RESIDENTIAL CUSTOMERS' OUTAGE COST ANALYSIS FOR URBAN AND SEMI-URBAN AREAS IN A DEVELOPING COUNTRY
This paper discusses cost of unreliability of electricity supply to the residential customers. Electricity supply outage cost is evaluated by customers' survey technique for urban and semi-urban residential areas of a developing country. The energy consumption pattern of urban and sub-urban areas is determined. Electricity supply outage cost is evaluated using both preparatory action approach and contingent valuation method. A detailed breakdown of customer's average outages costs for a entire day based on 8 three-hourly time durations are obtained that give easily understandable figures to the utilities. The power consumption pattern obtained are in close agreement with the utility's load curve. A MATLAB based computer program using Least Square Error Approximation is used to evaluate the outage cost.