Evaluating the impact of electronic data interchange on the ingredient supply chain of a food processing company

2002 ◽  
Vol 7 (4) ◽  
pp. 200-211 ◽  
Author(s):  
Stephen F. Owens ◽  
Reuven R. Levary
Keyword(s):  
Supply Chain ◽  
Food Processing ◽  
Electronic Data Interchange ◽  
Electronic Data ◽  
Data Interchange ◽  
The Impact

From EDI to Internet Commerce in Supply Chain Management

2002 ◽  
pp. 92-113
Author(s):  
Seng Kwong Gwee ◽  
Albert Wee Kwan Tan
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Electronic Data Interchange ◽  
Internet Commerce ◽  
Electronic Data ◽  
Chain Management ◽  
Business Partners ◽  
Data Interchange ◽  
Business To Business

This chapter provides an overview on the use of business-to-business (B2B) eCommerce by Singapore companies as a means of streamlining their procurement and transportation activities. Specifically, it addresses how Electronic Data Interchange (EDI) and Internet have proliferated in Singapore from 1990 to the present, and the efforts needed to sustain its growth. Challenges in implementing B2B eCommerce in procurement and transportation are also discussed, so that companies can avoid similar pitfalls when planning to implement these technologies with their business partners.

scholarly journals Electronic Data Interchange and Demand Forecasting Implications on Supply Chain Management Collaboration: A Customer Service Perspective

2017 ◽  
Vol 18 (2) ◽  
pp. 138
Author(s):  
Ilyas Masudin ◽  
Mohammed Sheikh Kamara
Keyword(s):  
Supply Chain ◽  
Supply Chain Management ◽  
Customer Service ◽  
Demand Forecasting ◽  
Electronic Data Interchange ◽  
Inventory Level ◽  
Electronic Data ◽  
Chain Management ◽  
Data Interchange ◽  
Good Customer Service

Customer service is a very important aspect within the supply chain. Through collaboration, the goal of each party within the supply chain is to add value to a product, in order to accelerate good customer service.  Good customer service leads to customer satisfaction and most importantly it developed customer loyalty. These are the main goal of ever firm in the supply chain, starting from raw material, production, distribution and down to the final consumer. This work is developed to investigate the impact of supply chain management collaboration activities on customer service in an inter-organizational context. This is done by examining how effective collaboration in supply chain management creating confidence and trust between vendor-customer relationships that provides benefit to both organizations; one of such benefit is improved customer service. This can be obtained through the use of Electronic Data Interchange (EDI), which ensures that products are delivered to customers faster with great accuracy, and demand forecasting and inventory management, which ensures that vendors maintain optimal inventory level so that they always have what customers want in stock. The method used in this work is by gathering information from several articles, journals and text books relating to this research work. There is a total of 49 including journals, books and articles used in this work, all of which are related to this study.

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