The 5 conversations that really matter in business: transforming trust, engagement and performance at work

2015 ◽  
Vol 29 (4) ◽  
pp. 3-5
Author(s):  
Nigel Purse
Keyword(s):  
Design Methodology ◽  
Effective Leadership ◽  
Line Managers ◽  
Content Type ◽  
The World ◽  
Trusting Relationships ◽  
And Performance ◽  
Line Manager

Purpose – This paper aims to outline five conversations that leaders must hold to build trusting relationships. People’s engagement at work correlates directly with the quality of relationship they have with their line manager. Leaders need to be supported to develop their capabilities in holding conversations, but more importantly to recognize the power of authenticity. Design/methodology/approach – This paper is based on the author’s work with managers and leaders in organizations around the world. Findings – Holding authentic conversations that focus on the five areas identified will build trust which, in turn, will improve engagement and ultimately drive performance. Originality/value – Leaders are often expected to focus on visionary, decisive and driving action. This paper proposes that this is not enough; building trusting relationships must lie at the heart of effective leadership. It identifies five critical conversations that line managers as leaders must have to build trusting relationships.

Workplace innovation for better jobs and performance

2011 ◽  
Vol 60 (4) ◽  
pp. 404-415 ◽  
Author(s):  
Frank Pot
Keyword(s):  
Trade Unions ◽  
Design Methodology ◽  
Social Innovation ◽  
Evaluation Research ◽  
Quality Of Working Life ◽  
Content Type ◽  
Change Projects ◽  
Workplace Innovation ◽  
And Performance

PurposeThe purpose of this paper is to describe the need for workplace innovation policies and practices in Europe and evaluate programs that already have been developed.Design/methodology/approachThe paper describes the concept of workplace innovation and trends in society explaining its emergence. The paper then presents and discusses the results of evaluation research as far as this is available.FindingsA growing number of countries is conducting or developing some kind of programme on workplace innovation. These programmes differ in size and governance. Evaluation research shows that simultaneous improvement of performance and quality of working life is possible under certain conditions such as the participation of employees in change projects.Research limitations/implicationsConcepts and designs of evaluation research projects differ considerably. This gives new challenges for companies, trade unions, governments and researchers. In EU2020, little attention is paid to workplace innovation but there is a ray of hope in the draft integrated guidelines for employment policies and in the Flagship Initiative Innovation Union.Originality/valueSocial innovation in the workplace, or workplace innovation, is a new concept, covering to some extent new practices that appear to be relevant for organisations and governments.

scholarly journals Political ties and corporate performance: why efficiency matters?

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Rabia Najaf ◽  
Khakan Najaf
Keyword(s):  
Political Theory ◽  
Design Methodology ◽  
Corporate Performance ◽  
Political Connections ◽  
Stewardship Theory ◽  
Content Type ◽  
Political Ties ◽  
And Performance ◽  
Practical Implications

PurposeThe purpose of this paper is to examine and explain the complex interrelationships which influence the performance of politically connected firms to create value for their providers of finance and other stakeholders. In doing so, it examines the interrelationships between efficiency and delivering on corporate performance of a firm with political ties.Design/methodology/approachThe authors gathered the literature from the Scopus website. They reviewed the literature of 58 manuscripts about the efficiency and performance of politically connected firms.FindingsThe research finds that the better quality of efficiency of politically connected firms is positively related to the corporate performance of politically connected firms. The authors’ theoretical findings corroborate the political theory, agency theory, stakeholder theory, resource dependency theory and stewardship theory. These theories prove that political connections have an impact on firm performance as a politician reinforces the efficacy. To better understand the effect of political connections on solid performance due to efficiency, this study classifies various efficiencies and links them with political ties.Research limitations/implicationsSeveral avenues of research are suggested to examine further the interrelationships identified.Practical implicationsThe authors’ conceptual findings are valuable for institutional investors, policymakers and stakeholders. To sum up, all theoretical shreds of evidence prove that politically connected firms can enhance performance via efficiency.Originality/valueThe paper conceptualizes the efficiency and performance interrelationships of politically connected firms. The extant literature comparison allows an assessment of the extent to which different efficiency contexts lead to differences in performance.

