Social Media Can Revolutionise Health Care Provider-Patient Relationship

Purpose: The purpose of the study was to explore experiences of Marshallese adults related to diabetes self-care behaviors during the COVID-19 pandemic. Methods: A qualitative descriptive design was utilized to understand participants’ diabetes self-care behaviors during the pandemic. Nine focus groups with 53 participants were held via videoconference and conducted in English, Marshallese, or a mixture of both languages. A priori codes based on diabetes self-care behaviors provided a framework for analyzing and summarizing participant experiences. Results: Both increases and decreases in healthy eating and exercise were described, with improvements in health behaviors attributed to health education messaging via social media. Participants reported increased stress and difficulty monitoring and managing glucose. Difficulty obtaining medication and difficulty seeing their health care provider regularly was reported and attributed to health care provider availability and lack of insurance due to job loss. Conclusions: The study provides significant insight into the reach of health education campaigns via social media and provides important information about the reasons for delays in care, which extend beyond fear of contracting COVID-19 to structural issues.

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Promising Interventions to Prevent Liver Cancer in Idaho

Health Promotion Practice ◽

10.1177/15248399211057154 ◽

2021 ◽

pp. 152483992110571

Author(s):

Behnoosh Momin ◽

Danielle Nielsen ◽

Spencer Schaff ◽

Jennifer L. Mezzo ◽

Charlene Cariou

Keyword(s):

Health Care ◽

Social Media ◽

Liver Cancer ◽

Hepatitis B ◽

Health Care Provider ◽

Health Care Providers ◽

Care Provider ◽

Hepatitis B Vaccination ◽

Care Providers ◽

The Social

Introduction: The Idaho Comprehensive Cancer Control Program (ICCCP) collaborated with the Idaho Immunization Program (IIP) to plan and implement activities to increase knowledge and awareness of liver cancer prevention through tailored hepatitis B immunization messaging to the Idaho community and health care providers. Purpose and Objectives: In this article, we report findings from an evaluation of these activities. Interventions Approach: The two programs implemented liver cancer prevention activities between May 2017 and December 2017; strategies included a social media vaccination awareness campaign and health care provider education. Evaluation Methods: Facebook Insights was used to report, and descriptive statistics were used to analyze, data from the social media campaign. Descriptive statistics were used to analyze data collected from a retrospective pre–post survey for the health care provider presentations and paired t-tests were conducted to detect differences between pre- and postexposure. Results: For the social media campaign, ICCCP and IIP posted a total of 32 liver cancer and hepatitis B vaccination posts on their respective Facebook pages, which reached 42,804 unique users. For the health care provider presentations, there was a statistically significant increase in awareness, knowledge, ability, and intention among health care providers. Implications for Public Health: Our evaluation serves as an example of how public health social media can reach consumers and how educating providers can raise awareness on the importance of hepatitis B vaccination as a means of preventing liver cancer.

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Cue the Doctor: An Online Experiment to Understand the Factors Affecting Physician Credibility on Twitter When Sharing Health Information (Preprint)

10.2196/preprints.34525 ◽

2021 ◽

Author(s):

DaJuan Ferrell ◽

Celeste Campos-Castillo

Keyword(s):

Health Care ◽

Social Media ◽

Social Context ◽

Health Care Provider ◽

Care Provider ◽

Information Seeking ◽

Factors Affecting ◽

The Public ◽

The Social ◽

Health Advice

BACKGROUND Largely absent from research on how users appraise the credibility of professionals as sources for the information they find on social media is work investigating factors shaping credibility within a specific profession, such as physicians. OBJECTIVE We address debates about how physicians should use social media by comparing how a formal and casual appearance on a profile picture influences their credibility. Using prominence-interpretation theory, we posit an effect of a formal appearance on credibility conditional users’ social context, specifically whether they have a regular health care provider. METHODS For this experiment, we recruited 205 social media users using Amazon.com’s Mechanical Turk. We asked participants if they had a regular health care provider and then randomly assigned them to read one of three Twitter posts that varied only in the profile picture of the physician offering health advice. Next, we tasked participants with assessing the credibility of the physician and their likelihood of engaging with the tweet and the physician on Twitter. We used path analysis to assess whether participants having a regular health care provider impacted how the profile picture affected their ratings of physician’s credibility and their likelihood to engage with the tweet and physician on Twitter. RESULTS We found that the profile picture of a physician posting health advice in either formal or casual attire did not elicit significant differences in credibility, with ratings comparable to having no profile image. Among participants assigned the formal appearance condition, those with a regular provider rated the physician higher on a credibility than those without, which led to stronger intentions to engage with the tweet and physician. CONCLUSIONS The findings add to existing research by showing how the social context of information seeking on social media shapes the credibility of a specific professional. Practical implications for professionals engaging with the public on social media and combating false information include moving past debates about casual versus formal appearances and toward identifying ways to segment audiences.

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Trust in the health-care provider-patient relationship: a systematic mapping review of the evidence base

International Journal for Quality in Health Care ◽

10.1093/intqhc/mzt063 ◽

2013 ◽

Vol 25 (6) ◽

pp. 682-688 ◽

Cited By ~ 51

Author(s):

N. Brennan ◽

R. Barnes ◽

M. Calnan ◽

O. Corrigan ◽

P. Dieppe ◽

...

Keyword(s):

Health Care ◽

Health Care Provider ◽

Care Provider ◽

Evidence Base ◽

Patient Relationship ◽

Systematic Mapping ◽

Mapping Review ◽

Systematic Mapping Review

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Factors Impacting the Decision of an Individual With Lynch Syndrome to Terminate a Health Care Provider Relationship

Journal of Patient Experience ◽

10.1177/23743735211008755 ◽

2021 ◽

Vol 8 ◽

pp. 237437352110087

Author(s):

Erin M Broughel ◽

Kelsey Hennig ◽

Rebecca Chu ◽

Wendy M Parker ◽

Lisa Campo-Engelstein ◽

...

Keyword(s):

Health Care ◽

Social Media ◽

Lynch Syndrome ◽

Health Care Provider ◽

Care Provider ◽

Cancer Syndrome ◽

Online Surveys ◽

Social Media Data ◽

Specific Care ◽

Media Data

Lynch syndrome (LS) is a genetic cancer syndrome that puts affected individuals at a significantly higher risk of developing multiple cancers. Participants (n = 57) were recruited through social media. Data were collected through online surveys and phone interviews; the interview data (n = 55) were analyzed to identify provider terminations and the factors that motivated these decisions. Results indicate that individuals with LS terminated their patient–provider relationships due to lack of provider LS knowledge, poor interactions, or a combination of both factors. Findings from this study suggest a need for better interactions between LS patients and providers and increased knowledge of LS-specific care.

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