The implementation and usage of information and communication technology (ICT) in library functions and facilities has revolutionized the way people use information and librarians perform their work. As a result of the advent of social media, the world's knowledge outlook has changed significantly, resulting in the sharing of thoughts, emotions, images, and videos as resources. A library is worth considering; it is a key to learning, a foundation for long-term mastery of information, and it promotes independent decision-making. The use of social media in library activities has enticed a significant number of users, but it has also challenged libraries to modernize their service delivery. Facebook, Twitter, Wikis, WhatsApp, MySpace, and LinkedIn facilitate community courses, collaboration, and information sharing. As a consequence, it is vital for libraries to consider and prioritize their users' needs.