Information seeking and information sharing during the COVID-19 pandemic

2021 ◽  
pp. 1-21
Author(s):  
Janet Z. Yang ◽  
Zhuling Liu ◽  
Jody CS Wong
2021 ◽  
Author(s):  
◽  
Peter Warren Murgatroyd

<p>Focusing on one ‘community of practice’ – climate change – this research examines the extent to which traditional concepts of library services in scientific and technical libraries (and consequently models of library development) in the Pacific region are aligned to the identified information needs and dominant modes of information seeking and information sharing behaviour of stakeholders. A quantitative survey research methodology was utilized to collect primary data from a census of the identified ‘community of practice’ in order to determine dominant behaviours, perceptions and attitudes amongst respondents towards information seeking and information sharing. The prominence of informal networks for communication and information exchange and the value still ascribed to face-to-face encounters and the development of personal relationships was a dominant theme as was the reliance on internet technologies to acquire and share information. Libraries, at both the regional and national level, were viewed as less useful than alternative pathways for both information seeking and information sharing. A detailed literature review of capacity building initiatives in libraries in the region over the preceding two decades confirms that capacity across the region remains low and the perception and status of libraries within the government sector in the region is poor. Acknowledging the rapid shifts in the information landscape towards electronic access to information and the proliferation of web 2.0 pathways for communication and information, it is argued that if capacity in library and information management in the region is to be strengthened there needs to be a re-evaluation of the role of the library not only in relation to the need for alignment with the goals and objectives of the host organisation but also in light of attitudes towards information and information seeking and information sharing behaviour. Consultations within the climate change community during 2011 have highlighted the clear need to improve access to information and data both nationally and regionally in the Pacific and the value of establishing a region-wide portal mechanism for collating and disseminating climate-related information. Within this context Pacific libraries within the government sector and at the regional level must redefine their role and the services that they offer if they are to be valued and seen as useful and relevant to stakeholders.</p>


Circulation ◽  
2015 ◽  
Vol 132 (suppl_3) ◽  
Author(s):  
Sherry-Ann Brown ◽  
Hayan Jouni ◽  
Erin Austin ◽  
Tariq Marroush ◽  
Iftikhar Kullo ◽  
...  

Background: Whether disclosing genetic risk for coronary heart disease (CHD) to individuals influences information seeking and information sharing is not known. Methods: The myocardial infarction genes (MI-GENES) trial randomized participants aged 45-65 years who were at intermediate risk for CHD based on conventional risk factors and not on statins, to receive their conventional risk score (CRS) or their CRS plus a genetic risk score (GRS) based on 28 susceptibility variants. CHD risk was disclosed by a genetic counselor and then discussed with a physician. Surveys to assess information seeking (including internet use and accessing electronic health records (EHR)) were completed before and three and six months after risk disclosure. Information sharing parameters were assessed after risk disclosure. We assessed whether these behaviors differed by GRS disclosure, or by high (≥1.1) or low (<1.1) GRS. Adjustments were made for age, sex, family history of CHD, baseline CRS and GRS, and education. Results were reported as the mean difference (and standard error) in the score for each survey response between the GRS and CRS participants, with significance determined by regression analysis. Results: GRS participants accessed their EHR to obtain information related to their CHD risk more than CRS participants (0.14 ± 0.06, p=0.03). Overall internet use (0.61 ± 0.23, p=0.01), as well as internet use to seek information about heart disease (0.14 ± 0.06, p=0.02) and how genetic factors affect risk of having a heart attack (0.23 ± 0.07, p=0.002), was significantly higher in the GRS participants. GRS participants shared information about heart attack risk with others (0.35 ± 0.13, p=0.007), particularly family members (0.1 ± 0.04, p=0.02), (V4: 0.10 ± 0.05, p=0.05), and their primary care provider (V4: 0.15 ± 0.07, p=0.03) more than CRS participants. Internet use, EHR access, and information sharing did not differ significantly between the high and low GRS groups. Conclusions: Disclosure of GRS for CHD resulted in greater information seeking (including internet use and EHR access) and information sharing by study participants. Disclosure of genetic risk for CHD may help advance patient engagement in precision medicine.


Author(s):  
Peter Cruickshank ◽  
◽  
Hazel Hall ◽  

Introduction. Previous research in information science often uses constructs from social exchange theory to explain online information sharing. Exchange theories have a strong focus on reciprocity, yet in some communities, such as elected democratic representatives at hyperlocal level, it is observed that information is shared online for little visible return. This raises questions as to the extent to which existing models of online information sharing based on the tenets of exchange are applicable across a full range of contexts. In the case of hyperlocal representatives, this also prompts consideration of their motivations for online information sharing, and their response to apparent non-participation or lurking in this process on the part of citizens. In this paper an information sharing, practice-based approach is deployed to explore the means by which hyperlocal representatives in Scotland handle their information sharing role and address their relationship with their online lurker audiences. Method. Hour long interviews were conducted in November and December 2016 with nineteen representatives who serve on Scottish community councils. Analysis. Qualitative analysis of the interview data generated the results of the study. Results. Information sharing is regarded as an important duty of community councillors. It is largely practised as transmission or broadcast (rather than exchange) using a variety of channels, both online and face-to-face. Such efforts are, however, limited. This is due to restricted resources, a lack of familiarity with the information users (and non-users) that community councillors serve, and poor knowledge of tools for analysing online audiences. Attitudes towards online communities that largely comprise lurker audiences vary from frustration to resignation. Conclusions. While some of the findings articulate with extant knowledge and extend it further, others contradict the results of prior research, for example on online platforms as deliberative spaces. The practice-based approach as deployed in the study surfaces new contributions on proxies in information sharing. Amongst these, it adds to prior work on information seeking by proxy, and introduces the concept of information sharing by proxy.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Yazdan Mansourian

