AUSTRALIA IS ONE OF MANY countries around
the world wanting to take advantage of clinical
decision support systems to reduce misadventure,
improve quality of care and enhance
health outcomes. Policy and infrastructure
developments that could remove many of the
barriers to the implementation of these systems
are being considered by the Australian Health
Ministers? Advisory Council (AHMAC) over the
next few months.
These initiatives include processes for national
identification of health care recipients; common
approaches to consent to information sharing and
access control in the electronic health care environment;
secure messaging infrastructure; a
national medicines directory and agreement on
national terminology.1 These considerations are
taking place in a context of jurisdictional cost
sharing, with mutual benefits being sought.
Detailed business cases have been developed, and
supporting policy and practical pathways forward
are actively sought. This joint policy and infrastructure
development approach will seek to
build consistent, shared formats and risk management,
as well as shared financial responsibility.
This approach is seen as more likely to lead to
system change and implementation, where previously
almost every advancement has succeeded in
identifying more obstacles.
The kind of objectives outlined above are a
major underpinning of HealthConnect and
state-based health information system initiatives
across the country. These initiatives are
extremely expensive, require significant infrastructure
investment to achieve the benefits
they promise, and none can be successfully
implemented solely by information technology
or information system professionals. It is vital
that health care managers at all levels and
domains of health care appreciate the success
factors when making decisions about the introduction
and management of these systems.
The information world itself is changing for us
all. These changes don?t just affect the information
managers or the information technology
(IT) enthusiasts found in many clinical areas of
our health care organisations. As in other areas
of our lives, IT has invasive effects on the clinical
workplace, administration and government
offices. Managers in health care are often frustrated
by what is seen as a failure of IT to deliver
on its promise of better decision support systems,
sharing of clinical information between
organisations and faster access to patient information
and clinical knowledge. Nevertheless,
these systems are already changing the method
of collecting and using clinical information in
the workplace, and are having an impact on the
skills needed by all health professionals, including
the health administrator.