Coaching: from challenge to opportunity

2016 ◽  
Vol 35 (4) ◽  
pp. 448-463 ◽  
Author(s):  
Athanassios Mihiotis ◽  
Niki Argirou
Keyword(s):  
Design Methodology ◽  
Critical Success Factors ◽  
Success Factors ◽  
Clear Understanding ◽  
Critical Factors ◽  
Current Form ◽  
Content Type ◽  
Critical Success ◽  
Development Tool

Purpose – The purpose of this paper is to present coaching opportunities and applications in the workplace as well as to point out that organizations that want to leverage the benefits of coaching must be mature enough to have certain processes and practices in place. A further purpose of this paper is to gain some insight regarding several critical success factors are not well understood by organizations and to identify possible areas for improvement for them. Design/methodology/approach – The authors first presents the environment in which coaching was developed, from which disciplines was it affected, and how it was shaped into its current form. Then the authors focus on coaching used as a business development tool and critical factors that play an important role in the effectiveness of coaching from the organizations’ side are presented. The paper ends with some qualitative conclusions. Findings – The value that organizations realize form coaching is proportional to the quality of coaching delivered. Organizations that invest in quality coaches, have, themselves, a clear understanding of what coaching really is and actively support coaching initiatives at every aspect of coaching’s procedure, can reap the greatest benefits from it. Originality/value – Several studies have been conducted to determine the organization-dependent factors that affect coaching and the quality of the result. However, do date it has not been highlighted that organizations that want to leverage the benefits of coaching must be mature enough to have certain processes and practices in place. Furthermore, possible areas for improvement for companies are identified regarding several critical success factors that are not well understood by them.

Key critical success factors of BPM implementation: a theoretical and practical view

2019 ◽  
Vol 26 (1) ◽  
pp. 239-256 ◽  
Author(s):  
Bruna Kaziano do Amaral Castro ◽  
Aline Dresch ◽  
Douglas Rafael Veit
Keyword(s):  
Design Methodology ◽  
Business Process Management ◽  
Critical Success Factors ◽  
Success Factors ◽  
Process Management ◽  
Practical Experience ◽  
Bibliographic Database ◽  
Critical Factors ◽  
Content Type ◽  
Critical Success

Purpose The purpose of this paper is to identify the key critical factors that affect the success of Business Process Management (BPM) implementations, considering the literature and experts practical experience. Design/methodology/approach A systematic literature review (SLR) was conducted, and 25 articles from 12 different countries were selected and analyzed. In addition, through a survey, 113 BPM experts were consulted in order to assist in the evaluation of critical success factors (CSFs) initially identified in the bibliography. Findings All CSFs identified in the literature were accepted as real critical factors according to the tacit knowledge of the experts. Thus, the factors identified in the literature and approved to a large extent by the experts can serve as a basis for organizations and professionals who want to implement BPM to know of their existence, to relate to them, to control them and thus to potentiate the success of the implementation. Originality/value The construction of the theoretical framework based on SLR on BPM is a contribution to the bibliographic database. Another contribution is the identification and synthesis of the CSFs most cited by different authors from 12 different countries and its analysis by professionals on BPM.

A review on the identification of total productive maintenance critical success factors for effective implementation in the manufacturing sector

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Sudhir Chaurey ◽  
Shyamkumar D. Kalpande ◽  
R.C. Gupta ◽  
Lalit K. Toke
Keyword(s):  
Literature Review ◽  
Critical Success Factors ◽  
Success Factors ◽  
Manufacturing Sector ◽  
Successful Implementation ◽  
Critical Factors ◽  
Total Productive Maintenance ◽  
Content Type ◽  
Effective Implementation ◽  
Critical Success

