An exploration of interventions in ISO 9001 and ISO 14001 certification context – A multiple case study approach

2018 ◽  
Vol 174 ◽  
pp. 1642-1652 ◽  
Author(s):  
Pavel Castka ◽  
Michaela A. Balzarova
2015 ◽  
Vol 26 (6) ◽  
pp. 872-890 ◽  
Author(s):  
Matjaž Maletic ◽  
Manja Podpečan ◽  
Damjan Maletic

Purpose – The purpose of this paper is to investigate the mechanisms through which ISO 14001 can contribute to the corporate sustainability. In this regard, the paper examines the underlying theoretical concepts and discusses the ISO 14001 in the context of the corporate sustainability. Additionally, the paper discusses the benefits of ISO 14001 from the perspective of the triple bottom line. Design/methodology/approach – The paper uses a multiple case study approach focusing on four ISO 14001-certified Slovenian organizations and two non-ISO 14001-certified organizations. The data collection methods included semi-structured questionnaire and interviews with managers in all studied organizations. Findings – It is suggested that the motives could be perceived as explanatory variables of the benefits realized from ISO 14001 certification. Further, the findings of this study indicate that environmental management system should be seen in a wider perspective that includes elements such as quality and social responsibility. Moreover, the results also lead us to the suggestion that there could be a reciprocal causal mechanism linking the environmental performance and economic performance. Practical implications – ISO 14001 can be an effective tool for pursuing sustainable development; however, organizations should move a step beyond ISO 14001’s environmental focus and recognize a multidimensional perspective by simultaneously addressing environmental, quality and social responsibility issues. Originality/value – The paper contributes to the corporate sustainability literature by investigating the mechanisms through which organizations can shift to more sustainable patterns using the ISO 14001.


Author(s):  
Gillian King ◽  
Lisa A. Chiarello ◽  
Michelle Phoenix ◽  
Rachel D’Arrigo ◽  
Madhu Pinto

2018 ◽  
Vol 33 (5) ◽  
pp. 730-743 ◽  
Author(s):  
Maryam Lashgari ◽  
Catherine Sutton-Brady ◽  
Klaus Solberg Søilen ◽  
Pernilla Ulfvengren

PurposeThe purpose of this study is to clarify business-to-business (B2B) firms’ strategies of social media marketing communication. The study aims to explore the factors contributing to the formation and adoption of integration strategies and identify who the B2B firms target.Design/methodology/approachA multiple case study approach is used to compare four multinational corporations and their practices. Face-to-face interviews with key managers, and extensive readings and observations of the firms’ websites and social media platforms have been conducted.FindingsThe study results in a model, illustrating different processes of selection, adoption and integration involved in the development of social media communication strategy for B2B firms. Major factors involved in determining the platform type, and strategies used within different phases and processes are identified.Research limitations/implicationsAs the chosen methodology may limit generalizability, further research is encouraged to test the model within a B2B context especially within small and medium enterprises as only large multinational corporations were investigated in this study.Practical implicationsThe paper provides insight into how B2B marketers can align social media with their firms’ goals through the strategic selection of platforms to reach the targeted audience and communicate their message.Originality/valueThe study uncovers the benefits gained by B2B firms’ through interaction with individuals on social media. This is a significant contribution as the value of such interaction was previously undefined and acted as a barrier for adopting social media in some B2B firms.


Author(s):  
Fotios Misopoulos ◽  
R. Argyropoulou ◽  
V. Manthou ◽  
M. Argyropoulou ◽  
I. Kelmendi

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