PEMANSUHAN UJIAN PENILAIAN SEKOLAH RENDAH DAN PELAKSANAAN PENTAKSIRAN BILIK DARJAH: SATU TINJAUAN DALAM KALANGAN GURU BESAR

The abolition of Primary School Achievement Test (UPSR) has triggered various reactions among educators. Although this agenda has been informed since the introduction of the new curriculum in 2011, educators and parents did not fully accept this. This research was conducted to explore and understand in-depth the views of school headmasters on the abolition of the UPSR and obtain their views on the implementation of Classroom Assessment (PBD). At the early stage the researchers conducted a survey to get an initial picture of their reactions to the issues and subsequently, the issue was explored in depth using qualitative methods. Focus group interviews conducted online to explore their perspectives on the abolition of UPSR and the implementation of PBD, which is now taking over the place of UPSR completely. However, with semi-structured interviews that were conducted, the data were distributed based on the themes that had been identified. Most school headmasters disagree with the abolition of the USPR as they do not fully understand the implementation of PBD. Among the aspects that they still lack understanding are the curriculum changes, professional judgement, quality assurance, and formative and summative assessment methods. Policymakers must ensure that a deep understanding can be formed among school headmasters to ensure that the implementation of PBD can be strengthened and fully understood. It is also suggested that further research be conducted to measure the acceptance among teachers on this issue. Keywords: UPSR abolition, Classroom assessment, Understanding towards PBD Abstrak: Pemansuhan Ujian Penilaian Sekolah Rendah (UPSR) telah mencetuskan pelbagai reaksi dalam kalangan warga pendidik. Walaupun perkara ini merupakan suatu agenda yang telah dimaklumkan sejak pengenalan kurikulum baharu pada tahun 2011, namun warga pendidik dan ibu bapa masih belum boleh menerima perkara ini sepenuhnya. Penyelidikan ini dijalankan untuk meneroka dan memahami secara mendalam tentang pandangan guru besar tentang pemansuhan UPSR ini serta mendapatkan pandangan mereka tentang pelaksanaan Pentaksiran Bilik Darjah (PBD). Pada peringkat awal para penyelidik telah menjalankan satu tinjauan untuk mendapatkan gambaran awal reaksi mereka terhadap isu ini dan seterusnya isu mengupas secara mendalam dengan menggunakan kaedah kualitatif. Temu bual kumpulan berfokus telah dijalankan secara atas talian untuk meneroka perspektif mereka terhadap isu pemansuhan UPSR dan pelaksanaan PBD yang kini mengambil alih tempat UPSR sepenuhnya. Melalui temu bual separa struktur yang telah dijalankan, data-data telah diagihkan berdasarkan tema-tema yang telah dikenal pasti. Sebahagian besar guru besar sekolah kurang bersetuju dengan pemansuhan UPSR ini memandangkan mereka kurang memahami sepenuhnya tentang pelaksanaan PBD. Antara aspek yang mereka masih kurang faham adalah dari segi perubahan kurikulum, pertimbangan profesional, penjaminan kualiti dan kaedah pentaksiran formatif dan sumatif. Pihak penggubal dasar haruslah memastikan pemahaman yang mendalam dapat dibentuk dalam kalangan guru besar sekolah untuk memastikan pelaksanaan PBD dapat dimantapkan dan difahami sepenuhnya. Dicadangkan juga agar kajian lanjut dijalankan untuk mengukur penerimaan dalam kalangan guru-guru terhadap isu tersebut. Kata kunci: Pemansuhan UPSR, Pentaksiran bilik darjah, Pemahaman tentang PBD

