scholarly journals Success Factors and Benefits of Six Sigma Implementation in Hospitals: A Systematic Review

2019 ◽  
Vol 1 (2) ◽  
pp. 1 ◽  
Author(s):  
Rashid M. Alhamali

This review explores critical success factors of Six Sigma implementation in hospitals and identifies the benefits. Data sources and Methodology: Prior studies on Six Sigma (SS) totaling 100 were selected from more than 100 journals. These studies came from numerous databases and are classified based on the year of publication. Journal names with corresponding number of papers selected are reported. The review reveals 25 critical success factors (CSF) necessary in the implementation of Six Sigma, encompassing numerous aspects of an organization such as managerial, statistical, and technical aspects. Twenty benefits derived from SS’s implementation are identified, including various improvements in terms of the organizations’ processes, financial performance, and quality of service. The success of Six Sigma implementation depends on several critical factors, some of which are best considered before its introduction, while others must be addressed during the process itself. Other factors are external and should be considered during and after its implementation. Not all Six Sigma initiatives are successful nor result in great benefits. Therefore, organizations must analyze their need for Six Sigma projects and base their decisions on the availability/presence of the CSF. Organizations, including hospitals, can gain numerous benefits from Six Sigma implementation but must first evaluate Six Sigma’s introduction and implementation against their abilities to achieve desired outcomes.

2016 ◽  
Vol 35 (4) ◽  
pp. 448-463 ◽  
Author(s):  
Athanassios Mihiotis ◽  
Niki Argirou

Purpose – The purpose of this paper is to present coaching opportunities and applications in the workplace as well as to point out that organizations that want to leverage the benefits of coaching must be mature enough to have certain processes and practices in place. A further purpose of this paper is to gain some insight regarding several critical success factors are not well understood by organizations and to identify possible areas for improvement for them. Design/methodology/approach – The authors first presents the environment in which coaching was developed, from which disciplines was it affected, and how it was shaped into its current form. Then the authors focus on coaching used as a business development tool and critical factors that play an important role in the effectiveness of coaching from the organizations’ side are presented. The paper ends with some qualitative conclusions. Findings – The value that organizations realize form coaching is proportional to the quality of coaching delivered. Organizations that invest in quality coaches, have, themselves, a clear understanding of what coaching really is and actively support coaching initiatives at every aspect of coaching’s procedure, can reap the greatest benefits from it. Originality/value – Several studies have been conducted to determine the organization-dependent factors that affect coaching and the quality of the result. However, do date it has not been highlighted that organizations that want to leverage the benefits of coaching must be mature enough to have certain processes and practices in place. Furthermore, possible areas for improvement for companies are identified regarding several critical success factors that are not well understood by them.


Author(s):  
Amer Al-Mukahal

Purpose: This study aims at determining and understanding the critical success factors in order to apply the six sigma methodology in construction organizations to ensure reaching a higher level of construction organizations' output. The main purpose is divided into the following secondary objectives:-          Determining the effect of each of the critical success factors (management support, project selection and execution of six-sigma) in the success of the application of six-sigma methodology in construction organizations.-          Determining the effect of critical success factors altogether (support management, project selection and execution of six-sigma) on the quality of construction organizations' output.Research Methodology:This study used the quantitative (descriptive analytical)  method through using practical method for the purpose of collecting and analyzing information, and testing hypotheses.Research limitation: Human limit: It is represented by workers in Jordanian construction organizations.-          Place limit: Jordanian construction organizations in the capital city of Amman.-          Time limit: The period of time it took to accomplish the study (7-9/2020).-          literature limit: To determine the variables of critical success factors, the researcher referred to previous studies (Bhaji & Antony, 2001), (Goldstein, 2001), (Kwak & Anbari, 2006), (Hakeem Khan, 2005), (Urdhwareshe, 2004), (Buch & Tolentins, 2006), (Martins et al., 2006), (Coronel et al., 2009), (Johnson & Cale twohill, 2008), (Shahin, 2010), (Brun, 2010), (Gosnik & Vujicaherzog, 2010), (Zailani & Sasthriya, 2011), (Padhy & Sahu, 2011), (Kanjanpanykom & Kungvol, 2011).Originality/ value of the study:This study helps in finding out the factors of success in the application of six-sigma methodology, and how much they affect the quality of construction organizations' output. This will help find out the level of quality of construction project's output in terms of speed, cost and precision in results, which will help the improvement mechanism. This in turn will help the construction organization produce high-quality output, which will help the construction organization achieve competitive advantage, and lead to its continuity to work, thus the continuity of organizations, which have vertical association with the construction organization in work too, and this will lead to turning the wheels of the national economyFindings:        Results of Statistical Analysis indicate that the relative importance of critical success factors in applying the approach of six sigma in a middle level of importance. Whereas, the arithmetic averages have ranged between (2.77-3.58). Moreover, Results of Statistical Analysis of this study indicate a positive impact on the outcomes of construction organizations for combined critical success factors which are; Senior Management support Factor, Project Selection, Implementation factor of six sigma. Furthermore, Results of Statistical Analysis indicate a positive impact of applying six sigma approach on the quality of the outcomes of construction organizations.    Key Words: critical success factors, six sigma approach, management in quality assurance in construction projects


