scholarly journals 46.5 Satisfaction With Telehealth Service Delivery Among Providers During the COVID-19 Pandemic

2021 ◽  
Vol 60 (10) ◽  
pp. S245
Author(s):  
Smita Thakkar ◽  
Thomas Tarshis
Keyword(s):  
Service Delivery ◽  
Telehealth Service

Increasing Pediatric Audiology Services via Telehealth

2021 ◽  
Vol 42 (02) ◽  
pp. 136-151
Author(s):  
Tommy Evans ◽  
Timothy Nejman ◽  
Erin Stewart ◽  
Ian Windmill
Keyword(s):  
Health Care ◽  
Service Delivery ◽  
Case Studies ◽  
Health Care Services ◽  
Medical Center ◽  
Access To Healthcare ◽  
Hospital Medical ◽  
Care Services ◽  
Telehealth Service ◽  
Pediatric Audiology

AbstractTelehealth as a means to deliver health care services has been used by physicians for many years, but the use of telehealth in audiology, specifically in pediatrics, has been minimal. Barriers such as licensure, reimbursement, technology, and equipment have been cited as reasons for audiologists not participating in telehealth. However, the COVID-19 pandemic created the need for telehealth services to be widely used to safely increase access to healthcare, and emergent orders helped reduce previous barriers so that audiologists could participate in telehealth service delivery. This article details three cases where audiologists delivered telehealth services to children. These case studies demonstrate portions of the Division of Audiology Telehealth Program of the Cincinnati Children's Hospital Medical Center and how they increased access to hearing healthcare in response to the COVID-19 pandemic.

scholarly journals Development of the Telehealth Usability Questionnaire (TUQ)

2016 ◽  
Vol 8 (1) ◽  
pp. 3-10 ◽  
Author(s):  
Bambang Parmanto ◽  
Allen Nelson Lewis, Jr. ◽  
Kristin M. Graham ◽  
Marnie H. Bertolet
Keyword(s):  
User Interface ◽  
Service Delivery ◽  
Computer Interface ◽  
Commercial Software ◽  
Telehealth Service ◽  
Computer Based

Current telehealth usability questionnaires are designed primarily for older technologies, where telehealth interaction is conducted over dedicated videoconferencing applications. However, telehealth services are increasingly conducted over computer-based systems that rely on commercial software and a user supplied computer interface. Therefore, a usability questionnaire that addresses the changes in telehealth service delivery and technology is needed.  The Telehealth Usability Questionnaire (TUQ) was developed to evaluate the usability of telehealth implementation and services.  This paper addresses: 1) the need for a new measure of telehealth usability, 2) the development of the TUQ, 3) intended uses for the TUQ, and 4) the reliability of the TUQ. Analyses indicate that the TUQ is a solid, robust, and versatile measure that can be used to measure the quality of the computer-based user interface and the quality of the telehealth interaction and services.    

Telehealth service delivery for persons with alcoholism

2005 ◽  
Vol 11 (7) ◽  
pp. 372-375 ◽  
Author(s):  
B Christopher Frueh ◽  
Scott Henderson ◽  
Hugh Myrick
Keyword(s):  
Service Delivery ◽  
Telehealth Service

COVID-19: A catalyst for change in telehealth service delivery for opioid use disorder management

2021 ◽  
pp. 1-8
Author(s):  
Nicky J. Mehtani ◽  
Jessica T. Ristau ◽  
Hannah Snyder ◽  
Colleen Surlyn ◽  
Joanna Eveland ◽  
...  
Keyword(s):  
Service Delivery ◽  
Opioid Use Disorder ◽  
Opioid Use ◽  
Telehealth Service

Why do telemedicine systems fail to normalize as stable models of service delivery?

2003 ◽  
Vol 9 (1_suppl) ◽  
pp. 25-26 ◽  
Author(s):  
Carl May ◽  
Robert Harrison ◽  
Anne Macfarlane ◽  
Tracy Williams ◽  
Frances Mair ◽  
...  
Keyword(s):  
Data Collection ◽  
Service Delivery ◽  
Discrete Data ◽  
Qualitative Studies ◽  
Telemedicine System ◽  
Telehealth Service ◽  
Semistructured Interviews ◽  
The Uk ◽  
Models Of Service Delivery ◽  
Stable Models

summary Two groups independently carried out qualitative studies of the development, implementation and evaluation of telehealth systems and services in the UK. The data collected (in more than 600 discrete data collection episodes) included semistructured interviews, observations and documents. We conducted a conjoint reanalysis of the data. The objective was to identify the conditions which dispose a telehealth service to be successful or to fail. There appear to be four conditions necessary for a telemedicine system to stabilize and then normalize as a means of service delivery. When one or more is absent, failure can be expected. These conditions are often overlooked by local proponents of telemedicine, who seem to rely on demonstrations that the equipment works as the primary criterion of success.

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