Research on Airline Service Quality Evaluation Strategy from the Perspective of Customers

2021 ◽  
Author(s):  
Yu Li
Keyword(s):  
Service Quality ◽  
Quality Evaluation ◽  
Evaluation Strategy ◽  
Service Quality Evaluation

scholarly journals A dynamic multi-dimension trust model for information service quality evaluation

2021 ◽  
Vol 187 ◽  
pp. 601-606
Author(s):  
Zhicheng Xu ◽  
Xiang Li ◽  
Wanyin Xiong ◽  
Qixiao Lin ◽  
Jian Mao
Keyword(s):  
Service Quality ◽  
Quality Evaluation ◽  
Information Service ◽  
Trust Model ◽  
Service Quality Evaluation
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