Bureaucratic Encounters: A Pilot Study in the Evaluation of Government Services. By Daniel Katz, Barbara A. Gutek, Robert L. Kahn and Eugenia Barton. (Ann Arbor: Survey Research Center, Institute for Social Research, The University of Michigan, 1975. Pp. 264. $12.50, cloth; $7.00, paper.)

1977 ◽  
Vol 71 (3) ◽  
pp. 1184-1185
Author(s):  
Daniel Madar
Keyword(s):  
Pilot Study ◽  
Survey Research ◽  
Social Research ◽  
Research Center ◽  
University Of Michigan ◽  
Government Services ◽  
Ann Arbor ◽  
The University

Interaction and Sentiment in the Foreman-Worker Relationship

1955 ◽  
Vol 14 (1) ◽  
pp. 10-16 ◽  
Author(s):  
Arthur Turner
Keyword(s):  
Survey Research ◽  
Laboratory Experiments ◽  
Electrical Equipment ◽  
Research Center ◽  
University Of Michigan ◽  
Human Relations ◽  
Human Relationships ◽  
Face To Face ◽  
The University ◽  
Recent Monograph

This article is concerned with two of the most important variables existing in any system of human relationships: frequency of interaction and sentiment or attitude. There have been many studies of the connections between interactions and sentiment in face-to-face relations. Much of this work has been in carefully designed "laboratory" experiments, in which interaction can be measured and sentiment inferred with considerable accuracy. Homans' hypotheses concerning the influences of interaction and sentiment upon each other have also been tested in a variety of industrial situations, most notably by Homans himself in his analysis of "the bank wiring observation room" and of "The Electrical Equipment Company." The Human Relations Program of the Survey Research Center at the University of Michigan has contributed further to our understanding of how sentiment and interaction are interrelated in industry, especially in the recent monograph by Seashore.

scholarly journals Human Behaviour Measured !!!

1976 ◽  
Vol 1 (1) ◽  
pp. 73-78
Author(s):  
T.K. Moulik
Keyword(s):  
New York ◽  
Social Research ◽  
Human Behaviour ◽  
Columbia University ◽  
University Of Michigan ◽  
Social Psychological ◽  
Sensitivity Training ◽  
Teachers College ◽  
Ann Arbor ◽  
The University

This article reviews the following books: Dale G. Lake, Matthew B. Miles, & Ralph B. Earle Jr., Measuring Human Behaviour (New York: Teachers College Press, Teachers College, Columbia University, 1973). John P. Robinson & Phillip R. Shaver, Measures of Social Psychological Attitudes (Ann Arbor, Michigan: Survey Research Center, Institute for Social Research, The University of Michigan, 1969). Udai Pareek & T. Venkateswara Rao, Handbook of Psychological and Social Instruments (Baroda: Samashti, 1974). Henry Clay Smith, Sensitivity Training (New York: McGraw-Hill Inc., 1973).

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