PurposeThe purpose of this paper is to carry out the literature search on manufacturing organizations and total productive maintenance (TPM). This research aims at studying TPM attributes and barriers in line with the TPM framework for effective implementation of TPM. This study identifies the barriers in TPM implementation and the critical success factors (CSFs) for effective TPM implementation.Design/methodology/approachIn this manuscript, the study of TPM in the manufacturing sector has been considered a broad area of the research and emphasis on the TPM literature review, which primarily relates to the contribution of manufacturing sector and employment availability. Next sections covers TPM history, importance, justification, pillars, obstacles and TPM implementation procedure and models. Thereafter author identified the gaps in existing literature.FindingsThe existing literature shows that very few TPM implementation models are available for the manufacturing sector. The study also found that there is no systematically conducted large-scale empirical research which deals with TPM implementation. In order to bridge this gap, an investigation into the successful implementation of TPM in is truly needed. The finding of the literature shows that there is a need of TPM model specially developed for the manufacturing sector. The identified critical factors derived from the extensive literature review help to overcome the barriers for effective TPM implementation.Research limitations/implicationsThis review study is limited to Indian manufacturing industries. The identified TPM CSFs are based on the TPM pillars and their sub-factors. This cross-sectional study was based on the existing TPM model.Practical implicationsThis paper can increase the significance of TPM strategy, which could help managers of organizations to have a better understanding of the benefits of implementing TPM and therefore enable patient satisfaction within their organizations.Originality/valueThe literature review covers methodical identification of TPM barriers and critical factors for maintenance performance improvements. It allows the practitioners to apply these identified CSFs for TPM implementation to achieve an improvement in industrial performance and competitiveness.

Measuring the readiness of a megaproject

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Dinesh Shenoy ◽  
Biswajit Mahanty
Keyword(s):  
Literature Review ◽  
Design Methodology ◽  
Critical Success Factors ◽  
Success Factors ◽  
Real Life ◽  
Future Research ◽  
Content Type ◽  
Critical Success ◽  
Measurement Framework ◽  
Comprehensive Literature Review

PurposeA vast proportion of global megaprojects have not performed up to the expectations of their stakeholders. A failed megaproject has the potential even to derail the economy of a country where it was implemented. Stakeholders must, therefore, ensure that they do not invest in megaprojects that are bound to fail. But, how can stakeholders consistently identify such megaprojects? This paper develops a framework for a metric that can help stakeholders measure the readiness of a megaproject.Design/methodology/approachA comprehensive literature review identified 19 critical success factors of megaprojects. These success factors were integrated into a fuzzy-based model to develop the megaproject readiness metric. An assessment team studied the levels of presence and importance of these success factors in a candidate megaproject to derive its readiness.FindingsThe readiness-based model provides stakeholders valuable insights into the strong and weak areas of a megaproject. It can help stakeholders prioritize and systematically eliminate the identified weaknesses and improve megaproject readiness. While the model was tested on a metro rail megaproject, it can be used on any megaproject across domains.Originality/valueThis paper adopts the concept of readiness for the domain of megaprojects. Besides the readiness measurement framework, a vital contribution of this research is its application to a real-life case. Future research can include more granular success factors to improve the estimate of megaproject readiness.

Six Sigma critical success factors in Brazilian industry

2016 ◽  
Vol 33 (6) ◽  
pp. 702-723 ◽  
Author(s):  
Abel Ribeiro de Jesus ◽  
Jiju Antony ◽  
Herman Augusto Lepikson ◽  
Adriano L. A. Peixoto
Keyword(s):  
Literature Review ◽  
Six Sigma ◽  
Design Methodology ◽  
Critical Success Factors ◽  
Success Factors ◽  
Common Denominator ◽  
Content Type ◽  
Industrial Companies ◽  
Critical Success ◽  
Methodological Strategy

Purpose – The purpose of this paper is to identify critical success factors (CSFs) that are regarded as the most important in Six Sigma programs in Brazil and to compare these rankings with those in international literature. Design/methodology/approach – A sample of industrial companies was selected to complete a survey. In total, 104 questionnaires were obtained. The results were compared with a literature review consisting of 26 papers from 13 countries. In total, 70 CSFs were found in the papers, but 19 CSFs were analyzed and reduced to ten. A multivariate factor analysis further reduced this number to two underlying constructs. Findings – The authors identified a CSFs common denominator/ranking based on the sample of international articles. The authors found that there are four CSFs that are more prevalent in Brazil and in the international papers studied and that there are no differences between the importance of CSFs in terms of hierarchical levels. Three gaps, five levers and two CSFs constructs were identified. Social implications – This study may initiate cooperation between the studied companies and academia, thus possibly increasing these organization’ knowledge regarding Six Sigma. Originality/value – The originality of this study is that the survey was conducted with companies in Brazil, a country where little information exists on Six Sigma programs. The authors also contributed a literature review on CSFs, a comparison based on most of the consulted papers and the use of a robust methodological strategy that was made possible by the sample size.