IMPLIKASI PENGGUNAAN WHATSAPP DALAM PENGURUSAN MAKLUMAT ORGANISASI

This study discusses the use of social media in organizational information management focused on WhatsApp application. This phenomenon is important given the current situation where the usage of social media as one of the formal and informal communication channels in the distribution of organizational information needs to be examined especially in terms of usage factors and its implications. Thus, the main purpose of this study is to develop an instrument to measure the usage of WhatsApp as well as to identify the implications of WhatsApp usage among organizational staff. This study utilized combination of qualitative and quantitative methods. The qualitative method of interviewing was conducted with professional management staff, administrative and support staff. As a result of the interview, instruments to measure WhatsApp usage were formed which contained the dimensions of WhatsApp Usage, Belief in Information, WhatsApp Usage Ethics and WhatsApp Usage Competencies. The questionnaire was then distributed to the staff of the organization. Analysis of the questionnaire showed that there is a positive and significant relationship between WhatsApp Usage and Belief in Information, the Impact of WhatsApp Usage, and WhatsApp Usage Competencies. This study contributes to the knowledge related to information management in organizational communication as well as strengthening the Technology-based Social Construction theory and Hyper personal theory. Keywords: Competency, Information Management, WhatsApp, Instrument Development, Hyper personal theory Abstrak: Kajian ini membincangkan tentang penggunaan media sosial dalam pengurusan maklumat organisasi khususnya aplikasi WhatsApp. Fenomena ini penting memandangkan situasi semasa yang banyak melibatkan penggunaan media sosial sebagai salah satu saluran komunikasi formal dan tidak formal dalam penyaluran maklumat organisasi yang perlu diteliti dari segi faktor penggunaan dan implikasi dari penggunaan berkenaan. Tujuan kajian ini dilakukan adalah untuk membentuk instrumen bagi mengukur penggunaan WhatsApp serta mengenalpasti implikasi penggunaan WhatsApp dalam kalangan kaki tangan organisasi. Kajian ini mengaplikasikan gabungan kaedah kualitatif dan kuantitatif. Kaedah kualitatif iaitu temu bual dilakukan dengan kakitangan pengurusan profesional dan kakitangan pentadbiran dan sokongan. Hasil dari temu bual berkenaan, instrumen bagi mengukur penggunaan WhatsApp dibentuk yang mengandungi dimensi Penggunaan WhatsApp, Kepercayaan terhadap Maklumat, Etika Penggunaan WhatsApp dan Kompetensi Penggunaan WhatsApp. Soal selidik berkenaan kemudiannya diedarkan kepada kakitangan organisasi. Analisis dari soal selidik menunjukkan terdapat hubungan antara Penggunaan WhatsApp dengan Kepercayaan Terhadap Maklumat, Kesan Penggunaan WhatsApp, dan Kompetensi Penggunaan WhatsApp. Kajian ini menyumbang kepada pengetahuan berkaitan dengan pengurusan maklumat dalam komunikasi organisasi serta pengukuhan teori Konstruksi Sosial berteraskan Teknologi dan teori Hyperpersonal. Kata kunci: Kompetensi, Pengurusan Maklumat, WhatsApp, Pembentukan Instrumen, Teori Hyperpesonal

THE MODERATING ROLE OF TECHNOLOGICAL INNOVATIONS ON THE RELATIONSHIP BETWEEN OPERATIONAL PERFORMANCE AND PATIENT SATISFACTION

The main purpose of this study is to explore the moderating role of technological innovations on the relationship between operational performance towards patient satisfaction. The study presented the first step towards a systematic and theoretical approach in understanding the patient satisfaction. To achieve this, the theory synthesizing and model approaches are adopted. Self-administrated questionnaires will be used to gather data. The findings highlighted that healthcare establishments need to focus on technology-based services due to the decreasing level of satisfaction when population rises. In order to cope with this issue, technological based management system and equipment’s need to be introduced to enhance the operational performance of hospitals, which reduces the delays in treatment and ease the burden of practitioners. The strategy also brings improvement in patient care services and higher level of trust towards hospitals. The study also benefits scholars and open a new avenue for researchers and academia. The paper concluded that appropriate measuring protocols such as technology acceptance model (TAM) and technology readiness model (TRM) need to be incorporated to effectively gauge the effectiveness of the organizational performance and patient satisfaction in the light of technological innovation. Keywords: Technological innovation, Operational performance, Patients satisfaction