Driving acquisition performance: how much integration is enough?

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Nitin Pangarkar
Keyword(s):  
Design Methodology ◽  
Small Sample ◽  
Key Factors ◽  
Acquisition Performance ◽  
Content Type ◽  
Managerial Resources ◽  
The World ◽  
And Performance ◽  
Practical Implications ◽  
Key Industry

Purpose This paper aims to develop a generalizable framework for acquisition performance. Design/methodology/approach This paper attempts to simulate a controlled experiment by examining the strategies and performance of the same acquired company under different acquirers. The inductive methodology is used to derive a generalizable framework about the key factors impacting the performance of the acquired firm. Findings This study finds that the acquired firm’s performance is better when the environment is munificent and the acquirer uses an appropriate level of integration. Several antecedents of each of these dimensions were identified. Research limitations/implications Because the inferences are based on a small sample, the study’s framework needs to be tested in other settings and possibly empirically tested in larger samples to improve its generalizability. Practical implications Every year, corporations around the world spend large sums of capital on acquisitions and significant managerial resources on integrating the acquired firms, with decidedly mixed results. The framework proposed in the paper can help managers to improve the performance of their acquisitions. Originality/value Unlike prior studies that have quantitatively analysed mixed samples of acquisitions and often arrived at inconclusive results, this study uses the inductive approach based on a few case studies to derive a framework that can be applied across industries. The framework accounts for the key industry and transaction-related contingent factors that can influence the performance of acquisitions under varied circumstances.

Managing cancer patients care during the COVID-19 outbreak: a literature investigate

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Yasemın Özyer ◽  
Safiye Yanmış
Keyword(s):  
Cancer Care ◽  
Design Methodology ◽  
Content Type ◽  
Search Terms ◽  
Current Review ◽  
The World ◽  
The Subject ◽  
New Guidelines ◽  
English Articles

PurposeThis review, which was created specifically for cancer care by reviewing the literature, was prepared to provide suggestions for determining the current difficulties in cancer care during COVID-19 outbreak and managing these difficulties. It is thought that this review can contribute to the identification of deficiencies related to the subject, to create interest in this issue in our country and in the world and to guide patients in the care during the COVID-19 pandemic process.Design/methodology/approachThe literature search was carried out using the following electronic seven databases. Search terms used included: “COVID-19”, “management of cancer care” and “cancer care”. Articles meeting the following criteria were included in the current review: articles published in English, articles published in peer-reviewed journals and articles and guidelines published in 2020, articles suggesting management of cancer care during the COVID-19 outbreak.FindingsThe findings suggest that new guidelines need to be created to assess the level of problems in cancer treatment and in hospital, to respond appropriately with the best available resources during COVID-19 outbreak.Originality/valueThis paper seeks to provide suggestions for determining the current difficulties in cancer care during COVID-19 outbreak and managing these difficulties. By doing so, it is believed the suggestions presented will contribute significantly to the quality of cancer care during COVID-19 outbreak.

Innovation and trust – the path to mastery

2014 ◽  
Vol 46 (6) ◽  
pp. 302-306 ◽  
Author(s):  
Jonne Ceserani
Keyword(s):  
Design Methodology ◽  
Innovation Performance ◽  
Structured Model ◽  
Content Type ◽  
Leadership Behaviour ◽  
The World ◽  
And Performance

Purpose – The purpose of this paper is to encourage the reader to reflect upon the consequences of leadership behaviour and the effect on innovation and performance in an organisation. Design/methodology/approach – The reader is encouraged to begin by answering five leadership questions for themselves. Some underpinning ideas are introduced with examples from the world of commerce, all within a structured model designed to encourage further reflection. Findings – The consequences of low-performing leadership as demonstrated by behaviour, intended or not, are catastrophic for innovation performance. Originality/value – This is work based upon the author's own 30 years working with organisations helping them with innovation and leadership. The source of the five leadership questions and the “love” model is unknown as they were given to me with no attributions.

