Technological innovation, organizational innovation and international performance of SMEs: The moderating role of domestic institutional environment

Purpose – This paper aims to investigate the role of Sun Tzu’s significant strategies on the relationship between the institutional environment and international performance of Chinese born global firms, a type of small- and medium-sized enterprise (SME) characterized by the company’s limited resources and its early efforts to internationalize. Design/methodology/approach – The methodology is based on a multi-case analysis of interviews conducted with four chosen born global firms, coupled with public database and Web site searches. Through the use of qualitative methods, propositions were developed. Findings – This paper provides insights regarding how the institutional environment, both formal and informal, has a strong positive relationship with born global firm’s international performance. Moreover, Sun Tzu’s significant strategies play a critical role in the internationalization process of born global firms in emerging markets. Originality/value – Although existing studies discuss the application of Eastern philosophical strategies adopted by firms in emerging markets, to the best of our knowledge, this is one of the earliest studies which evaluates the moderation effect of Sun Tzu’s significant strategies on the relationship between institutional environment and business performance. The paper contributes to scholarly discourse on the influencing factors of born global firm’s internationalization process. It also has practical relevance to international entrepreneurs and SMEs from emerging markets.

Download Full-text

Integrator’s Coordination on Technological Innovation Performance in China: The Dual Moderating Role of Environmental Dynamism

Sustainability ◽

10.3390/su12010308 ◽

2019 ◽

Vol 12 (1) ◽

pp. 308

Author(s):

Lina Mao ◽

Jinghua Li ◽

Changwei Guo

Keyword(s):

Technological Innovation ◽

Dynamic Environment ◽

Innovation Performance ◽

Strategic Development ◽

Trade Friction ◽

Product Systems ◽

Complex Product Systems ◽

The Relationship ◽

Moderating Role

As the backbone of national strategic development, Complex Product Systems (CoPS) have made great achievements in China, the world’s largest demand market and second largest economy. However, their further development is challenged by the dynamic environment, including the ongoing Sino-US trade friction, for example. The aim of this research is to investigate the influence of the dynamic external environment on CoPS innovation. Based on contingency theory, this study identifies and investigates the moderating effects of technological and market dynamism on the relationship between the integrator’s coordination and its technological innovation performance. Using survey data from 209 CoPS integrator enterprises in China, the findings show that (1) the positive effect of an integrator’s coordination on technological innovation performance is strengthened by technological dynamism, while (2) weakened by market dynamism. In addition, (3) the technological dynamism acts as a higher-order moderating role in inhibiting the negative moderating effect of market dynamism on the main effect in general. Furthermore, (4) an unexpected but inspiring finding shows that the integrator’s coordination facilitates innovation most when both the technology and market dimensions are highly dynamic. This study may indicate that managerial recognition may have significant influence on enterprise’s behavior.

Download Full-text

The Moderating Role of Organizational Learning in the Relationship between Organizational Innovation and Performance

2010 International Conference on Management and Service Science ◽

10.1109/icmss.2010.5577016 ◽

2010 ◽

Cited By ~ 1

Author(s):

Jian Yang ◽

Hailin Lan

Keyword(s):

Organizational Learning ◽

Organizational Innovation ◽

And Performance ◽

The Relationship ◽

Moderating Role

Download Full-text

THE MODERATING ROLE OF TECHNOLOGICAL INNOVATIONS ON THE RELATIONSHIP BETWEEN OPERATIONAL PERFORMANCE AND PATIENT SATISFACTION

Asian People Journal (APJ) ◽

10.37231/apj.2021.4.2.248 ◽

2021 ◽

Vol 4 (2) ◽

pp. 176-184

Author(s):

Sulaiman Abdullahi Bambale ◽

Kaltume Mohammed Kamselem ◽

Saheed Ademola Lateef ◽

Ng Mui Qing ◽

Abdullahi Bala Ado

Keyword(s):

Patient Satisfaction ◽

Technology Acceptance ◽

Organizational Performance ◽

Technological Innovation ◽

Operational Performance ◽

Technological Innovations ◽

Acceptance Model ◽

The Relationship ◽

Moderating Role

Abstract: The main purpose of this study is to explore the moderating role of technological innovations on the relationship between operational performance towards patient satisfaction. The study presented the first step towards a systematic and theoretical approach in understanding the patient satisfaction. To achieve this, the theory synthesizing and model approaches are adopted. Self-administrated questionnaires will be used to gather data. The findings highlighted that healthcare establishments need to focus on technology-based services due to the decreasing level of satisfaction when population rises. In order to cope with this issue, technological based management system and equipment’s need to be introduced to enhance the operational performance of hospitals, which reduces the delays in treatment and ease the burden of practitioners. The strategy also brings improvement in patient care services and higher level of trust towards hospitals. The study also benefits scholars and open a new avenue for researchers and academia. The paper concluded that appropriate measuring protocols such as technology acceptance model (TAM) and technology readiness model (TRM) need to be incorporated to effectively gauge the effectiveness of the organizational performance and patient satisfaction in the light of technological innovation. Keywords: Technological innovation, Operational performance, Patients satisfaction

Download Full-text