EMOTIONAL REGULATION ON NEGATIVE AFFECT AND AGGRESSION: A REVIEW

The frustration-aggression theorists generally posit aggression based on the influence of negative emotion or affect. Recently, investigation on the principles that influence the tendencies for aggressive responses play out in the mediating pathway, with the context that negative affect may or may not directly lead to aggression. Within the exploration at modifying the frustration-aggression concept, emotional regulation is an identified mechanism that buffers aggression resulting from negative emotional experiences. In turn, this has challenged the traditional frustration-aggression theory that indicates frustration (negative affect) does not always lead to aggression, in the case where the intense emotion from the relevant external situation has a chance to be modulated. However, little studies have documented the role of emotional regulation on negative affect and aggression. Therefore, this paper presents the nature of negative affect and emotional regulation strategies on aggression, while relating their pathway based on the contemporary General Aggression Model (GAM). We utilised the Google Scholar as the database in locating the relevant articles, with the terms focused on “Emotional Regulation” AND “Negative Affect” OR “Negative Mood” OR “Negative Emotion” AND “Aggression”. Reviews on the past studies that have investigated the role of emotional regulation on the relationship between aspects of negative affect and aggression are also discussed. Emotional regulation has been consistently identified as an important mechanism that mediates the effect on negative emotional state on aggressive behaviours. Future studies are suggested to further investigate the inherent strategies of emotional regulation and taps into different forms of negative affect, besides anger, on aggression.

FALSAFAH ALAM TAKAMBANG JADI GURU DALAM KEARIFAN TRADISI MASYARAKAT IBAN: SENI TATU

This research explains about a local wisdom related to the Iban community of heritage, like tattoo’s. Symbolism towards the elements of nature is often used to express various ideas and meanings about their practices, culture and life. This research use a fully qualitative as a main approach . Data obtained through a qualitative approach using observational methods and interviews from informants that have expertise on tattoos. This research shows that the human mind is built from the nature, characteristics and forms of nature. Human learns from nature and create aesthetics while showing the ability to assimilate with nature so that there is a philosophy of nature being a teacher. It show that human mind is built from nature. This means that the evolving nature teaches people to think creatively and produce a creation that uses the elements of nature as a source of ideas. Every thing and event that happens in human life may not be inseparable from nature. The Iban community live in a natural environment. For them, nature is used as a teacher to solve all the problems that occur in their daily lives. Some individuals in Iban community, they have a skilled in creating work of arts that use the natural sources that exist in their environment. The aesthetic value ​​of tattoos can also be seen in the motifs and designs produced by inspiring the source of nature. It shows that nature as a teacher or mind thinking in addition to the symbol of perseverance and psychology the of tattoo maker. Through nature, the Iban community produce creativity that uses natural sources in the tradition of tattoos that shows the local wisdom as well as their culture. Keywords: Nature, Iban Society, Art, Tattoo Tradition, Wisdom Tradition Abstrak: Penyelidikan ini menjelaskan tentang sesuatu kearifan tradisi yang berkaitan dengan warisan kesenian masyarakat Iban, iaitu seni tatu. Simbolisme ke arah unsur-unsur alam sering digunakan untuk menyatakan pelbagai idea dan makna tentang amalan, budaya dan kehidupan mereka. Penyelidikan ini menggunakan pendekatan kualitatif secara keseluruhan. Data yang diperoleh melalui pendekatan kualitatif yang menggunakan kaedah pemerhatian dan temubual daripada informan yang pakar dalam seni tatu. Keseluruhan penyelidikan ini mendapati bahawa minda manusia dibina daripada sifat, ciri dan bentuk alam. Manusia belajar daripada alam dan mencipta estetika di samping memperlihatkan keupayaan berasimilasi dengan alam sehingga wujudnya falsafah alam takambang jadi guru. Alam dijadikan sebagai guru, iaitu pemikiran manusia dibina daripada alam semula jadi. Ini bermakna alam berkembang mengajar manusia untuk berfikir secara kreatif dan menghasilkan sesuatu penciptaan yang menggunakan unsur alam sebagai sumber idea, iaitu seni tatu. Setiap perkara dan peristiwa yang berlaku dalam kehidupan manusia mungkin tidak boleh dipisahkan dengan alam semula jadi. Masyarakat Iban tinggal di persekitaran alam semula jadi. Bagi mereka, alam dijadikan sebagai guru untuk menyelesaikan semua masalah yang berlaku dalam kehidupan seharian mereka. Bagi sesetengah individu dalam masyarakat Iban, mereka mahir dalam mencipta hasil seni yang menggunakan unsur-unsur alam yang wujud di persekitaran mereka. Nilai-nilai estetika pada seni tatu juga dapat dilihat pada motif dan reka corak yang dihasilkan dengan berinspirasikan unsur alam semula jadi. Ini menunjukkan bahawa alam sebagai guru atau istilah berfikir di samping simbol ketekunan dan psikologi pencacah tatu. Melalui alam semula jadi, masyarakat Iban menghasilkan kreativiti yang menggunakan sumber alam pada tradisi seni tatu yang menunjukkan kearifan tradisi dalam budaya mereka. Kata kunci: Alam, Masyarakat Iban, Seni, Tradisi Tatu, Kearifan Tradisi

