scholarly journals Communication skills and error in the intensive care unit

2007 ◽  
Vol 13 (6) ◽  
pp. 732-736 ◽  
Author(s):  
Tom W Reader ◽  
Rhona Flin ◽  
Brian H Cuthbertson
Keyword(s):  
Intensive Care Unit ◽  
Intensive Care ◽  
Communication Skills

scholarly journals A Curriculum to Enhance Resident Communication Skills During Family Conferences in the Intensive Care Unit

MedEdPORTAL ◽  
2015 ◽  
Vol 11 (1) ◽  
Author(s):  
Susan Glod ◽  
Margaret Wojnar ◽  
Margaret Kreher ◽  
M. Lynne Smith
Keyword(s):  
Intensive Care Unit ◽  
Intensive Care ◽  
Communication Skills

Communicating Serious News

2019 ◽  
pp. 135-147
Author(s):  
Michele Fiorentino ◽  
Sangeeta Lamba
Keyword(s):  
Intensive Care Unit ◽  
Intensive Care ◽  
Communication Skills ◽  
Moral Distress ◽  
Technical Skills ◽  
Effective Communication ◽  
Surgery Training ◽  
Key Points ◽  
Trauma Bay ◽  
The Impact

This chapter discusses the key points of communicating serious news to patients and their family members in the surgical settings. Surgeons deliver serious news in a variety of settings, such as the outpatient, inpatient, intensive care unit, and perioperative areas as well as the emergency trauma bay setting. Each setting presents some unique challenges and needs. We describe some of the best practices when delivering serious news to a patient in these situations. We also address the impact of these conversations on the surgeon, including coping with emotions and moral distress. Though effective communication skills are highly valued by surgeons, surgery training places less emphasis on building such skills as compared to teaching of procedural or technical skills. Therefore, some key knowledge, skills, and attitudes related to teaching effective communication skills to future surgeons are outlined.

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