Quality improvement of optically translucent parts manufactured from LS and SL

2016 ◽  
Vol 22 (1) ◽  
pp. 87-96 ◽  
Author(s):  
Mengqi Yuan ◽  
David Bourell
Keyword(s):  
Optical Properties ◽  
Quality Improvement ◽  
Layer Thickness ◽  
Design Methodology ◽  
Plate Thickness ◽  
White Light Source ◽  
Content Type ◽  
New Material ◽  
And Performance

Purpose – The purpose of this paper is to improve the quality of additive manufactured optically translucent parts by investigating the manufacturing issues, analyzing lithophane production criteria and identifying the best translucent material and additive manufacturing (AM) technology. Design/methodology/approach – Figured lithophanes were laser sintered on a 3D Systems SinterStation® HiQ™ with varying layer thickness and plate thickness. Laser sintered (LS) polyamide (PA) 12 blanks were cyanoacrylate infiltrated and polished. Optical properties and performance were compared with the original LS blanks. Lithophanes and blanks were manufactured using 3D systems stereo lithography apparatus (SLA)® Viper ™si2 station, and optical properties and lithophane performance were compared with the LS specimens. Findings – When building in the XY plane, it is optimal to sinter with the minimum layer thickness (0.076 mm) and maximum plate thickness (5 mm). Cyanoacrylate infiltration and polishing assists in reducing the LS PA 12 plate surface roughness, but polishing does not affect the lithophane performance. The best LS candidate should have an absorption coefficient of 0.5/mm using a white light source. Improved resolution but reduced contrast was observed on stereolithography (SL) specimens compared to LS parts. Research limitations/implications – Transmittance experiments were performed on three SL parts which was not sufficient for optical property calculation. Limited literature was found for new material exploration. Originality/value – It is the first effort to study systematically quality improvement issues of LS PA optically translucent parts. A comparison is made of optical performance between parts made using LS and SL.

Devolving people management to the line

2015 ◽  
Vol 44 (6) ◽  
pp. 847-865 ◽  
Author(s):  
Hugh Bainbridge
Keyword(s):  
Performance Appraisals ◽  
Management Effectiveness ◽  
Job Descriptions ◽  
Line Managers ◽  
Content Type ◽  
Strategic Integration ◽  
Line Manager ◽  
Manager Training ◽  
Hr Function

Purpose – The purpose of this paper is to focus on the different rationales for devolving people management responsibilities to the line and examine their consequences for the HR function and HR’s interactions with line managers and employees. Design/methodology/approach – A model was developed and tested that describes how the rationale for devolving people management to the line influences the HR function, HR’s interactions with line managers and the quality of people management. Survey data were collected from 446 managers who reported that their organisations had devolved people management to the line. Findings – Results indicate that devolution rationales are associated with distinct changes to the HR function’s strategic integration and size. These changes in the HR function are in turn associated with utilisation of line manager focused HR practices, HR’s business partner orientation and people management effectiveness. Practical implications – The HR function should consider changes that refine job descriptions to include a clear statement of people management responsibilities, ensure performance appraisals incorporate an assessment of people management effectiveness and prioritise line manager training and rewards in an environment where line managers may be less than enthusiastic about their newly acquired people management responsibilities. Originality/value – The study contributes to the devolution literature by outlining how the effects of devolution are tied to the rationale underlying devolution efforts. It suggests that the tendency to conceptualise devolution without reference to the reason why it is pursued may be contributing to the controversy over its consequences.