TAHAP PENGETAHUAN MASYARAKAT KELANTAN TERHADAP KEGANASAN RUMAH TANGGA

Domestic violence is a serious social problem and can affect the health and well-being of its victims. Domestic violence statistic showed that there were an increasing number of domestic violence cases from the year 2014 to 2019. The main objective of this study is to examine the knowledge level of the Kelantanese people on the issue of domestic violence. This study used a quantitative research design through the distribution of questionnaires to obtain raw data. The selection was made randomly with a sample of 200 respondents. The data collected was analyzed using Statistical Package for Social Science (SPSS) version 17.0. The results of the study suggest that the level of knowledge of the people of Kelantan on the issue of domestic violence is at a high level with the mean value = 3.82 and standard deviation = 0.99. The findings of the study found that the majority of Kelantanese have a high knowledge on the issue of domestic violence. However, the number of domestic violence cases is relatively high. Thus, social support and encouragement from various parties such as friends, family and the authorities are necessary to reduce cases of domestic violence in the community. Keywords: Domestic violence, Physical abuse, Emotional abuse, Economic abuse, Sexual abuse Abstrak: Keganasan rumah tangga merupakan masalah sosial yang serius dan mampu memberi kesan kepada kesihatan serta kesejahteraan hidup seseorang. Statistik keganasan rumah tangga menunjukkan terdapat peningkatan dalam laporan mengenai kes keganasan rumah tangga yang berlaku pada tahun 2014 hingga 2019. Tujuan utama kajian ini adalah untuk melihat sejauh mana tahap pengetahuan masyarakat Kelantan terhadap isu keganasan rumah tangga. Kajian ini menggunakan reka bentuk kuantitatif melalui edaran borang soal selidik bagi mendapatkan data mentah. Pemilihan sampel dibuat secara rawak mudah ke atas 200 orang responden. Kajian dianalisis menggunakan perisian Statistical Package for Science Social (SPSS) versi 17.0. Hasil kajian mendapati tahap pengetahuan rakyat Kelantan terhadap isu keganasan rumah tangga berada pada tahap yang tinggi iaitu nilai min= 3.82 dan sisihan piawai= 0.99. Dapatan kajian mendapati bahawa majoriti rakyat Kelantan mempunyai pengetahuan yang tinggi terhadap isu keganasan rumah tangga. Namun begitu, jumlah kes keganasan rumah tangga yang berlaku di Negeri Kelantan adalah agak tinggi. Justeru, sokongan dan dorongan daripada pelbagai pihak seperti rakan, keluarga dan pihak berwajib adalah perlu bagi mengurangkan masalah kes keganasan rumah tangga dalam masyarakat. Kata kunci: Keganasan rumah tangga, Keganasan fizikal, Keganasan emosi, Keganasan ekonomi, Keganasan seksual

