Implementation of Lean Management in a Multi-Specialist Hospital in Poland and the Analysis of Waste

At the beginning of the 21st century, Lean Management (LM) tools were introduced into the healthcare sector around the world. In Poland, there are still few LM implementations, and they are not of a comprehensive nature. The aim of this article is to present the application of the LM concept in a hospital in Poland as a tool for the identification and analysis of waste and its impact on the process of organizing the provision of medical services on the example of improvements in the process of patient admission. In the period from 1 July 2019 to 31 December 2019, a project of LM implementation was carried out at the Provincial Specialist Hospital in Wroclaw. The project was based on the method of value-stream mapping and 5Why. Standardized interviews (before and after the project) were conducted with people from the hospital management and middle-level managers. The implementation of LM tools resulted in the identification of a number of wastes, which have been divided into groups. The most important waste was paper medical documentation. Its change to an electronic form allowed for a better use of human capital resources; savings included 2.3 nursing positions and 1.09 medical staff positions.

Application of Data Mining in Effect Evaluation of Lean Management

Quantitative evaluation is an important part of enterprise diagnosis, which promotes the scientific and modern management of enterprises. At present, the existing enterprise management evaluation methods cannot complete the mining of enterprise index data, which leads to large error and low significance coefficient in enterprise management evaluation. Therefore, the application of data mining in enterprise lean management effect evaluation is put forward. The process and main functions of data mining are analyzed; data mining algorithm is used to establish the evaluation index system of lean management effect and calculate the index weight. Using the association rules method in data mining, according to the parameters of enterprise lean management level evaluation index and weight value, through the fuzzy set transformation idea, the fuzzy boundary of each index and factor is described by the membership degree, the fuzzy judgment matrix is constructed, and the final evaluation result is obtained by multilayer compound calculation. Experimental results show that this study has a high significance coefficient, and the proposed evaluation method of enterprise lean management effect has ideal accuracy and short time consumption. In practical application, the cumulative contribution rate is higher and has higher stability.

Internship Program Management Information System with Lean Management

Internship program intends to empower students with real-world knowledge, skills, and desirable attitudes by allowing them to gain hands-on experience. This study focuses on implementing lean management principles in developing a web-based information system that manages the data and processes undertaken by the students in their internship program. The system was developed using the Rapid Application Development (RAD) model which was divided into four main modules. These modules are for monitoring and supervision of the internship program. The system will help the coordinators to manage documents, the supervisor to give grades, the students to create a journal that will monitor progress, and the administrator to manage the system. To determine if the developed system is efficient and functional, trials were conducted utilizing test scenarios, test cases, and comparison table. The developed system was evaluated using a survey questionnaire based on ISO 25010 software quality model as to Product Quality. It obtained an overall mean of 4.32 with a standard deviation value of 0.666. This validates that the objectives of the study were met and achieved. Moreover, the system was able to reduce the cost and time spent from the previous process, which proves that it successfully integrated lean management principle in its design.

Teaching Circular Economy and Lean Management in a Learning Factory

Traditionally, industries followed a linear process of resources consumption: taking raw materials from nature, transforming them into products, and selling them to consumers (who discarded them when they were no longer useful). Nowadays, due to the sustainable development concerns, there is an increasing awareness on the society for reuse, repair, recycling, and remanufacturing to avoid resource depletion and achieve waste reduction. Following this idea, with the aim to train students and practitioners in lean manufacturing and circular economy concepts and tools, a learning process organized in three sequential phases was developed, starting with the manufacture of a toy car (25 kg and over 100 pieces) using a traditional push system, then reengineering the process to implement pull system and lean manufacturing concepts, and finally, considering a circular economy pull system through the reuse and recycling of parts and components. In this way, the importance of reducing waste in manufacturing and the reduction in the use of raw materials by considering the 3Rs is highlighted.

INTERNATIONALISATION OF HIGHER EDUCATION BASED ON LEAN MANAGEMENT PRINCIPLES: CASE STUDY OF JAGIELLONIAN UNIVERSITY

The paper deals with the phenomenon of lean management in higher education analyzed within the context of internationalisation process in Polish higher education as a means of ensuring inclusive global higher education space. Lean management is looked upon as one of the 21st century models of university management transplanted from the sphere of private enterprises and business companies’ management. The empirical analysis has been conducted with the use of statistical data provided by the official website of Jagiellonian University, Krakow, Republic of Poland. The data have been collected in accordance with the following internationalisation process indicators: amount of bilateral Memoranda of Understanding; Inbound Mobility: number of foreign students who have completed the full cycle bachelor's / master's degree; Inbound Mobility: number of foreign students who have completed the full cycle PhD’s degree; Inbound Mobility: participation in Quin Jadwiga Fund granting schemes; Inbound Mobility: participation in Erasmus / Erasmus+ Programme; Outbound Mobility: participation in Erasmus / Erasmus+ Programme; number of outbound mobile students in accordance with bilateral agreements; number of inbound mobile students in accordance with bilateral agreements; number of outbound mobile staff in accordance with bilateral agreements; number of inbound mobile staff in accordance with bilateral agreements. The collected data have shown gradual increase of internationalisation process indicators and allowed concluding that the introduction and support of lean management principles in higher education promotes the intensification of the internationalisation process.