improved operational efficiency. Both methods are vital to the hospitality industry, giving hotels a competitive advantage by improving customer service efficiency, leaving guests with a good experience, and providing a high quality of service. By combining these two methodologies, it is possible to anticipate and meet the specific expectations and needs of guests.

scholarly journals High Quality of Service Video Conferencing over IMS

2016 ◽  
Vol 6 (6) ◽  
pp. 470-476 ◽  
Author(s):  
Khoem Sambath ◽  
◽  
Maman Abdurahman ◽  
Vera Suryani ◽  
◽  
...  
Keyword(s):  
Quality Of Service ◽  
Video Conferencing ◽  
High Quality

Adaptive Routing Quality of Service Algorithms for Internet's Irregular Traffic

2008 ◽  
pp. 7-15
Author(s):  
Abdelhamid Mellouk
Keyword(s):  
Quality Of Service ◽  
Multimedia Data ◽  
The Internet ◽  
Video Conference ◽  
Data Traffic ◽  
Service Networks ◽  
High Quality ◽  
Continuous Growth ◽  
The World

Networks, such as the Internet, have become the most important communication infrastructure of today’s society. It enables the worldwide users (individual, group, and organizational) to access and exchange remote information scattered over the world. Currently, due to the growing needs in telecommunications (Void, video-conference, Void, etc.) and the diversity of transported flows, the Internet network does not meet the requirements of the future integrated-service networks that carry multimedia data traffic with a high quality of service (QoS). The main drivers of this evolution are the continuous growth of the bandwidth requests, the promise of cost improvements, and finally the possibility of increasing profits by offering new services.

Delivering High Quality of Service through Training

2012 ◽  
Vol 3 (1) ◽  
pp. 43
Author(s):  
Neeraj Kumari ◽  
Ruchi Malhotra
Keyword(s):  
Quality Of Service ◽  
High Quality
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