From EDI to Internet Commerce in Supply Chain Management

Author(s):  
Seng Kwong Gwee ◽  
Albert Wee Kwan Tan

This chapter provides an overview on the use of business-to-business (B2B) eCommerce by Singapore companies as a means of streamlining their procurement and transportation activities. Specifically, it addresses how Electronic Data Interchange (EDI) and Internet have proliferated in Singapore from 1990 to the present, and the efforts needed to sustain its growth. Challenges in implementing B2B eCommerce in procurement and transportation are also discussed, so that companies can avoid similar pitfalls when planning to implement these technologies with their business partners.

2017 ◽  
Vol 18 (2) ◽  
pp. 138
Author(s):  
Ilyas Masudin ◽  
Mohammed Sheikh Kamara

Customer service is a very important aspect within the supply chain. Through collaboration, the goal of each party within the supply chain is to add value to a product, in order to accelerate good customer service.  Good customer service leads to customer satisfaction and most importantly it developed customer loyalty. These are the main goal of ever firm in the supply chain, starting from raw material, production, distribution and down to the final consumer. This work is developed to investigate the impact of supply chain management collaboration activities on customer service in an inter-organizational context. This is done by examining how effective collaboration in supply chain management creating confidence and trust between vendor-customer relationships that provides benefit to both organizations; one of such benefit is improved customer service. This can be obtained through the use of Electronic Data Interchange (EDI), which ensures that products are delivered to customers faster with great accuracy, and demand forecasting and inventory management, which ensures that vendors maintain optimal inventory level so that they always have what customers want in stock. The method used in this work is by gathering information from several articles, journals and text books relating to this research work. There is a total of 49 including journals, books and articles used in this work, all of which are related to this study.


2021 ◽  
Author(s):  
Lia Damayanti

“ PERAN DAN FUNGSI E-BISNIS DALAM BISNIS DIGITAL”Perkembangan e-commerce tidak terlepas dari laju pertumbuhan internet, karena e-commerce berjalan melalui jaringan dan koneksi internet. Pertumbuhan pengguna internet yang sedemikian pesatnya merupakan suatu kenyataan yang membuat internet menjadi salah satu media yang efektif bagi perusahaan maupun perseorangan untuk memperkenalkan dan menjual barang atau jasa kepada konsumen dari seluruh dunia.Sebagai suatu perdagangan yang berbasis teknologi canggih, e-commerce telah mereformasi perdagangan konvesional di mana interaksi antara konsumen dan perusahaan yang sebelumnya dilakukan secara langsung menjadi interaksi yang tidak langsung. E-Commerce telah merubah paradigma bisnis klasik dengan menumbuhkan model-model interaksi antara produsen dan konsumen di dunia virtual, dengan menggunakan media value chain: pembelian secara Elektronik (Electonic Purchasing) memudahkan pembelian tanpa perlu memakan waktu lama.Industri teknologi informasi melihat kegiatan e-bisnis ini sebagai aplikasi dan penerapan dari e-business yang berkaitan dengan transaksi komersil, seperti: transfer dana elektronik , SCM (supply chain management), e-marketing, pemrosesan transaksi online (online transaction processing), serta pertukaran data elektronik (electronic data interchange/ EDI),dll.E-commerce merupakan model bisnis modern non-fice (tidak menghadirkan pelaku bisnis secara fisik), dan non sign (tidak memakai tanda tangan asli). Sistem perdagangan yang dipakai dalam e-commerce dirancang untuk menandatangani secara elektronik. Penandatanganan elektronik dirancang mulai dari saat pembelian, pemeriksaan dan pengiriman. Karena itu ketersedian informasi yang benar dan akurat mengenai konsumen dan perusahaan dalam e-commerce merupakan suatu persyaratan multak.


Author(s):  
Ade Surya Budiman

[Id]Industri manufaktur merupakan jenis industri yang bisa dikatakan mustahil bisa berjalan tanpa keberadaan dan kolaborasi dengan industri-industri manufaktur lainnya. Sebuah perusahaan manufaktur tidak bisa dikatakan berperan sebagai produsen atau sebagai konsumen saja, karena perusahaan-perusahaan itu secara umum ikut berperan dalam kegiatan hulu hingga hilir dalam sistem manufaktur. Business to Business (B2B) adalah model perniagaan yang berlaku pada industri manufaktur. Perusahaan berkolaborasi membentuk rantai pasokan (supply chain) dan bersimbiosis untuk menjamin ketersediaan bahan baku dan ketersediaan pembeli dari hasil produksi mereka. Teknologi informasi dapat berperan penting dalam masalah pengelolaan informasi antar perusahaan dalam siklus rantai pasokan. Electronic Data Interchange (EDI) merupakan sebuah mekanisme pertukaran data secara elektronis antara pembeli dan penjual didalam sebuah siklus rantai pasokan. Didalam implementasinya, EDI diterjemahkan dalam beberapa model dan bentuk yang disesuaikan dengan kebutuhan perusahaan dan partner rantai pasokannya, sehingga perlu ditemukan formulasi yang standar mengenai bagaimana EDI diterapkan secara umum di industri manufaktur global. Didalam paper ini, akan dilakukan kajian mengenai bagaimana EDI berperan dalam pengelolaan rantai pasokan di industri manufaktur beserta model EDI yang telah diterapkan. Sehingga didapatkan gambaran mengenai standarisasi dari EDI dalam industri manufaktur.[En]Manufacturing industry is a kind of industry that can be said to be impossible to run without existence and collaboration with other manufacturing industries. A manufacturing company can not be said to play a role as a producer or as a consumer, as they generally play a role in upstream to downstream activities in the manufacturing system. Business to Business (B2B) is a commercial model applicable to the manufacturing industry. The company collaborates to form a supply chain and is symbiotic to ensure the availability of raw materials and the availability of buyers from their produce. Information technology can play an important role in the problem of information management between firms in the supply chain cycle. Electronic Data Interchange (EDI) is an electronic data exchange mechanism between buyers and sellers within a supply chain cycle. In its implementation, EDI is translated into several models and forms tailored to the needs of the company and its supply chain partners, so there is a need to find a standardized formulation of how EDI is generally applied in the global manufacturing industry. In this paper, a review of how EDI will play a role in supply chain management in the manufacturing industry and the EDI model that has been implemented. So we get a picture about the standardization of EDI in the manufacturing industry.


Author(s):  
Reggie Davidrajuh

SMEs form a virtual enterprise—a short-term loose integration, to meet business opportunities; managers of SMEs are looking for a tool that could help them design the strategic model of the supply chain in which they are collaboratively involved. Though the use of e-commerce tools has a lot of potential to improve an enterprise’s collaboration efforts with other enterprises, realizing an e-commerce tool that enables collaborative supply chain design and development is not easy, as collaborating enterprises may each use a different flavor of XML, multiple technology solutions, and have different business rules. This chapter presents a methodology for developing a new e-commerce tool to assist collaborative supply chain management. By this methodology, a new tool that is affordable by the SMEs and offers improved pipeline visibility could be easily implemented.


2011 ◽  
pp. 887-907
Author(s):  
Golenur Begum Huq ◽  
Robyn Lawson

This chapter explores the utilization of a multiagent system in the field of supply chain management for electronic business. It investigates the coordination and cooperation processes, and proposes and discusses a newly developed model for an enhanced and effective cooperation process for e-business. The contribution made by this research provides a theoretical solution and model for agents that adopt the enhanced strategy for e-business. Both large organizations and SMEs will benefit by increasing and expanding their businesses globally, and by participating and sharing with business partners to achieve common goals. As a consequence, the organizations involved will each earn more profit.


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