The summary of exploring "student experience" as a pedagogical phenomenon and an innovative component of the UK higher school based on the author’s monographic studies have been presented in the report. The current context of the UK higher education addressing the mentioned above problem has been characterized. It has been found its complex and debatable nature. Particularly, an academic discussion is going around priority of providing academic quality before meeting students’ needs as customers. The approaches to understanding the problem of the student experience at higher school view by British experts have been identified. It has been found that a holistic approach to the student experience term consideration conditions relevance of its studying as a student journey, starting from applying procedures up to the post graduating stage at higher education establishment. The following groups of factors which have high capability to influence on unique student experience have been considered: students’ expectations about university and student life, period of transition, peers and personal networks, the degree programme, extra-curricular activities, employability and other factors. The appropriate tools for representing and recording the UK university graduates’ achievements shaped by their experience have been explored. Particularly, Higher Education Achievements Record (HEAR) has been studied in its essence.