THE WHISTLEBLOWING AS A CATALYST TO SUSTAINABLE ECONOMIC GROWTH AND DEVELOPMENT IN NIGERIA: A CONCEPTUAL REVIEW

Whistle-blowing activities around the world have generated huge interests from concerned parties such as the financial and public service, as the aftermath of its neglect often has dilapidating effects on the sustainability of economic growth and development of the nation. This is often seen in the 3rd world nations, such as Nigeria. This study aimed to examine the existing phenomenon between whistle-blowing, economic sustainability, growth and development of Nigeria. This study adopted the Theory of Planned Behavior. However, this was a literature review study that basically draws inferences from studies in this field from different continents (i.e. Europe, America, Asia and Africa). Consequently, the objective of this study was to conceptually investigate the whistle-blowing activities in Nigeria as to how it has assisted in curbing corruption in the public space in turn and improving the economic growth and development. In furtherance, this study reviewed events in African countries with close indexation with Nigeria. Therefore, this study concludes that whistle-blowing has a direct impact on sustainable economic growth and development of Nigeria. This is evident in the Transparency International index report. Lastly, this study recommends that whistleblowing policy should be properly implemented in public institutions to achieve minimum involvement of corruption in the country and that whistleblowers should be protected to encourage disclosure of corrupt acts in the public sector. This in turn will assist in the attainment of sustainable economic growth and development. Keyword: Whistleblowing, sustainable economic growth, theory of planned behaviour

KESEJAHTERAAN PSIKOLOGI MANGSA BENCANA DI PENEMPATAN SEMULA KOMUNITI MANGSA BENCANA BANJIR

Disasters have had an impact on the psychological well-being of victims for a long period of time. Past research related to the psychological well-being of disaster victims shows the negative and positive psychological well-being experienced by victims even though actions have been taken by certain parties in helping disaster victims. Flooding is a natural disaster that often occurs in Malaysia. Major floods that occurred in 2014 in several states in Malaysia, especially on the east coast, have resulted in certain parties taking action to move disaster victims to new resettlement to avoid repeated tragedies. Thus, the present study was conducted to identify the level of psychological well-being of disaster victims in the relocation area. The study was conducted using a qualitative design where data collection was done through interview methods. A total of 23 informants were interviewed using an interview protocol formed based on previous theories and studies. Data is analyzed using thematic analysis. The results found that stress, sadness and anxiety are elements of negative psychological well-being that informants feel when recalling these events. This negative element is balanced with the positive element of gratitude, acceptance and social support received. This study contributes to the theories of psychological well-being by the addition of acceptance and grateful as a new dimension. The results of this study also contributed to strengthen policies in relation to the importance of intervention from the psychological aspect provided to disaster victims. Keywords: Psychological effects, Natural disaster, Floods, Relocation of flood victims, Qualitative research Abstrak: Bencana mendatangkan kesan terhadap kesejahteraan psikologi mangsa untuk satu tempoh masa yang agak panjang. Penelitian berkaitan kesejahteraan psikologi mangsa bencana menunjukkan kesejahteraan psikologi secara negatif dan positif dialami oleh mangsa meskipun tindakan telah diambil oleh pihak tertentu dalam membantu mangsa bencana. Banjir adalah merupakan bencana alam yang seringkali terjadi di Malaysia. Banjir besar yang dialami pada tahun 2014 di beberapa buah negeri di Malaysia terutama di pantai timur telah mengakibatkan pihak-pihak tertentu mengambil tindakan untuk memindahkan mangsa bencana ke penempatan semula bagi mengelak tragedi ini berulang. Lantaran itu, kajian ini dilakukan bertujuan untuk mengenal pasti tahap kesejahteraan psikologi mangsa bencana di kawasan penempatan semula. Kajian ini dilakukan menggunakan reka bentuk kualitatif iaitu pengumpulan data melalui kaedah temubual. Sejumlah 23 orang informan telah ditemubual menggunakan protokol temubual yang dibentuk berdasarkan teori dan kajian lepas. Data dianalisis menggunakan analisis tematik. Hasil kajian mendapati tekanan, kesedihan dan kebimbangan adalah merupakan elemen kesejahteraan psikologi negatif yang dirasai oleh informan ketika mengenangkan peristiwa berkenaan. Elemen negatif ini diseimbangkan dengan elemen positif iaitu syukur, redha dan sokongan sosial yang diterima. Kajian ini menyumbang kepada teori psikologi iaitu Teori Kesejahteraan Psikologi, Teori Penentuan Diri dan Teori Modal Insan dengan menyumbang kepada penambahan redha dan bersyukur sebagai dimensi baru. Hasil kajian ini turut menyumbang kepada pengukuhan polisi berkaitan dengan kepentingan intervensi dari aspek psikologi diberikan kepada mangsa bencana. Kata kunci: Kesan psikologikal, Bencana alam, Penempatan mangsa banjir, Kajian kualitatif

