Analysis of Job Satisfaction in the Hotel Industry: A Study of Hotels in Spain

2013 ◽  
Vol 13 (1) ◽  
pp. 63-80 ◽  
Author(s):  
Francisco González Santa Cruz ◽  
Tomás López-Guzmán ◽  
Sandra M Sánchez Cañizares
2019 ◽  
Vol 31 (1) ◽  
pp. 268-284 ◽  
Author(s):  
Deepak Bangwal ◽  
Prakash Tiwari

PurposeThe hotel industry suffers from retaining its employees, and to retain their employees is a big challenge to the hotel industry. So, the purpose of this study is to examine the causal relationship between workplace design features of hospitality industry with employee job satisfaction and their intent to stay through empirical validation.Design/methodology/approachAs per the objective of the study, three hypotheses were proposed based on a comprehensive literature review on workplace design features of the hospitality industry. The proposed relationships were examined by using structural equation modeling approach with AMOS 18 as prescribed by Hair et al. (1998).FindingsSignificant evidence was found in favor of proposed hypotheses. The result of hypothesis testing showed workplace design features of hospitality industry to positively influence employee’s intent to stay through job satisfaction.Originality/valueWhile the employee satisfaction and commitment has been a significant research topic for more than decades, barely any research has been conducted that focuses specifically on workplace design features of a hospitality industry. This study tries to make a link between workplace design with the employee intent to stay through employee satisfaction. These links are rare from an Indian perspective.


2020 ◽  
Vol 218 ◽  
pp. 04014
Author(s):  
Yixing Jin ◽  
Peiying Wu ◽  
Cheng Lin ◽  
Yingda Wang

This study investigated the impact of emotional leadership of leaders on organizational commitment of hotel employees, as well as the mediating role of job satisfaction. The results indicate that: (1) Emotional leadership and job satisfaction have positive effects on organizational commitment. (2) Emotional leadership has a positive effect on job satisfaction. (3) Job satisfaction plays a mediating role between emotional leadership and organizational commitment.


2014 ◽  
Vol 144 ◽  
pp. 392-402 ◽  
Author(s):  
Farah Liyana Bustamam ◽  
Sze Sook Teng ◽  
Fakhrul Zaman Abdullah

2016 ◽  
Vol 15 (2) ◽  
pp. 166-183 ◽  
Author(s):  
Eunice Fay Amissah ◽  
Emmanuel Gamor ◽  
Mildred Nuong Deri ◽  
Agnes Amissah

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