Analyzing critical success factors for a successful transition towards circular economy through DANP approach

2020 ◽  
Vol 31 (3) ◽  
pp. 505-529 ◽  
Author(s):  
Shahbaz Khan ◽  
Annayath Maqbool ◽  
Abid Haleem ◽  
Mohd Imran Khan
Keyword(s):  
Circular Economy ◽  
Design Methodology ◽  
Critical Success Factors ◽  
Success Factors ◽  
Action Plan ◽  
Content Type ◽  
Five Dimensions ◽  
Successful Transition ◽  
Critical Success ◽  
Research Findings

PurposeThe successful transition towards the circular economy is a requirement of this technological era. The objective of this study is to identify critical success factors behind the successful transition to the circular economy.Design/methodology/approachA systematic literature review and experts' inputs are used to identify the major critical success factors of a successful transition towards a circular economy. Further, DANP is applied to discover the interrelationships among the critical success factors dimensions by analyzing causal relations between the relevant critical success factors. Additionally, the ranking of significant critical success factors for the successful transition towards the circular economy is determined.FindingsThis study has used the DANP methodology to understand the relationships among the five dimensions and the twenty-two critical success factors and identified the key influencing critical success factors through their global weights. Research findings suggest that “vision regard to a circular economy” has the highest weights, followed by “financial sustainability” which is regarded as the most important CSF.Research limitations/implicationsThe outcomes of this work may help organizations on issues related to the transition of the linear economy towards circular economy, in understanding the degree of importance of the each critical success factors, based on which the organizations can formulate an effective strategy to systematically emphasize critical success factors as per their importance for the successful transition towards circular economy.Originality/valueThis study tries to explore and analyze critical success factors of the transition from the linear economy to a circular economy. Further, the finding of this study provides deeper insights into academia and mangers that helps to formulate their action plan for moving towards the circular economy.

Halal supply chain critical success factors: a literature review

2015 ◽  
Vol 6 (1) ◽  
pp. 44-71 ◽  
Author(s):  
Mohamed Syazwan Ab Talib ◽  
Abu Bakar Abdul Hamid ◽  
Mohd Hafiz Zulfakar
Keyword(s):  
Supply Chain ◽  
Literature Review ◽  
Design Methodology ◽  
Critical Success Factors ◽  
Success Factors ◽  
Government Support ◽  
Future Research ◽  
Content Type ◽  
Critical Success ◽  
Practical Implications

Purpose – The aim of this study is to discover the critical success factors (CSFs) for the Halal supply chain management because this area is gaining recognition. Plus, the aim is to use the CSFs for future research. Design/methodology/approach – The study is based on the application of CSFs on the Halal supply chain. A comprehensive literature review is undertaken to discover the CSFs of conventional supply chain and to apply it to the Halal supply chain. Findings – Government support, transportation planning, information technology, human resource management, collaborative relationship, Halal certification and Halal traceability are the CSFs for the Halal supply chain. Research limitations/implications – This study only discusses the CSFs related to the Halal supply chain and ignoring other forms of Halal businesses. This study only concerns on English literatures and omit other languages. The study lacks empirical evidence and future research should be done to test the CSFs relevancy. Practical implications – This study addresses stakeholders of the Halal supply chain CSFs, which have not been fully understand and appreciated. Originality/value – CSFs concept has never been attempted on the Halal supply chain. Therefore, this study appraises the concept of CSFs and adds value to the knowledge on the Halal supply chain.

scholarly journals Success Factors and Benefits of Six Sigma Implementation in Hospitals: A Systematic Review

2019 ◽  
Vol 1 (2) ◽  
pp. 1 ◽  
Author(s):  
Rashid M. Alhamali
Keyword(s):  
Systematic Review ◽  
Quality Of Service ◽  
Six Sigma ◽  
Critical Success Factors ◽  
Success Factors ◽  
Data Sources ◽  
Critical Factors ◽  
Technical Aspects ◽  
Critical Success

This review explores critical success factors of Six Sigma implementation in hospitals and identifies the benefits. Data sources and Methodology: Prior studies on Six Sigma (SS) totaling 100 were selected from more than 100 journals. These studies came from numerous databases and are classified based on the year of publication. Journal names with corresponding number of papers selected are reported. The review reveals 25 critical success factors (CSF) necessary in the implementation of Six Sigma, encompassing numerous aspects of an organization such as managerial, statistical, and technical aspects. Twenty benefits derived from SS’s implementation are identified, including various improvements in terms of the organizations’ processes, financial performance, and quality of service. The success of Six Sigma implementation depends on several critical factors, some of which are best considered before its introduction, while others must be addressed during the process itself. Other factors are external and should be considered during and after its implementation. Not all Six Sigma initiatives are successful nor result in great benefits. Therefore, organizations must analyze their need for Six Sigma projects and base their decisions on the availability/presence of the CSF. Organizations, including hospitals, can gain numerous benefits from Six Sigma implementation but must first evaluate Six Sigma’s introduction and implementation against their abilities to achieve desired outcomes.