MALAYSIA SMART TOURISM FRAMEWORK FOR ECOTOURISM (MSTF-ECO) FROM MALAYSIA SMART CITY FRAMEWORK: A REVIEW

Smart tourism today is a frontier of studies in the tourism field, and is a promising area from various research perspectives in terms of models, tools and strategies in sustaining the process of intelligent configuration of tourism destinations. The emergence of smart devices is highly favourable as it connects everyday infrastructures via the present networks available. Today’s smart tourism has given rise to research efforts that are getting more detailed for future needs. On that count, this study aims to develop Malaysia Smart Tourism Framework for Ecotourism (MSTF-Eco) from Malaysia Smart City Framework. The content analysis is used to identify the characteristics and sub-characteristics for MSTF-Eco by analysing several literature reviews on smart tourism in terms of terminologies and case studies, which will be placed into the characteristics and sub-characteristics for MSTF-Eco. Keywords: Malaysia Smart Tourism Framework for Ecotourism (MSTF-Eco), Malaysia Smart City Framework, Smart Tourism, Content Analysis

HARAPAN MAHATHIR KEPADA PENJAWAT AWAM MALAYSIA BAHARU: ANALISIS UCAPAN TUN DR. MAHATHIR MOHAMAD

The purpose of this article is to identify the aspects that Mahathir stressed on his first year of office as the 7th Prime Minister of Malaysia. The focus of this study is from the aspect of visionary leadership, namely the vision formation and vision delivery to civil servants through his speeches. This was done by content analyzing Mahathir's five speeches during the YAB Prime Minister's Monthly Meeting with the Public Servants in the Prime Minister's Department (JPM) from May 2018 to May 2019. Themes from the speech texts were analyzed using the NVivo12 qualitative analysis package. The results showed that there were four themes that are often emphasized in Mahathir's speech, namely civil servant responsibility, national recovery, values and loyalty. This study also showed that the combination of these themes formed by Mahathir has its own thoughts in uplifting the spirit of civil servants to restore the country. Keywords: Leadership communication, Mahathir’s speeches, Visionary leadership Abstrak: Matlamat artikel ini adalah untuk mengenalpasti aspek-aspek yang ditekankan oleh Mahathir dalam ucapan sepanjang tahun pertama beliau memegang jawatan sebagai Perdana Menteri Malaysia ke-7. Fokus kajian ini adalah dari segi kepimpinan bervisi, iaitu pembentukan dan penyampaian visi Mahathir kepada penjawat awam melalui ucapan beliau. Ini dilakukan dengan menganalisis kandungan lima ucapan Mahathir semasa Perhimpunan Bulanan YAB Perdana Menteri bersama Penjawat Awam di Jabatan Perdana Menteri (JPM) dari bulan Mei 2018 hingga Mei 2019. Tema dalam teks ucapan dianalisis menggunakan pakej analisis kualitatif NVivo12. Hasil kajian menunjukkan terdapat empat tema yang sering ditekankan dalam ucapan Mahathir, iaitu tanggungjawab penjawat awam, pemulihan negara, nilai murni dan kesetiaan. Kajian ini turut memperlihatkan bahawa kombinasi tema ini yang terbentuk daripada Mahathir mempunyai pemikiran tersendiri dalam menaikkan semangat penjawat awam memulihkan negara. Kata kunci: Komunikasi kepimpinan, Kepimpinan bervisi, Ucapan Mahathir