Business services outsourcing by manufacturing firms

2007 ◽  
Vol 16 (6) ◽  
pp. 1147-1173 ◽  
Author(s):  
F. Merino ◽  
D. R. Rodriguez
2018 ◽  
Vol 19 (2) ◽  
pp. 192-209 ◽  
Author(s):  
Sonia Mukherjee

The article studies the impact of outsourcing services on the productivity growth of the Indian manufacturing firms. By the term services we mean different expenses on services incurred by the manufacturing firms, such as, advertising, marketing, research and development, consultancy, auditing, business services, knowledge-based services, technical, legal and other professional services (including information communication and technology services). With further expansion in newer services, a higher demand has come from the Indian manufacturing sector. With intensive usage of services in the manufacturing production process, the performance and the manufacturing can focus on the core competencies with outsourced and cheaper services from expert service provider. For this purpose, the firm-level data have been collected from the annual financial statements of the Centre for Monitoring of the Indian Economy’s Prowess database. The econometric results conclude that services have played a positive role in improving the productivity growth of the aggregate Indian manufacturing firms and at the disaggregated level, especially for industrial groups such as food, beverage and tobacco; textiles, gems and jewellery; transport; machinery; metal, rubber and plastic; leather and footwear; and chemicals, services have played a favourable role in boosting the productivity growth. JEL: D24, L80, L60


2017 ◽  
Vol 19 (1) ◽  
pp. 21-31
Author(s):  
Carlos Sanchís-Pedregosa ◽  
María-del-Mar Gonzalez-Zamora ◽  
María-José Palacín-Sánchez

Outsourcing has been identified as one of the key factors for improving companies’ financial performance. Moreover, the procurement of business services has become an important element of companies’ acquisition of external resources. However, there is a lack of evidence linking services outsourcing and performance. Limited prior literature has mostly assumed that this relationship is positive and linear. Our empirical study reveals that firms may be able to increase their performance through services outsourcing; however, this is only true up to a point, beyond which the performance decreases as a consequence of further outsourcing. Identifying the type of relationship between the variables under study is a key point to company managers formulating their service outsourcing strategies. They must be aware that there is a level of outsourcing that should not be exceeded. Future research should help managers to determine which is the most effective level of service outsourcing for their companies.


2012 ◽  
Vol 3 (4) ◽  
pp. 36-54
Author(s):  
Amit S. Rai

This essay analyzes the body politics at the center of both business services outsourcing labor (also termed affective, immaterial, or communicative labor) and the value-adding digital image in contemporary Indian media. The author uses a “media assemblage” method in this analysis, which brings together a critique of emerging forms of communicative labor, digital image technologies, and the changing capacities of the body, or affect. This paper is concept, following the critical approach methodology, and interprets findings rather than predicts them. Numerous feminist investigations analyzing the potentials within what has been designated traditionally as women’s work, have grasped affective labor with terms such as kin work and caring labor. Through an analysis of the Hindi-Bollywood film No Smoking (Kashyap, 2008), and the documentary Office Tigers (Mermin, 2006), the author explores the emergence of a digital vision in the South Asian context through pervasive processes that are “informatizing” various forms of life and work. They correlate the function of this digital vision in both business outsourcing and digital media through analyses of two key modalities: the evolving functionality of information in computer technology; and the modulation of subjectivity in the capacities of attention and sensation of value creation.


2003 ◽  
Vol 47 (1) ◽  
Author(s):  
Christian Schulz ◽  
Dietrich Soyez

Agents of Change: Conceptual considerations on the role of advanced producer services for the environmental performance of manufacturing firms. Recent development of greening in manufacturing firms has created a new market for environmental business services. Beside some reflections on the functional and spatial organization of these advanced producer services, this paper tries to conceptualize the influence of the services on the greening process of industry. Particular aspects of co-producership and interactive learning are discussed


2017 ◽  
Vol 28 (3) ◽  
pp. 476-498 ◽  
Author(s):  
Andreas Eggert ◽  
Eva Böhm ◽  
Christina Cramer

Purpose Many manufacturing firms entrust partners to provide services on their behalf. However, it is not clear whether and when firms can capture the potential value advantages of outsourcing business services. The purpose of this paper is to investigate the effects of different types of business service outsourcing on firm value. Design/methodology/approach The paper uses event study methodology to estimate the impact of business service outsourcing announcements on abnormal returns of publicly traded manufacturing companies in Europe. Findings External service outsourcing that directly affects the company’s customers leads to more favorable outcomes than internal service outsourcing. This effect is contingent on the strategic outsourcing intention, the service’s reliance on technology, and the choice of the outsourcing partner. Research limitations/implications Findings show that firm value depends critically on the service value it delivers to customers. Future research could explore further contingency variables, and investigate the role of service outsourcing networks and relationships. Practical implications The insights of this study help managers to decide why, how, and to whom they should outsource their business services, as well as how to justify their outsourcing decisions, and how to communicate them toward the financial markets. Originality/value This research sheds light on the value implications of outsourcing decisions. Two types of business service outsourcing are distinguished, namely, internal and external. Furthermore, the study enhances our understanding of a contingency perspective on service outsourcing decisions.


2010 ◽  
Vol 30 (13) ◽  
pp. 2225-2237 ◽  
Author(s):  
Fernando Merino ◽  
Diego R. Rodríguez

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