Workplace bullying in the hospitality industry: A hindrance to the employee mindfulness state and a source of emotional exhaustion

2021 ◽  
Vol 96 ◽  
pp. 102961
Author(s):  
Hamad Said ◽  
Cem Tanova
Keyword(s):  
Emotional Exhaustion ◽  
Hospitality Industry ◽  
Workplace Bullying

Indirect effect of workplace bullying on emotional exhaustion through job insecurity among Malaysian workers

2020 ◽  
Vol 11 (7) ◽  
pp. 1325-1342
Author(s):  
Alireza Jalali ◽  
Mastura Jaafar ◽  
Nur Izzati Hidzir
Keyword(s):  
Mental Health ◽  
Emotional Exhaustion ◽  
Indirect Effect ◽  
Workplace Bullying ◽  
Stressful Life Events ◽  
Positive Impact ◽  
Job Insecurity ◽  
Religious Involvement ◽  
Self Report ◽  
Content Type

Purpose Although workplace bullying has often been considered a significant source of health-related problems, only a handful of studies have deeply examined this relationship. This paper aims to fill this gap by inspecting the direct as well as indirect relationships between bullying and emotional exhaustion. This study also explores the buffering role of religion between job insecurity and emotional exhaustion. Design/methodology/approach This correlational paper used the quantitative method of data collection (N = 102) from employees in Malaysia and used SmartPLS to analyze the data. To operationalize workplace bullying as the second-order factor, partial least squares was used to estimate the two-stage model through the repeated use of a manifest variable. Findings The result of the current study showed that workplace bullying has a positive impact on job insecurity as well as emotional exhaustion while also having a positive indirect effect on emotional exhaustion through job insecurity. Moreover, the result of this study reveals that religion has a moderating (buffering) influence on the relationship between job insecurity and emotional exhaustion. Research limitations/implications The study merely applied self-report measures, thus potentially involving the common method variance problems. Practical implications Human resource professionals must be aware that employees who are exposed to bullying actions may consider emotional exhaustion and job security needs to be restored among targets. For instance, they need to ensure that no unwanted and illegitimate relocation or alternation of work task has occurred. Furthermore, it is significant to encourage employees to regularly attend religious services because religious involvement could foster mental health, in part by lowering the risk of exposure to stressful life events such as job insecurity. Originality/value This study could be beneficial for organizations and researchers looking to address emotional exhaustion, security and bullying in a context broader than physical health and may further supplement the discussions around workplace bullying, mental health and religion.

Workplace bullying, psychological distress, resilience, mindfulness, and emotional exhaustion

2019 ◽  
Vol 40 (1-2) ◽  
pp. 65-89 ◽  
Author(s):  
Elham Anasori ◽  
Steven. W. Bayighomog ◽  
Cem Tanova
Keyword(s):  
Psychological Distress ◽  
Emotional Exhaustion ◽  
Workplace Bullying

Workplace bullying and workplace deviance

2016 ◽  
Vol 38 (5) ◽  
pp. 755-769 ◽  
Author(s):  
Yen-Chun Peng ◽  
Liang-Ju Chen ◽  
Chen-Chieh Chang ◽  
Wen-Long Zhuang
Keyword(s):  
Emotional Exhaustion ◽  
Workplace Bullying ◽  
Workplace Deviance ◽  
Mediating Effect ◽  
Common Method ◽  
Causal Inferences ◽  
Cross Sectional ◽  
Term Care ◽  
Content Type ◽  
The Relationship

Purpose – The purpose of this paper is to examine the relationship between workplace bullying and workplace deviance. This study also examined the mediating effect of emotional exhaustion and the moderating effect of core self-evaluations (CSE) in the relationship between workplace bullying and workplace deviance. Design/methodology/approach – Convenience sampling was used in this study; 262 caregivers at a long-term care institution in Taiwan participated in the study. Findings – The results of this study showed that workplace bullying positively and significantly influenced workplace deviance; emotional exhaustion fully mediated the relationship between workplace bullying and deviance; and CSE significantly moderated the relationship between workplace bullying and deviance. Research limitations/implications – The self-reporting method and cross-sectional research design adopted in this study might have resulted in common method variance and limited the ability to make causal inferences. This study suggest future studies to obtain measures of predictor and criterion variables from different sources or ensure a temporal, proximal, or psychological separation between predictor and criterion in the collection of data to avoid the common method bias. Practical implications – Businesses should establish a friendly work environment and prevent employees from encountering workplace bullying. Next, an unbiased process for internal complaints should be established. Finally, this study suggests recruiting employees with high CSE. Originality/value – This study was the first to simultaneously consider the effect of emotional exhaustion (a mediator) and CSE (a moderator) on the relationship between workplace bullying and workplace deviance.

scholarly journals Does Workplace Bullying Produce Employee Voice and Physical Health Issues? Testing the Mediating Role of Emotional Exhaustion

2021 ◽  
Vol 12 ◽  
Author(s):  
Huai-Liang Liang
Keyword(s):  
Physical Health ◽  
Emotional Exhaustion ◽  
Workplace Bullying ◽  
Time Lag ◽  
Emotional Reactions ◽  
Employee Voice ◽  
Health Issues ◽  
Mediating Role ◽  
Common Method Bias ◽  
Method Bias

Workplace bullying is a reality in organizations. Employees’ experiences of workplace bullying can produce their voice that intends to challenge the status quo at work and can damage their physical health. This study examines the effects of workplace bullying on employee voice and physical health issues and considers individuals’ emotional reactions as a critical mechanism operating between workplace bullying and its consequences in workplace situations. Emotional exhaustion mediates the influence of workplace bullying on employee voice and damaged health. Data for 694 employees from a large Taiwanese retail organization revealed that workplace bullying relates to its outcomes at work. The findings of this study show that emotional exhaustion is a critical mechanism between workplace bullying and its consequences, i.e., employee voice and health issues. A time-lag study design is applied to reduce common method bias.

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