Author(s):  
Fernando Forcellini ◽  
Milton Pereira ◽  
Helio Aisenberg Ferenhof ◽  
Arthur Boeing Ribeiro

2015 ◽  
Vol 6 (4) ◽  
pp. 339-348 ◽  
Author(s):  
Fairul Anwar Abu Bakar ◽  
Khairanum Subari ◽  
Mohd Amran Mohd Daril

Purpose – The purpose of this paper is to review and gather the latest critical success factors (CSF) of Lean Six Sigma (LSS) deployment and implementation into a comprehensive list of factors. Design/methodology/approach – The approach taken by authors in this study was to analyze the latest literature review starting 2010 onwards and focus on CSFs of LSS (not dedicated as Lean or Six Sigma) by excluding other improvement methodologies or initiatives, e.g. Lean, Six Sigma, TQM, TRIZ etc. Findings – Five significant CSFs were identified (initially 97 CSFs listed from 13 papers) out of nine groups/headers listed in clustering analysis using Affinity Diagram tool and new headers mapping. Practical implications – Most of the organisations were aware of the success story on LSS, but did not scrutinize or consider its CSFs. By knowing the outcome of this paper, it can help open eyes regarding readiness before implementing LSS. Originality/value – At the end of this paper, the authors tried to cluster the CSFs similarities that could intentionally provide the guidelines and references to industries/companies for successful deployment and implementation of LSS in future endeavours.


2018 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Mrigendra Nath Mishra

Purpose The purpose of this paper is analysis of Green and Lean Six Sigma, based on the success factors in its use through a well thought-out literature review, is being planned; a framework has been integrated in a productive manner with the Green and Lean and Six Sigma methods so as to incorporate and actualize the execution. Design/methodology/approach The methodology consists of comparative investigation of Green, Lean management and Six Sigma using open written work, essential analysis at data and master experience of the researchers. To achieve this goal, a significant review of the existing literature of the subject area has been done to prepare a framework in view of the critical success factors. A study was arranged and flowed survey from various businesses utilizing John’s Macintosh Project (JMP) statistical software. Findings The paper establishes the distinguishing proof of five success factors with their situational importance and shows that the integrated Green and Lean Six Sigma can drive the organizations to optimize their resources and cost of services or productions. Practical implications A Green and Lean Six Sigma organization would take profits by the use of the proposed framework in an alternate extent of organizations should be dynamic. The organizations should assess their shortcomings and qualities, set needs and perceive objectives for fruitful implementation. Originality/value Suggestions are being made regarding thoughts and methods that would constitute a Green and Lean Six Sigma organization. The suggested framework compare the method for improvements that may occur in organizations while implementation of the Green and Lean management or Six Sigma.


2008 ◽  
Vol 9 (2) ◽  
pp. 39-56 ◽  
Author(s):  
Ma Yi‐zhong ◽  
Yue Gang ◽  
Wang Li‐lin ◽  
Sangbok Ree

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