Social Software in Academic Libraries for Internal Communication and Knowledge Management: A Comparison of Two Reference Blog Implementations

When new employees join an organization, a great deal of information must be provided to support their success. While clarifying job duties, outlining operational procedures, and reviewing benefits details are priorities, integrating employees into the culture of the organization is perhaps the most critical, and most often overlooked, aspect of orientation programs. In the ever-expanding field of information science and knowledge management, it is imperative that organizations provide comprehensive orientation programs that not only welcome new employees but successfully integrate them to their long-term contributions to the organization and the profession. This chapter examines the importance of orientation programs and discusses how current orientation programs in several academic and research libraries are effectively focusing on organizational culture and employee integration.

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Knowledge management in practice in academic libraries

IFLA Journal ◽

10.1177/0340035219878865 ◽

2019 ◽

Vol 46 (1) ◽

pp. 25-33 ◽

Cited By ~ 1

Author(s):

Sandra Shropshire ◽

Jenny Lynne Semenza ◽

Regina Koury

Keyword(s):

Higher Education ◽

Knowledge Management ◽

Academic Libraries ◽

Management Practices ◽

Academic Library ◽

Basic Knowledge ◽

Technological Innovations ◽

Knowledge Management Practices ◽

Ways Of Thinking ◽

Institutional Initiatives

Developments in higher education present disruptions in the normal operations of an academic library. Shrinking budgets, technological innovations, and changes in staffing each cause organizations to question traditional mores and can motivate managers to utilize new ways of thinking to manage workflow and to address evolving institutional initiatives. Knowledge management has emerged as one such way of thinking about management challenges. The authors present basic knowledge management principles, and identify and analyse knowledge management practices at two academic libraries.

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The Personal Research Portal

Handbook of Research on Social Software and Developing Community Ontologies ◽

10.4018/978-1-60566-208-4.ch026 ◽

2011 ◽

pp. 400-414

Author(s):

Ismael Peña-López

Keyword(s):

Knowledge Management ◽

Management System ◽

Knowledge Management System ◽

Virtual Network ◽

Social Software ◽

Software Applications ◽

Private And Public ◽

Public Exposure ◽

And Diffusion ◽

Personal Research

The author of this chapter proposes the concept of the Personal Research Portal (PRP) – a mesh of social software applications to manage knowledge acquisition and diffusion – as a means to create a digital identity for the researcher, an online public notebook and personal repository, and a virtual network of colleagues working in the same field. Complementary to formal publishing or taking part in events, and based on the concept of the e-portfolio, the PRP is a knowledge management system that enhances reading, storing and creating at both the private and public levels. Relying heavily on Web 2.0 applications easy to use, freely available – the PRP automatically implies a public exposure and a digital presence that enables conversations and network weaving without time and space boundaries.

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A Model for Knowledge and Innovation in Online Education

Handbook of Research on Social Software and Developing Community Ontologies ◽

10.4018/978-1-60566-208-4.ch018 ◽

2011 ◽

pp. 254-268

Author(s):

Jennifer Ann Linder-VanBerschot

Keyword(s):

Knowledge Management ◽

Online Education ◽

Critical Reflection ◽

Systems Design ◽

Social Software ◽

Online Environment ◽

Instructional Systems Design ◽

Instructional Systems ◽

Participatory Technologies ◽

New Framework

The objective of this chapter is to introduce a model that outlines the evolution of knowledge and sustainable innovation of community through the use of social software and knowledge management in an online environment. Social software presents easy-to-use, participatory technologies, thus bringing increased interaction with others and a diversity of perspectives into the classroom. Knowledge management provides the opportunity to capture and store information so that content and learning can be personalized according to learner preferences. This model describes a circuit of knowledge that includes instructional systems design, individualization of learning, interaction and critical reflection. It also represents a new framework within which communities develop and become more sustainable.

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A Model for Knowledge and Innovation in Online Education

Instructional Design ◽

10.4018/978-1-60960-503-2.ch207 ◽

2011 ◽

pp. 302-316

Author(s):

Jennifer Ann Linder-VanBerschot

Keyword(s):

Knowledge Management ◽

Online Education ◽

Critical Reflection ◽

Systems Design ◽

Social Software ◽

Online Environment ◽

Instructional Systems Design ◽

Instructional Systems ◽

Participatory Technologies ◽

New Framework

The objective of this chapter is to introduce a model that outlines the evolution of knowledge and sustainable innovation of community through the use of social software and knowledge management in an online environment. Social software presents easy-to-use, participatory technologies, thus bringing increased interaction with others and a diversity of perspectives into the classroom. Knowledge management provides the opportunity to capture and store information so that content and learning can be personalized according to learner preferences. This model describes a circuit of knowledge that includes instructional systems design, individualization of learning, interaction and critical reflection. It also represents a new framework within which communities develop and become more sustainable.

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