Study on the knowledge management and its performance evaluation system of enterprises based on the service value chain

2011 ◽  
Author(s):  
Na Song ◽  
Honglan Wen
Keyword(s):  
Knowledge Management ◽  
Performance Evaluation ◽  
Value Chain ◽  
Evaluation System ◽  
Performance Evaluation System ◽  
Service Value

Performance Evaluation System of Software Enterprise Knowledge Management Based on Fuzzy Evaluation

2014 ◽  
Vol 687-691 ◽  
pp. 4990-4995 ◽  
Author(s):  
Li Jun Wang
Keyword(s):  
Knowledge Management ◽  
Performance Evaluation ◽  
Index System ◽  
Evaluation System ◽  
Evaluation Method ◽  
National Literature ◽  
Fuzzy Evaluation ◽  
Management Performance ◽  
Performance Evaluation System ◽  
Software Enterprise

Based on analysis of domestic and national literature, the related theory of enterprise knowledge management performance evaluation and methods of knowledge management performance evaluation has been summarized and compared. Combining with the characteristics of enterprises, the model and method of software enterprise knowledge management performance evaluation has been confirmed. Through surveying to related experts, index system of software enterprise knowledge management performance evaluation has been structured which applies in fuzzy evaluation method, it’s able to apply in software enterprise knowledge management performance evaluation.

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