A review and compilation of critical success factors for the implementation of maintenance at Nigerian public universities

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Mahmood Yusuf ◽  
Mahmood Yusuf ◽  
Mat Naim Abdullah Mohd Asmoni
Keyword(s):  
Literature Review ◽  
Design Methodology ◽  
Critical Success Factors ◽  
Success Factors ◽  
Methodological Approach ◽  
Research Work ◽  
Maintenance Policy ◽  
Content Type ◽  
Critical Success ◽  
Analysis Methodology

Purpose This paper aims to discuss the existing literature on critical success factors (CSFs) for maintenance implementation in Nigerian universities and compile them in a single format to determine if gaps may exist. Design/methodology/approach Many relevant articles were searched using keywords extracted from a preliminary literature review. The second round of articles abstract study resulted in 40 articles been selected for this compilation. Inductive coding technique and content analysis methodology were used to identify the constructs of the CSFs. Subsequently, a critical analysis of the reviewed literature identified some gaps in the literature studied. Findings This literature review reveals that lack of maintenance policy, maintenance culture, shortage of building facilities and overpopulation in Nigerian universities are the major problems affecting maintenance implementation success. Additionally, most researchers concentrate on the identification of CSFs without providing the strategies for implementing them. Research limitations/implications More in-depth research must be carried out on the study of CSFs to implement maintenance policy and culture in Nigerian universities. Duplication in the frequency analysis of the success factors is a significant limitation in this research work and is attributed to the secondary search used as the primary methodology for many articles cited. Originality/value This paper provides an in-depth compilation and analysis of all previously identified success factors for maintenance implementation in Nigerian universities using a structured methodological approach.

Critical success factors for total productive manufacturing (TPM) deployment at Egyptian FMCG companies

2014 ◽  
Vol 25 (3) ◽  
pp. 393-414 ◽  
Author(s):  
Mohamed Sabry Shaaban ◽  
Ali H. Awni
Keyword(s):  
Developing Countries ◽  
Design Methodology ◽  
Critical Success Factors ◽  
Success Factors ◽  
Middle Managers ◽  
Practical Implication ◽  
Content Type ◽  
Factors Affecting ◽  
Critical Success ◽  
Fast Moving Consumer Goods

Purpose – In this paper, the authors study the critical success factors for deploying total productive manufacturing (TPM) programs in the Egyptian fast moving consumer goods (FMCG) companies. The paper aims to discuss these issues. Design/methodology/approach – The authors study five Egyptian FMCG companies that have deployed TPM. Data were collected through interviewing group of middle managers in each company in addition to the TPM manager. Site visits were conducted for the purpose of data verification. Findings – The research identified nine factors affecting the success of TPM deployment. The importance of each of those factors depends on the stage of the TPM deployment maturity at the company. Originality/value – The main practical implication of this finding is to guide companies undergoing a deployment of TPM, particularly in developing countries, to focus on the factors that are most pertaining to the level of their deployment maturity.

Critical success factors for building maintenance business: a Hong Kong case study

Facilities ◽  
2014 ◽  
Vol 32 (5/6) ◽  
pp. 208-225 ◽  
Author(s):  
Yongtao Tan ◽  
Liyin Shen ◽  
Craig Langston ◽  
Weisheng Lu ◽  
Michael C.H. Yam
Keyword(s):  
Hong Kong ◽  
Critical Success Factors ◽  
Success Factors ◽  
Clear Understanding ◽  
Content Type ◽  
Building Maintenance ◽  
Critical Success ◽  
Major Market ◽  
Maintenance Service ◽  
Principal Factors

Purpose – Thie purpose of this paper is to present the critical success factors (CSFs) for engaging in the building maintenance business in Hong Kong where maintenance is a major market sector. Design/methodology/approach – In this study, CSFs are identified for the business of building maintenance based on data collected from a questionnaire survey and interviews. Findings – A total of 12 CSFs are identified, such as client's satisfaction, certification of company, reliability of service, quality of service, and company reputation, and most are related to two principal factors, namely maintenance service and organization, and project management. Originality/value – This paper provides a review of building maintenance in Hong Kong and identifies a list of success factors for the business of building maintenance. The identified CSFs and principal factors provide useful reference for maintenance contractors to have a clear understanding of the expectations of the building maintenance market in Hong Kong.

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