PurposeThis paper provides selective findings from a broader research project on information behaviours in serious leisure. This paper focuses on the positive feelings of information seeking and sharing in this context, aiming to capture and contextualise the joy of information embedded in and inspired by leisure activities.Design/methodology/approachThe required data were obtained using semi-structured interviews with 20 serious leisure participants from Wagga Wagga city in Australia, recruited via a maximum variation sampling technique. The data were fully transcribed and analysed based on a qualitative thematic analysis method.FindingsThe joy of information is embedded within a wide spectrum of information activities in serious leisure ranging from information seeking and browsing to information sharing and information creation. Among all these activities, information sharing with peers and a broader audience is the most joyful experience because it often generates social engagement, a sense of belonging and friendship. Moreover, serious leisure is a productive ground to transform hedonic wellness into eudaimonic well-being, while continuous information seeking and sharing play a significant role in achieving this goal.Practical implicationsInformation system designers can use the findings to consider the emotional aspects of information seeking and sharing to improve the usability of their products. At the policy level, cultural policy writers and decision-makers can make more informed decisions to support serious leisure.Originality/valueThis study explores the joyful aspects of information behaviour in a unique context. Exploring the joy of information is an emerging topic in human information behaviour scholarship, and the existing knowledge on this issue is still limited. This paper can contribute to creating new knowledge in this emerging area.


2021 ◽  
Author(s):  
◽  
Peter Warren Murgatroyd

<p>Focusing on one ‘community of practice’ – climate change – this research examines the extent to which traditional concepts of library services in scientific and technical libraries (and consequently models of library development) in the Pacific region are aligned to the identified information needs and dominant modes of information seeking and information sharing behaviour of stakeholders. A quantitative survey research methodology was utilized to collect primary data from a census of the identified ‘community of practice’ in order to determine dominant behaviours, perceptions and attitudes amongst respondents towards information seeking and information sharing. The prominence of informal networks for communication and information exchange and the value still ascribed to face-to-face encounters and the development of personal relationships was a dominant theme as was the reliance on internet technologies to acquire and share information. Libraries, at both the regional and national level, were viewed as less useful than alternative pathways for both information seeking and information sharing. A detailed literature review of capacity building initiatives in libraries in the region over the preceding two decades confirms that capacity across the region remains low and the perception and status of libraries within the government sector in the region is poor. Acknowledging the rapid shifts in the information landscape towards electronic access to information and the proliferation of web 2.0 pathways for communication and information, it is argued that if capacity in library and information management in the region is to be strengthened there needs to be a re-evaluation of the role of the library not only in relation to the need for alignment with the goals and objectives of the host organisation but also in light of attitudes towards information and information seeking and information sharing behaviour. Consultations within the climate change community during 2011 have highlighted the clear need to improve access to information and data both nationally and regionally in the Pacific and the value of establishing a region-wide portal mechanism for collating and disseminating climate-related information. Within this context Pacific libraries within the government sector and at the regional level must redefine their role and the services that they offer if they are to be valued and seen as useful and relevant to stakeholders.</p>


2021 ◽  
Vol 5 (Supplement_1) ◽  
pp. 170-171
Author(s):  
Sung Park

Abstract Americans experienced significant challenges as a result of the pandemic, further magnifying the weak U.S. social safety net. With few institutional supports available, individuals turned to each other for assistance. Relying on multiple nationally representative surveys, this study examines resource-sharing by race, ethnicity, and nativity over a one-year period during COVID-19. Furthermore, this study examines knowledge-related behaviors, such as information-seeking and information-sharing, which were also important tools utilized during the pandemic. Differences in both resource- and information-sharing contributed to disparities in the perceptions of risk, the reported levels of need, and concomitant behaviors linked to well-being. This research emphasizes the importance of personal relationships during times of crisis, and the role of social connections in shaping health and economic inequalities between minority- and non-minority populations.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Zhizhen Yao ◽  
Bin Zhang ◽  
Zhenni Ni ◽  
Feicheng Ma

PurposeThis paper aims to investigate user health information seeking and sharing patterns and content in an online diabetes community and explore the similarities and differences in the ways and themes they expressed.Design/methodology/approachMultiple methods are applied to analyze the expressions and themes that users seek and share based on large-scale text data in an online diabetes community. First, a text classifier using deep learning method is performed based on the expression category this study developed. Second, statistical and social network analyses are used to measure the popularity and compare differences between expressions. Third, topic modeling, manual coding and similarity analysis are used to mining topics and thematic similarity between seeking and sharing threads.FindingsThere are four different ways users seek and share in online health communities (OHCs) including informational seeking, situational seeking, objective information sharing and experiential information sharing. The results indicate that threads with self-disclosure could receive more replies and attract more users to contribute. This study also examines the 10 topics that were discussed for information seeking and 14 topics for information sharing. They shared three discussion themes: self-management, medication and symptoms. Information about symptoms can be largely matched between seeking and sharing threads while there is less overlap in self-management and medication categories.Originality/valueBeing different from previous studies that mainly describe one type of health information behavior, this paper analyzes user health information seeking and sharing behaviors in OHCs and investigates whether there is a correspondence or discrepancy between expressions and information users spontaneously seek and share in OHCs.


2015 ◽  
Vol 98 (1) ◽  
pp. 120-124 ◽  
Author(s):  
Delesha M. Carpenter ◽  
Emily A. Elstad ◽  
Adam J. Sage ◽  
Lorie L. Geryk ◽  
Robert F. DeVellis ◽  
...  

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