The Influences of Three Task Characteristics on Innovative Use of Malleable IT: An Extension of Adaptive Structuration Theory for Individuals

2022 ◽  
pp. 103597
Author(s):  
Zhen Shao ◽  
Xixi Li
Author(s):  
Huub J.M. Ruel

Office technology projects are not a “quick and easy fix”. They often fail to meet their objectives. This is probably due to a lack of attention for the non-technical element in office technology projects. To develop this non-technical side, in this chapter we introduce the concepts of spirit and appropriation, adopted from Adaptive Structuration Theory (AST). Spirit concerns the intention of a certain technology. Advanced information technology use must be considered as a matter of appropriation. In theory, office technology carries a certain spirit, which should guide users, but this spirit can only be materialized when users work with, or appropriate, the technology. A precondition is that users have to have a clear image of this spirit. In this chapter, we report about the results of a study that show that if users of office technology find the spirit of the technology clear, they incorporate the technology better in their day-to-day tasks. Based upon these results we come up with a number of recommendations for office technology implementation and use.


2011 ◽  
pp. 1715-1729
Author(s):  
Huub Ruël

Research on Human Resource Information Systems (HRIS) implementation lacks theoretical depth and richness. For that reason this paper applies a theory to HRIS implementation developed by Gerardine DeSanctis and Marshal Scott Poole originally for studying information systems implementation, namely Adaptive Structuration Theory (AST). AST is based on Structuration Theory, a theory from sociology, and assumes that information systems and organizations are fundamentally interrelated. They influence each other mutually. In this paper concepts from AST are applied to a HRIS implementation at Dow Chemicals. The case shows how a HRIS’ philosophy through appropriation by end-users is being realized in HRIS outcomes.


2014 ◽  
Vol 10 (1) ◽  
pp. 35-56
Author(s):  
Marc Diviné ◽  
Julie Stal Le Cardinal

This paper aims at responding to the need for specific management of virtual entities. It proposes a flexible process based on Functional Analysis and Adaptive Structuration Theory, called Virtual Entities Management Support (VEMS). Starting from environmental requirements analysis, the method helps to choose functions, attitudes, and tools based on a strategic vision in three dimensions: the virtual entity value addition, the members' satisfaction, and the entity flexible frontiers. It leverages the powerful concept of adjacent individuals and adjacent communities inside the 3-D model. The full process is detailed and applied to five virtual entities inside and outside the industry. It raised a common view of 21 best attitudes. The paper provides managerial guidelines to managers of virtual entities.


2008 ◽  
Vol 12 (4) ◽  
Author(s):  
David W. Miller

Though technology support of group decision making has long been believed to increase the number of ideas generated and the overall quality of decisions, research on this topic has failed to provide consistent support of these outcomes. Facilitation of the group decision process by specially trained experts is believed to add even further to the benefits the technology brings. The effects of facilitation have been tested in many configurations, yet, here too, researchers have not been able to consistently identify the benefits. The literature shows that prior research in this area has been based on the outcomes of the group decision process focusing on the quantity of ideas generated and group member retrospective perceptions of the process. This suggests that researchers took a black box approach to studying the effects of facilitation in group support systems (GSS) adoption and use subsequently ignoring important aspects of group process and the effects of facilitation in that process. To that end, analysis has been done from the lens of adaptive structuration theory (AST) of 48 homogeneous decision groups in terms of setting, task, and prior relevant participant experience; an excellent environment in which to observe how group members act (make appropriation moves) to adopt and use GSS differently in differing facilitative contexts. This study found that process restrictiveness significantly affects the quantity and types of appropriation moves over the course of a decision task. An unprecedented finding was that different individual facilitators affect the quantity and types of appropriation moves even when holding the treatment restrictiveness constant. I also performed an original extension of the method suggested by AST by disaggregating appropriation moves into the source and target of interactions. This study successfully opens the black box of GSS facilitation and shows analysis of process reveals nuanced differences in factors that affect appropriation that have not been apparent from prior, outcomes-based analyses.


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