A PATH ANALYTIC MODEL OF QUALITY PRACTICES, QUALITY PERFORMANCE, AND BUSINESS PERFORMANCE

2009 ◽  
Vol 10 (4) ◽  
pp. 494-513 ◽  
Author(s):  
BRIAN FYNES ◽  
CHRIS VOSS
2017 ◽  
Vol 24 (2) ◽  
pp. 511-535 ◽  
Author(s):  
Vishal Singh Patyal ◽  
Maddulety Koilakuntla

Purpose The purpose of this paper is to explore the relationship between quality management (QM) and performance, specifically how the infrastructure and core QM practices affect quality and business performance, in Indian manufacturing organizations. Design/methodology/approach In this study, the empirical data were drawn from 262 manufacturing organizations in India. The research model was tested using the structural equation modeling technique. Findings The findings of the empirical study revealed that infrastructure QM practices have a positive effect on core QM practices and indirectly on quality performance, whereas, core QM practices have a positive effect on quality performance. Also, quality performance has a positive effect on business performance. Research limitations/implications This study considered QM from two dimensions (infrastructure and core quality practices), the study further contributes to the understanding of the different roles played by diverse QM dimensions in determining business performance in terms of increased return on investment, shareholder and stakeholder value. Practical implications The study showed that infrastructure quality practices support the application of core quality practices. Therefore, managers must develop and maintain their organization’s quality system and sufficient resources need to be allocated to both types of practices in order to achieve the superior business performance. Originality/value This study considers both total quality management and Six Sigma practices for defining a new set of infrastructure and core QM practices in Indian manufacturing organizations.


2002 ◽  
Vol 22 (6) ◽  
pp. 589-613 ◽  
Author(s):  
Brian Fynes ◽  
Chris Voss

This paper contributes to, and links the areas of quality management and buyer‐supplier relationships. In doing so, we seek to address two broad research questions. To what extent do quality practices impact upon the various dimensions of quality performance, manufacturing performance and, in turn, business performance? To what extent is the relationship between quality practices and quality performance contingent upon the nature of buyer‐supplier relationships? To address these questions, we developed a path model incorporating quality practices, design quality, conformance quality, external quality‐in‐use, product cost, time‐to‐market, customer satisfaction, business performance and buyer‐seller relationships. The model was tested with data collected from 200 suppliers in the electronics sector in the Republic of Ireland. Data analysis of the data indicated considerable support for the conceptual model.


2011 ◽  
Vol 11 (4) ◽  
pp. 9 ◽  
Author(s):  
Osita C. Nwachukwu

This study used data from 100 small business firms to examine a path analytic model of the relationships among CEO locus of control, futurity in strategy-making, structural differentiation, and economic performance. We found that the paths from CEO locus of control to structural differentiation and structural differentiation to performance were significant. We also found that when the effects were decomposed into their indirect components, the relationship between strategic futurity and performance reached significance.


Author(s):  
Anish Yousaf ◽  
Anil Gupta

This chapter empirically examines the importance of involvement in accurate sponsor identification in Indian Premier League (IPL) and explores the involvement differences between gender characteristics. The study aims to: (1) validate Kyle et al. (2004) involvement scale in context of IPL, (2) examine involvement differences according to gender characteristics, and (3) explore the impact of individuals' involvement on their ability to recall sponsors. Findings of the study reveal that involvement differences do exist among gender characteristics and individuals' levels of involvement significantly impact their ability to recall sponsors, as it was found that highly involved individuals recall more sponsors. These findings have implications for marketers investing in sponsorship-linked marketing in emerging economies.


2019 ◽  
Vol 119 (7) ◽  
pp. 1150-1159 ◽  
Author(s):  
Darcy A. Freedman ◽  
Bethany A. Bell ◽  
Jill K. Clark ◽  
Patricia A. Sharpe ◽  
Erika S. Trapl ◽  
...  

Sign in / Sign up

Export Citation Format

Share Document