A fuzzy-based multi-dimensional and multi-period service quality evaluation outline for rail transit systems

Transport Policy ◽

10.1016/j.tranpol.2017.02.001 ◽

2017 ◽

Vol 55 ◽

pp. 87-98 ◽

Author(s):

Nezir Aydin

Keyword(s):

Service Quality ◽

Quality Evaluation ◽

Rail Transit ◽

Transit Systems ◽

Service Quality Evaluation

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A Study on Service Quality Evaluation in Artificial Intelligence Era Using Delphi Technique

Journal of Korea Service Management Society ◽

10.15706/jksms.2020.21.3.001 ◽

2020 ◽

Vol 21 (3) ◽

pp. 1-15

Author(s):

Chang Hwa Baek

Keyword(s):

Artificial Intelligence ◽

Service Quality ◽

Delphi Technique ◽

Quality Evaluation ◽

Service Quality Evaluation

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A Study on Developing the Service Quality Evaluation Model on Higher Education using the IPA

Journal of Korea Service Management Society ◽

10.15706/jksms.2011.12.3.011 ◽

2011 ◽

Vol 12 (3) ◽

pp. 255-283

Author(s):

Yeonghoon Kwon

Keyword(s):

Higher Education ◽

Service Quality ◽

Quality Evaluation ◽

Evaluation Model ◽

Service Quality Evaluation ◽

Quality Evaluation Model

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The Effects of Perceived Waiting Time on Negative Feeling, Acceptability and Service Quality Evaluation

Journal & Article Management System ◽

10.31927/asec.14.3.6 ◽

2018 ◽

Vol 14 (3) ◽

pp. 93-113

Author(s):

Ki Young Kim ◽

Soo Bin Kyung

Keyword(s):

Service Quality ◽

Waiting Time ◽

Quality Evaluation ◽

Negative Feeling ◽

Service Quality Evaluation

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Service Quality Evaluation of Container Terminals through AHM and Membership Degree Transformation

Materials Today Proceedings ◽

10.1016/j.matpr.2019.06.289 ◽

2019 ◽

Vol 18 ◽

pp. 155-164

Author(s):

S. Hemalatha ◽

Lingaraju Dumpala ◽

B. Balakrishna

Keyword(s):

Service Quality ◽

Quality Evaluation ◽

Container Terminals ◽

Membership Degree ◽

Service Quality Evaluation

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A dynamic multi-dimension trust model for information service quality evaluation

Procedia Computer Science ◽

10.1016/j.procs.2021.04.103 ◽

2021 ◽

Vol 187 ◽

pp. 601-606

Author(s):

Zhicheng Xu ◽

Xiang Li ◽

Wanyin Xiong ◽

Qixiao Lin ◽

Jian Mao

Keyword(s):

Service Quality ◽

Quality Evaluation ◽

Information Service ◽

Trust Model ◽

Service Quality Evaluation

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Design of Eco-Tourism Service Quality Evaluation Model based on Artificial Neural Network

2020 IEEE International Conference on Industrial Application of Artificial Intelligence (IAAI) ◽

10.1109/iaai51705.2020.9332881 ◽

2020 ◽

Author(s):

Wei Yi ◽

Hu Hui-Min

Keyword(s):

Neural Network ◽

Artificial Neural Network ◽

Service Quality ◽

Quality Evaluation ◽

Evaluation Model ◽

Model Based ◽

Service Quality Evaluation ◽

Artificial Neural ◽

Tourism Service ◽

Quality Evaluation Model

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Service quality evaluation of fresh agricultural products cold chain logistics based on Genetic Neural Network

2020 7th International Forum on Electrical Engineering and Automation (IFEEA) ◽

10.1109/ifeea51475.2020.00151 ◽

2020 ◽

Author(s):

Mian Fu ◽

Dandan Wang

Keyword(s):

Neural Network ◽

Service Quality ◽

Quality Evaluation ◽

Agricultural Products ◽

Service Quality Evaluation ◽

Genetic Neural Network

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A study on the change in service quality in the era of the 4th industrial revolution compared to the existing service quality evaluation

2021 21st ACIS International Winter Conference on Software Engineering, Artificial Intelligence, Networking and Parallel/Distributed Computing (SNPD-Winter) ◽

10.1109/snpdwinter52325.2021.00041 ◽

2021 ◽

Author(s):

Chang Hwa Baek

Keyword(s):

Service Quality ◽

Quality Evaluation ◽

Industrial Revolution ◽

Service Quality Evaluation

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The application of Kano model in service quality evaluation of B2C e-commerce sites

2011 IEEE 2nd International Conference on Software Engineering and Service Science ◽

10.1109/icsess.2011.5982327 ◽

2011 ◽

Author(s):

Shan Miyuan ◽

Zhang Xuechang ◽

Zhou Xin

Keyword(s):

Service Quality ◽

Quality Evaluation ◽

Service Quality Evaluation

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The Ministry of Labor’s National Industrial Strategy Occupational Safety Education Service Quality Evaluation and Improvement Direction

Society for Standards Certification and Safety ◽

10.34139/jscs.2021.11.3.77 ◽

2021 ◽

Vol 11 (3) ◽

pp. 77-88

Author(s):

Dong-Chul Kim ◽

Hyung-Hwan An

Keyword(s):

Service Quality ◽

Occupational Safety ◽

Quality Evaluation ◽

Safety Education ◽

Education Service ◽

Service Quality Evaluation

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