Sustainable business-and-industry foodservice

2015 ◽  
Vol 27 (4) ◽  
pp. 648-669 ◽  
Author(s):  
Soyoung Kim ◽  
Jihyun Yoon ◽  
Joongwon Shin
Keyword(s):  
Sustainable Development ◽  
Willingness To Pay ◽  
Design Methodology ◽  
Online Survey ◽  
Environmental Crisis ◽  
Sustainable Business ◽  
Content Type ◽  
Starting Point ◽  
The World

Purpose This study aimed to investigate consumers’ perception on sustainable business-and-industry (B&I) foodservice and their willingness to pay a premium for it. Design/methodology/approach An online survey was conducted. Among the 978 respondents, a total of 548 respondents who used B&I foodservice equal to or more than five times a month on an average were included for analyses. Findings The result revealed that consumers tended to perceive the concept of sustainability as “equivalent to (32 per cent) or beyond (28 per cent) being green or eco-friendly”. Consumers appeared to perceive the need for and the quality of sustainable B&I foodservice highly, but their awareness was comparatively low. Consumers’ awareness was significantly different across all demographic and food-related lifestyle variables. However, significant differences in the need and perceived quality were found only among food-related lifestyle variables. The result also indicated that 66 per cent of consumers were willing to pay a premium average of USD 0.72, 21 per cent of the reference meal price (USD 3.53) proposed in the survey. Consumers’ gender and eco-friendly dietary lifestyles were the significant determinants in predicting consumers’ willingness to pay a premium. Originality/value With concerns over environmental crisis, sustainable development has been a mainstream agenda across the world. However, the issue of sustainable development appears to be relatively overlooked in the field of foodservice research. This study is meaningful, in that it calls attention to the importance and potential of realizing sustainable foodservice and provides a starting point in relevant researches.

How Phillips saw the light

2020 ◽  
Vol 36 (8) ◽  
pp. 29-31
Keyword(s):  
Design Methodology ◽  
Reading Time ◽  
Daily Basis ◽  
Business World ◽  
Content Type ◽  
Freak Show ◽  
The World ◽  
Pertinent Information ◽  
The One ◽  
Practical Implications

Purpose Reviews the latest management developments across the globe and pinpoints practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings The problem with developing a reputation of being something of an oracle in the business world is that all of a sudden, everyone expects you to pull off the trick of interpreting the future on a daily basis. Like a freak show circus act or one-hit wonder pop singer, people expect you to perform when they see you, and they expect you to perform the thing that made you famous, even if it is the one thing in the world you don’t want to do. And when you fail to deliver on these heightened expectations, you are dismissed as a one trick pony, however good that trick is in the first place. Originality/value The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Creating a growth mindset

2017 ◽  
Vol 16 (4) ◽  
pp. 155-160
Author(s):  
Ian Johnston
Keyword(s):  
Case Studies ◽  
Design Methodology ◽  
Growth Mindset ◽  
Cultural Space ◽  
Content Type ◽  
Fixed Mindset ◽  
And Performance

Purpose This paper aims to show that everything a business does is fundamentally reliant on its culture. Culture determines how successful a strategy is and whether that strategy can be executed. If the culture in a business is out of alignment, it is imperative to change it. This paper examines how HR professionals can take ownership of this cultural space and help to create a growth mindset throughout the organisation. Design/methodology/approach The paper is based on experience gained through working with several large organisations to transform their people culture and performance by embracing a growth mindset and to help their HR leadership become the early champions of change, thus ensuring the process was successfully delivered. The paper includes case studies of two organisations where successful cultural shaping delivered improved results. Findings Companies with a growth mindset will outperform those with a fixed mindset. Changing mindsets is not overly complex, but it requires flawless implementation with the HR leaders at the forefront. Originality/value As Lou Gerstner, who turned around the computing giant IBM, said “I finally realised that culture is not part of the game, it is the game”. By understanding how individual mindsets impact culture, HR professionals can own and drive their organisation’s culture-shaping efforts.

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