The financial advice puzzle: The role of consumer heterogeneity in the advisor choice

2020 ◽  
Vol 54 ◽  
pp. 102014
Author(s):  
Christopher Amaral ◽  
Ceren Kolsarici
2018 ◽  
Author(s):  
Shane Enete ◽  
Miranda Reiter ◽  
Wendy Usrey ◽  
Andrew Scott ◽  
Martin Seay

2020 ◽  
Vol 40 (3/4) ◽  
pp. 342-365
Author(s):  
Pg Md Hasnol Alwee Pg Hj Md Salleh ◽  
Roslee Baha

PurposeDespite the inclusion of financial literacy in retirement studies, there are limited studies that look into retirement concerns and how financial literacy plays a role in managing retirement concerns. Understanding retirement concerns prior to retirement is important given how it affects retirement satisfaction. Therefore, this paper aims at assessing the retirement concerns in Brunei and the role of financial literacy in managing those concerns.Design/methodology/approach700 government employees, divided into three groups, were interviewed: Defined Contribution Plan (DCP) employees retiring in the next 10–15 years, DCP employees retiring in 20–30 years' time and Defined Benefit Plan (DBP) employees retiring in the next 10 years. Pearson's chi-square tests and logistic regressions were used to ascertain significant relationships.FindingsThe results indicate the relatively younger DCP group is more likely to be financially literate compared to senior groups however, these respondents are more inclined to focus on private home ownership at this juncture. The findings also indicate the importance of knowing how much to save for retirement towards determining those with an additional retirement plan, and consequently reducing their retirement concerns. The value of financial advice is also significant in determining the amount to save for retirement and in possessing an additional retirement plan.Research limitations/implicationsResults cannot be generalised to the population, as purposive sampling was utilised due to the absence of a population frame.Practical implicationsThe implications of the paper may provide value to policymakers to consider approaches to enhance the quality of financial advice and provide sound knowledge in computing the amount needed for retirement. Understanding the role of financial literacy vis-à-vis retirement concerns may also be useful for neighbouring countries with similar socio-cultural aspects such as Malaysia.Originality/valueGiven the limited research on retirement concerns and financial literacy, this paper is one of the few to emphasise on the importance of knowing how much is needed to save for retirement, in relation to retirement concerns. This may also be useful in other countries/communities with similar retirement context such as those with relatively low retirement planning or with similar retirement schemes. Further, with the 1993 pension reform, there is no known publication on retirement concerns and expectations in Brunei. Left unchecked, it may lead to poverty in old age and/or dependency on welfare institutions and family support.


El Dinar ◽  
2015 ◽  
Vol 3 (2) ◽  
Author(s):  
Adi Anuar Azmin ◽  
Azizi Abu Bakar ◽  
Abdullah Hj. Abd Ghani ◽  
Hanita Kadir

<p>In modern business, one way to reduce risk of damage caused by accidents, illness, ordeath is through insurance. This concept does not necessarily contradict with Islamic principle as it also highlights the importance of high moral standing and high ethics level practiced by individuals. In particular, for insurance agents who have better positions in havingpersonal contacts with consumers, Cooper and Frank (1990) argue that the key ethical problem for agents was due to lack of knowledge or skills to competently perform one's duties as well as conflicts of interests between their duties andopportunities for personal financial gain. A Malaysianstudy by Mohamad and Mohd (2009) revealed that <em>Takaful</em> agents are the major source of information to create awareness. However, the basic concept of <em>Takaful</em>is still very ambiguous among <em>Takaful </em>agents, thus, it would influence the quality of advice delivered to customers.The role of <em>Takaful</em> agents is undeniable especially during the recent enforcement of Islamic Financial Services Act (IFSA 2013), introduced by Malaysian government. The enforcement whichrequires Islamic financial institutions to fully comply to<em>Sharia</em>principles would mostly affectthe Takaful and conventional market.One of the <em>Sharia</em>principles is transparency. The new legislations thus enhance the level of confidence among stakeholders. The concept paper attempts to embark the role of Islamic business practice indetermining financial advice among <em>Takaful</em> agents. If they fully appreciate the<em> Takaful</em>concept, the financial advice to customers could be improved which will gradually boost the Malaysian <em>Takaful</em> industry in the long run.</p>


2000 ◽  
Vol 48 (1) ◽  
pp. 58-79 ◽  
Author(s):  
Michael Clarke

This paper reviews the impact of increasing state regulation of financial advice and its effect in requiring much higher levels of competence and probity, so stimulating professionalisation, though in doing so, pre-empting the traditional role of established professional bodies in securing competence and probity. Is it still possible at the end of the twentieth century for new professions to emerge? If so, is a new model of the professions in prospect?


This book covers the legal and regulatory environment in which claims concerning sales of and advice on financial products for individuals and businesses are brought and defended. This edition has been updated to include an explanation of the impact of the twin peaks regulation under the Financial Services Act 2012. It also analyses the role of the Financial Conduct Authority and considers its activities to date. The book covers both statutory claims and traditional professional negligence claims based on contract and tort against financial advisers, brokers, other intermediaries, and product providers. Also included is a new chapter on consumer credit, considering the transfer of responsibility for the consumer credit regime from the Office of Fair Trading to the Financial Conduct Authority.


Sign in / Sign up

Export Citation Format

Share Document